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Stickman1990

New Partnership Between Resorts World at Sea Casino & Sun International to Benefit Crystal Cruises Guests

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A recent announcement from Crystal on a new benefit from Sun International Resorts for those playing in the Crystal Casinos. There are no details of the “benefits” in the press release
 

NEW PARTNERSHIP BETWEEN RESORTS WORLD AT SEA CASINO & SUN INTERNATIONAL TO BENEFIT CRYSTAL CRUISES GUESTS

 

Travelers aboard Crystal Ocean ships can reap rewards when they play

 

MIAMI, November 22, 2019 – Resorts World at Sea Casino – owned by Crystal parent company Genting Hong Kong and featured on the award-winning Crystal Symphony and Crystal Serenity – has partnered with Sun International, South Africa’s leading luxury hospitality brand, to offer exclusive rewards to its casino loyalty members.

 Crystal Cruise’s Genting Rewards loyalty program members are eligible to receive multiple tiered benefits, including up to seven nights for two people at one of Sun International’s exotic global properties in South Africa. Participating in the loyalty program onboard is free and easy to join.

“We are delighted to extend the rewards of this partnership to our guests aboard Crystal Cruises,” said Terry Smith, vice president of casino operations for Crystal Cruises. “Games of chance and high stakes have always been a favorite pastime aboard our ships and through this new alliance, guests’ luck has only increased.”

The Resorts World at Sea Casinos featured aboard Crystal ships offer guests 18 and older blackjack, baccarat, roulette, craps, Ultimate Texas Hold em™ and Society Poker as well as some of the most popular slot machines. International-style gaming rules apply, and the casinos are open for play when the ships are not in port or restrictive waters. All-inclusive and connoisseur cocktails, wines and beers are served throughout. 

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The number of guests in the casino does vary by voyage. On this current, port-intensive 7-day Caribbean cruise, we have never seen anyone playing in the high-rollers room. We have never noticed more than a small handful (6-8 +/-) at any given time at the tables or at the machines in the main casino. We have been told by senior staff that it really only takes 1 or 2 dedicated high stakes players/voyage to make the whole casino operation financially viable and profitable, which is why the casinos are on Serenity, Symphony and the soon to be launched expedition ships.

 

Rob

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9 minutes ago, ryndam said:

. We have been told by senior staff that it really only takes 1 or 2 dedicated high stakes players/voyage to make the whole casino operation financially viable and profitable


Yes the economics of the onboard casino certainly escapes me as they don’t seem all that busy and like you I’ve never seen anyone in the high rollers rooms - but it must be working out for Genting and Crystal to persist.

 

My occasional flutter is certainly not going to contribute anything of note to their bottom line 
 

It’s interesting that Viking Ocean have consciously decided that they won’t have casinos on their ships and promote that fact (along with no children) in their sales pitch 

 

Having said that we have met a number of fellow guests who have mentioned they are onboard as guests of the casino - so I can only assume they do “pay their way” with their gambling 

 

 

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1 hour ago, Stickman1990 said:

Having said that we have met a number of fellow guests who have mentioned they are onboard as guests of the casino - so I can only assume they do “pay their way” with their gambling 

 

 

 

Oh they most certainly do.  And the effective rate they have paid for those "free" cabins is an order or two of magnitude greater than those of us simply purchasing the cruise have paid.

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Sun International is a major player in the South African casino industry.  I wonder if this is the first toe in the water towards a closer relationship, including some ownership stakes.

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