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Use OBC for Gratuities?


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1 hour ago, smplybcause said:

Any OBC NCL gives you is non-refundable.

 

OBC given by a TA may or may not be refundable. 

That is usually the case, but not always.

 

For example, I have some OBC from

NCL (compensation for shortening the cruise, to cover a hotel) which is refundable.

 

I believe it is correct to say that promo OBC from NCL is non refundable, but in some circumstances you may get refundable for other reasons.

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1 minute ago, mafig said:

Regarding any left-over  refundable OBC.....is it refunded to your credit card, or can you also get it in cash from Guest Services?

you can get cash at guest services. if you want to skip guest services, a few weeks after your cruise you will receive a check in the mail 

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35 minutes ago, KeithJenner said:

That is usually the case, but not always.

 

For example, I have some OBC from

NCL (compensation for shortening the cruise, to cover a hotel) which is refundable.

 

I believe it is correct to say that promo OBC from NCL is non refundable, but in some circumstances you may get refundable for other reasons.

 

True, but that isn't OBC something you can plan on and usually get last minute - hadn't crossed my mind with the normal rule of thumb.

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19 minutes ago, smplybcause said:

 

True, but that isn't OBC something you can plan on and usually get last minute - hadn't crossed my mind with the normal rule of thumb.

I knew about this OBC in August and the cruise is in December. We had the choice of taking an NCL booked hotel or OBC. It happens when there are schedule changes in advance, for example due to dry docks (as in this case).

 

It isn’t a particularly common example, and I wasn’t disagreeing with your answer and such. Just adding to it really.

Edited by KeithJenner
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41 minutes ago, geovet said:

Can you use obc from cruise next be used for gratuities?

Generally that doesn’t matter, because the OBC from the CruiseNext vouchers is used against the purchase of those vouchers. In effect, it is just a discount off of the vouchers.

 

However, there is a specific situation where it does become relevant, which is if you have a small amount of OBC (ie $200) and you buy one $250 voucher which effectively costs $150. In that case, there is $50 of OBC left after this transaction.

 

My understanding (which may be wrong) is that the OBC you originally had is used on the purchase so the remaining $50 is from the CruiseNext deal and is refundable, so can be used against the gratuities.

 

However, I may be wrong. It is quite a specific situation and doesn’t seem to come up much. Maybe someone else has some actual experience of this.

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13 minutes ago, KeithJenner said:

Generally that doesn’t matter, because the OBC from the CruiseNext vouchers is used against the purchase of those vouchers. In effect, it is just a discount off of the vouchers.

 

However, there is a specific situation where it does become relevant, which is if you have a small amount of OBC (ie $200) and you buy one $250 voucher which effectively costs $150. In that case, there is $50 of OBC left after this transaction.

 

My understanding (which may be wrong) is that the OBC you originally had is used on the purchase so the remaining $50 is from the CruiseNext deal and is refundable, so can be used against the gratuities.

 

However, I may be wrong. It is quite a specific situation and doesn’t seem to come up much. Maybe someone else has some actual experience of this.

 

According to the T&Cs for Cruise Next, the OBC you get is non-refundable https://www.ncl.com/popup/cruisenext_terms?hide_hf=true (#1)

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NON-Refundable OBC can be used for gratuities -BUT- NOT the Daily Service Charge (DSC) !

 

For gratuities to the crew - cabin steward - Butler - Concierge - or any other crew member that

you want to reward this is done by visiting Guest Services and requesting a voucher paying that

crew member with a Credit on his employee on board account (try and get the employee full

name and job function to make this easier). This is great if you are running short of cash but

have quite a bit of that Non-Refundable stuff left over - don't leave the ship with that unspent.

 

Can't find something or someone to reward - if the Casino is open give it a whirl any winnings

from there can be cashed out *** slight nominal service fee.

 

But remember the NON-Refundable OBC can NOT be used to pay that DSC (Daily Service Charge)

 

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Non-refundable OBC can be taken out in cash at the casino by paying the 3% fee and then be deposited back to your on board account by paying in cash at the guest services desk, and "voila" you have money that can be used towards eg. DSC (daily service charge). 

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2 hours ago, TrumpyNor said:

Non-refundable OBC can be taken out in cash at the casino by paying the 3% fee and then be deposited back to your on board account by paying in cash at the guest services desk, and "voila" you have money that can be used towards eg. DSC (daily service charge). 

Love it. Cruise ship money laundering!

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On 12/6/2019 at 11:55 AM, shof515 said:

non refundable on board credits can not be used for gratuities

refundable on board credits can be used for gratuities

That is incorrect, anything can be used for gratuities, but non refundable OBC cannot be used for the DSC (Mandatory service charge).

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