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Emergency Airport code in Personalizer - won't accept


voljeep
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trying way in advance ( 300+ ) days to complete the cruise Personalizer … and 'it' won't accept any airport codes I put in … FLL, home airport, or emergency contact airport 

 

don't remember having this problem before, but prolly never tried this much before cruise either

 

suggestions? or just wait until closer to cruise … not a big deal at all at this time , of course

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21 minutes ago, voljeep said:

trying way in advance ( 300+ ) days to complete the cruise Personalizer … and 'it' won't accept any airport codes I put in … FLL, home airport, or emergency contact airport 

 

don't remember having this problem before, but prolly never tried this much before cruise either

 

suggestions? or just wait until closer to cruise … not a big deal at all at this time , of course

I've had that problem a few times. I end up calling Princess and have one of the reps take care of it.

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5 minutes ago, tanyaewa said:

I’m having a similar problem using EZ air.  Whenever I try to check what flights might be it says invalid airport. No matter what airport I put in

I had the same problem with EZair until Princess changed what they had on their system as my city of residence.

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I've had this problem too.  I logged into Princess from a different browser and then it worked.  Sorry, can't remember which browser worked and which one didn't, but using Firefox instead of Explorer (for example only) worked for me.

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24 minutes ago, pompeii said:

I've had this problem too.  I logged into Princess from a different browser and then it worked.  Sorry, can't remember which browser worked and which one didn't, but using Firefox instead of Explorer (for example only) worked for me.

 

I had that problem once as well, but I think I changed from IE to Chrome and it worked.

 

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