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Cost of upgrade from Classic to Premium Drinks Package.


Dutch69
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The difference in cost is $10 per day so the upgrade for a 10 night cruise should be $100 per person .

I contact the Celebrity customer service in UK and have been quoted £9.40 per day, This means for 10 nights £94.40 or $121.58.

Wonder what exchange rate they use !

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6 minutes ago, Dutch69 said:

The difference in cost is $10 per day so the upgrade for a 10 night cruise should be $100 per person .

I contact the Celebrity customer service in UK and have been quoted £9.40 per day, This means for 10 nights £94.40 or $121.58.

Wonder what exchange rate they use !

You forgot the 20% gratuity that is added to the cost...

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27 minutes ago, Mark_T said:

You forgot the 20% gratuity that is added to the cost...

So even though the $59 cost of Classic and the $69 cost of premium include 20% gratuity you are charged it again for the difference when you upgrade?

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You should be charged the price difference plus gratuity on that price difference. Assuming no sale/discount, it should be $10 + $2 gratuity / pp /pd. That would be $120 pp for a 10-night cruise. Not sure what exchange rate they use, but I'm assuming that would be the rounding error to $121.58

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22 minutes ago, Dutch69 said:

So even though the $59 cost of Classic and the $69 cost of premium include 20% gratuity you are charged it again for the difference when you upgrade?

Those prices do not include the gratuity...

image.png.eebf5defdc664e37d6aa374efab4ae47.png

Note the little asterisk...

 

image.png.b1e2f7e49346ed46f7e4992d79095ec8.png

 

For further clarity, you pay the gratuity on the price of the drinks package, you do not then pay any gratuity when you order drinks within that package.

 

Edited by Mark_T
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25 minutes ago, Mark_T said:

Those prices do not include the gratuity...

image.png.eebf5defdc664e37d6aa374efab4ae47.png

Note the little asterisk...

 

image.png.b1e2f7e49346ed46f7e4992d79095ec8.png

 

For further clarity, you pay the gratuity on the price of the drinks package, you do not then pay any gratuity when you order drinks within that package.

 

Thanks Mark I knew I would get the answer on cc will have to read the small print next time.

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