TriumphGuy Posted January 12, 2020 #1 Share Posted January 12, 2020 I just made the final payment for our upcoming April cruise (paid to TA) and when I went to check our info in HAL's website I found that all our previously entered information is gone. This will be the THIRD time I've had to re-enter all the in the passport info, next of kin, etc. Has this happened to anyone else? I don't want to enter credit card info until shortly before the cruise for security reasons. Link to post Share on other sites
ktbraun Posted January 12, 2020 #2 Share Posted January 12, 2020 I started the process yesterday...kept loosing my flight times. Link to post Share on other sites
tuolumne couple Posted January 13, 2020 #3 Share Posted January 13, 2020 hmm, i have never had a problem with my check in process. it always retains my info. it even saved my passport info from the prior cruises.. Link to post Share on other sites
BaltimoreCruise Posted January 13, 2020 #4 Share Posted January 13, 2020 Last night I was working on the HAL site to complete the check-in documents. When I first was on the passport page it appeared that my passport information was stored. At some point in the process, this disappeared and then it had to be entered three times before it was accepted. BaltimoreCruise Link to post Share on other sites
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