Jump to content

Check In Info missing on HAL site

Recommended Posts

I just made the final payment for our upcoming April cruise (paid to TA) and when I went to check our info in HAL's website I found that all our previously entered information is gone. This will be the THIRD time I've had to re-enter all the in the passport info, next of kin, etc. 

Has this happened to anyone else?  I don't want to enter credit card info until shortly before the cruise for security reasons.

Link to post
Share on other sites

Last night I was working on the HAL site to complete the check-in documents.  When I first was on the passport page it appeared that my passport information was stored.  At some point in the process, this disappeared and then it had to be entered three times before it was accepted.



Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Forum Jump
    • Categories
      • Forum Assistance
      • SPECIAL EVENT: Q&A with RiverCruising.co.uk
      • Q&A: Cruise Insurance with Steve Dasseos of TripInsuranceStore.com
      • New Cruisers
      • Cruise Lines “A – O”
      • Cruise Lines “P – Z”
      • River Cruising
      • ROLL CALLS
      • Digital Photography & Cruise Technology
      • Special Interest Cruising
      • Cruise Discussion Topics
      • UK Cruising
      • Australia & New Zealand Cruisers
      • North American Homeports
      • Ports of Call
      • Cruise Conversations
  • Create New...