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creef1014

price reduction

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I'm a little less than 30 days out from from sailing and Carnival just sent me a offer to book my same cruise for $200 less and $75 more in OBC. I am past final payment and was wondering if anyone has ever had any luck getting them to match a price reduction after final payment, or this close to sailing? 

 

Also, them sending me a sale notice on my current cruise is kind of a jerk move if they're not going to honor it, right? 

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2 hours ago, lindsay0526 said:

Never hurts to call...

 

this proved to be 100% true today....they gave me the "beyond final payment, can't do anything" one time and then went ahead and gave me the lower price and extra OBC, offered the price difference as OBC or a refund too. I was very pleasantly surprised with the result

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2 hours ago, creef1014 said:

I'm a little less than 30 days out from from sailing and Carnival just sent me a offer to book my same cruise for $200 less and $75 more in OBC. I am past final payment and was wondering if anyone has ever had any luck getting them to match a price reduction after final payment, or this close to sailing? 

 

Also, them sending me a sale notice on my current cruise is kind of a jerk move if they're not going to honor it, right? 


Yup... I just did so last Thursday... price reduction of $207 and an OBC of $50 -- after final payment.

Glad you received the same.

 

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Honestly didn't know you could even check cruise prices after final payment... I was naive enough to think that was when they stopped selling seats lol.

 

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1 hour ago, five. said:

Honestly didn't know you could even check cruise prices after final payment... I was naive enough to think that was when they stopped selling seats lol.

 

 I have check after final payment date. Sometimes it works out sometimes it doesn't... But doesn't hurt to ask.

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3 hours ago, creef1014 said:

 

this proved to be 100% true today....they gave me the "beyond final payment, can't do anything" one time and then went ahead and gave me the lower price and extra OBC, offered the price difference as OBC or a refund too. I was very pleasantly surprised with the result

 

it depends on the booking and the fare code you are book under

 

early saver gets price drop anytime from final payment until a day or so before sail date

a non-early saver booking only gets price drops before final payment. after final payment due date, there is nothing they can do

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24 minutes ago, shof515 said:

 

it depends on the booking and the fare code you are book under

 

early saver gets price drop anytime from final payment until a day or so before sail date

a non-early saver booking only gets price drops before final payment. after final payment due date, there is nothing they can do


I didn't book an early saver.  My price was adjusted after final payment.  They refunded it back to my credit card.

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3 hours ago, five. said:

Honestly didn't know you could even check cruise prices after final payment... I was naive enough to think that was when they stopped selling seats lol.

 

Final payment for you. If they have unsold cabins they will continue to sell them and the prices are posted to see. After final payment you may not receive an actual  reduction in price (refudn) but may end up with OBC equal to the difference in your price and lower price.

 

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I am confused.  The rate was not an early saver, so they are not required to give you any credit or refund.  They just gave you credit because you called?  Why would they do that?

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33 minutes ago, Willman said:

I am confused.  The rate was not an early saver, so they are not required to give you any credit or refund.  They just gave you credit because you called?  Why would they do that?

To make the customer happy and generate referrals and repeat business? 

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46 minutes ago, Willman said:

I am confused.  The rate was not an early saver, so they are not required to give you any credit or refund.  They just gave you credit because you called?  Why would they do that?

 

maybe port taxes and fees decrease and not the actual cruise fare. when this happens, almost everyone gets the difference as onboard credit a few days before sail date. 

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17 hours ago, shof515 said:

 

it depends on the booking and the fare code you are book under

 

early saver gets price drop anytime from final payment until a day or so before sail date

a non-early saver booking only gets price drops before final payment. after final payment due date, there is nothing they can do

 

2 hours ago, shof515 said:

 

maybe port taxes and fees decrease and not the actual cruise fare. when this happens, almost everyone gets the difference as onboard credit a few days before sail date. 

 

while that is generally true it is apparently not a hard-line rule. I had a casino offer rate and they moved me to a last minute booking rate. I never had an early saver rate on this booking and they still provided the adjustment. my port taxes and fees stayed the same, the only adjustment they made was to the actual room rate and increasing my OBC to match the new posted offer.

 

There are clearly more factors being taken in to account by Carnival than a simple 2 sentence policy. lesson to be learned is that it never hurts to ask, politely

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3 hours ago, Willman said:

I am confused.  The rate was not an early saver, so they are not required to give you any credit or refund.  They just gave you credit because you called?  Why would they do that?

 

Because they'll get the money back anyway, especially if its moved to OBC. People spend OBC like monopoly money and they don't feel pain when doing it because it can't leave the ship. Also, if you spend $1,000 on your cruise and get $200 refunded, even as real money, you probably push it right back into the cruise fund because you had already planned on spending it. 

 

The direct refund offer was surprising, but I can fully understand why it is too their advantage to not get into a fight over $200 they can play right back into their pocket anyway. Their profit is not made on the rooms, it's made by getting you on board to have a good time and forget about the true value of money on land. 

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35 minutes ago, creef1014 said:

 

Because they'll get the money back anyway, especially if its moved to OBC. People spend OBC like monopoly money and they don't feel pain when doing it because it can't leave the ship. Also, if you spend $1,000 on your cruise and get $200 refunded, even as real money, you probably push it right back into the cruise fund because you had already planned on spending it. 

 

The direct refund offer was surprising, but I can fully understand why it is too their advantage to not get into a fight over $200 they can play right back into their pocket anyway. Their profit is not made on the rooms, it's made by getting you on board to have a good time and forget about the true value of money on land. 

I was confused because this is similar to price protection for early saver fares.  People who book early saver put down a non- refundable deposit.  Other fares have a fully refundable deposit but if the price drops after final payment they are out of luck (or so I thought).  What would be the point of risking your deposit with early saver if you can just call and and get a credit / refund for a price drop?

 

The price for my next cruise has dropped after final payment.  I guess I will call and hope they are nice to me? 🤞

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My hubby's favorite saying is "You don't get what you don't ask for."  So, it sure doesn't hurt to be polite & ask.  All they can do is say no.

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