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Crystal Personal Air

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We just discovered that my wife may be prohibited to travel for our cruise on the Serenity at the end of  June.  We purchased flights through Crystal Personal Air.  If we cancel the cruise, will we be provided a refund from Crystal for the air portion?  Any advice or guidance would be appreciated.

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We do have a call into the TA  and are still waiting for a response.  We are suppose to make final payment this week. She was just informed by her agency, she works for the federal government, that they are prohibiting all non-essential travel to Italy.  Because of what she does for the agency, the government has a right to prohibit her travelling outside the U.S.  

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