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NCL mail upcoming cruise & coronavirus

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The same thing is online in your Message Center:


Norwegian Cruise Line Holdings Ltd. Coronavirus Protocol Update


The safety, security and well-being of our guests and crew is our number one priority. We have proactively implemented several preventative measures outlined below due to growing concerns regarding COVID-19 infections. We will continue to consult with The World Health Organization (WHO) and the U.S. Center for Disease Control and Prevention (CDC) and take appropriate additional action as needed.

Policies currently in place include:

  • Guests and crew who have traveled from, visited or transited via airports in China, Hong Kong, Macau, South Korea, Iran or any municipality in Italy under a quarantine order by the Italian Government, as designated by the Ministry of Foreign Affairs at https://www.esteri.it/mae/en/, within 14 days within 14 days of their voyage embarkation, regardless of nationality, will not be allowed to board any of our vessels. Travel companions of these guests who share the same stateroom will also be denied boarding.
    • Guests who are denied boarding will be issued a refund when they provide proof of travel.
    • The standard incubation period recognized by the WHO and US CDC for this virus is 14 days.
  • We have implemented enhanced pre-boarding health reporting and evaluation for all guests. This includes non-touch temperature screenings for all guests and any guests with a temperature detected at or above 100.4F / 38C will be denied boarding. Any guests who appear symptomatic are subject to pre-boarding medical evaluations including but not limited to temperature checks as deemed necessary.
  • Any guest who exhibits symptoms of any respiratory illness while on board will be subject to additional screening at our onboard Medical Center and may be subject to potential quarantine and disembarkation.
  • We have also implemented additional cleaning and disinfection protocols on board all voyages. These protocols will be enforced in addition to our already rigorous sanitization standards in place.
  • Certain countries have put into place additional restrictions for port entry and passenger disembarkation. These often include denying entry to Chinese passport holders or requiring additional medical documentation or screenings. Guests who are on voyages impacted by port restrictions will be notified prior to sailing.

The above measures will remain in effect until further notice and are subject to change at any time as we evaluate the situation and continue to consult with local health authorities as well as the WHO and US CDC.

At this time, we have modified, cancelled or redeployed a number of sailings and none of our vessels are calling to ports in mainland China. In addition, we do not have any vessels deployed in East Asia through the end of the third quarter.We also have the flexibility to alter our itineraries as needed to avoid areas of concern. As always, we will closely monitor the situation and take appropriate action as necessary.

We apologize for the inconvenience to any guests affected by these measures put in place to ensure the safety and well-being of all our guests and crew.

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8 minutes ago, Mike_DeA said:

The same thing is online in your Message Center:

Theres nothing in my message center, there is this tho



which lists the same thing you quoted.


5 minutes ago, drumming cruisers said:

Where is the Pearl traveling on your cruise? I am leaving 4/12 on a Caribbean cruise and have not received anything from NCL.


11-Day Panama Canal Round-trip Miami: Mexico

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