michelle028 Posted March 9, 2020 #1 Share Posted March 9, 2020 Hi everyone Trying to cancel my Carnival Pride cruise for this Sunday but it's hard to get through phone lines. It says to go on the Carnival website but I can't seem to find the link to cancel. Can someone please post a direct website link? Link to post Share on other sites
amyotravel Posted March 9, 2020 #2 Share Posted March 9, 2020 (edited) 1 minute ago, michelle028 said: Hi everyone Trying to cancel my Carnival Pride cruise for this Sunday but it's hard to get through phone lines. It says to go on the Carnival website but I can't seem to find the link to cancel. Can someone please post a direct website link? Someone on another thread said it is embedded in the fine print of the letter you would have received. Edited March 9, 2020 by amyotravel 1 Link to post Share on other sites
michelle028 Posted March 9, 2020 Author #3 Share Posted March 9, 2020 Ok thanks will try it 1 Link to post Share on other sites
RenoNanaOz Posted March 9, 2020 #4 Share Posted March 9, 2020 1 minute ago, michelle028 said: Ok thanks will try it Act like you are going to print out your booking documents. It's at the very bottom of the first page. Link to post Share on other sites
momof3hungryboys Posted March 9, 2020 #5 Share Posted March 9, 2020 Go to MY BOOKING on Carnival's page for your booking Then click on BOOKING AND ORDER DETAILS Click on VIEW BALANCE DETAILS At the bottom of the page is VIEW CANCELLATION INFORMATION And you can cancel from there. Link to post Share on other sites
RenoNanaOz Posted March 9, 2020 #6 Share Posted March 9, 2020 1 minute ago, momof3hungryboys said: Go to MY BOOKING on Carnival's page for your booking Then click on BOOKING AND ORDER DETAILS Click on VIEW BALANCE DETAILS At the bottom of the page is VIEW CANCELLATION INFORMATION And you can cancel from there. Yes I told her the wrong place, thanks for clarifying. I was just coming back to do so after checking 🙂 Link to post Share on other sites
michelle028 Posted March 9, 2020 Author #7 Share Posted March 9, 2020 5 minutes ago, momof3hungryboys said: Go to MY BOOKING on Carnival's page for your booking Then click on BOOKING AND ORDER DETAILS Click on VIEW BALANCE DETAILS At the bottom of the page is VIEW CANCELLATION INFORMATION And you can cancel from there. But will Carnival know to carry over our balance for FCC? Link to post Share on other sites
momof3hungryboys Posted March 9, 2020 #8 Share Posted March 9, 2020 3 minutes ago, michelle028 said: But will Carnival know to carry over our balance for FCC? I don't know. The whole thing seems confusing. People can't get any answers from Carnival because of the phone lines being down or super long waits. Link to post Share on other sites
michelle028 Posted March 9, 2020 Author #9 Share Posted March 9, 2020 Ya I found the page and it says cancelled this booking but I want to know if it actually carries over because it's about $3,000 Link to post Share on other sites
charliealpha1 Posted March 9, 2020 #10 Share Posted March 9, 2020 Greetings, On hold yesterday for 2 hours 45mins. before i got thru to cancel Panorama 3/21 sail, just a fyi Link to post Share on other sites
mnp75 Posted March 9, 2020 #11 Share Posted March 9, 2020 31 minutes ago, michelle028 said: Ya I found the page and it says cancelled this booking but I want to know if it actually carries over because it's about $3,000 That $$$ is def. worth making sure it's done correctly! I might be on hold tonight also. Trying to talk my wife into going to Puerto Rico instead. We've got a cruise on the Horizon for this Sunday. Link to post Share on other sites
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