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FCC and Travel Agent

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My wife and I are booked and completely paid for a Panorama cruise leaving April 18th. Because we're going with some people who are firmly in the at-risk group, we've decided to reschedule for later this year.


We used a travel agent for the initial booking. Do we need to go through the agent to cancel and reschedule with the FCC? Or can we do it directly through Carnival?

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1 hour ago, Maraprince said:

If I am not mistaken, if you booked with a TA they would have to deal with Carnival on your behalf since normally cruise lines do not deal directly with a passenger who used a TA.



You are correct Mara. That's been my experience. 

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