Jump to content

Carnival long hold time...


Recommended Posts

25 minutes ago, UGACamper said:

I got through to my PVP to leave a message, but she's only responding to email.  I can't imagine what these PVPs are going thorough right now.  I'm sure they are beyond exhausted.  

 

Oh i'm sure they are!

 

Well I finally got through and got a cool aft balcony for only $50 more than my regular balcony and a $50obc so it worked out great.  Total hold time was 2hrs 11min! 

 

Edited by IonImplantTech
Link to post
Share on other sites
On 3/11/2020 at 9:09 AM, UGACamper said:

I got through to my PVP to leave a message, but she's only responding to email.  I can't imagine what these PVPs are going thorough right now.  I'm sure they are beyond exhausted.  

 

My PVP likes me to email him with my questions and then he calls me as soon as he has the information.

Link to post
Share on other sites
On 3/11/2020 at 9:34 AM, maryhou said:

wow, I've tried calling all morning and all it says is we are experiencing high call volume , please try again 🙂

 

Keep trying. I was on hold for an hour at lunch - had to hang up for a meeting. I started getting this same message after the meeting when I tried to call back, but now I have been on hold for 18 minutes. 

Link to post
Share on other sites
On 3/11/2020 at 7:47 AM, wolft927 said:

i got my price reduction from the online form, was sent back to me confirmed in like 20 minutes

 

 

Huh? Where can I find this online form?

 

I have a sailing for June.  The prices just dropped by about $150/person, so it'd be nice to get that new price without being on hold for hours.

 

Thanks!

Link to post
Share on other sites

What did you people expect, business as usual?

As fluid as this is.

Calling in the middle of a mayhem period and you expect no wait. Wow, just wow.

 

 

 

 

 

Edited by thesmiths
Link to post
Share on other sites
1 hour ago, thesmiths said:

What did you people expect, business as usual?

As fluid as this is.

Calling in the middle of a mayhem period and you expect no wait. Wow, just wow.

 

 

 

 

 

I don't think anyone expected no wait.... to the contrary I bet everyone a long wait. But, it's helpful for people to get an idea how long the  wait would be if they do call. 

Link to post
Share on other sites
7 hours ago, thesmiths said:

What did you people expect, business as usual?

As fluid as this is.

Calling in the middle of a mayhem period and you expect no wait. Wow, just wow.

 

 

 

 

 

You felt it necessary to shame people for posting information?  Wow, just wow.

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Forum Jump
    • Categories
      • Forum Assistance
      • Q&A with the Quark Expeditions Team: New Ship Ultramarine
      • Register Now for Cruise Critic Live Special Event: Explore the Remote World with Hurtigruten!
      • New Cruisers
      • Cruise Lines “A – O”
      • Cruise Lines “P – Z”
      • River Cruising
      • ROLL CALLS
      • Digital Photography & Cruise Technology
      • Special Interest Cruising
      • Cruise Discussion Topics
      • UK Cruising
      • Australia & New Zealand Cruisers
      • North American Homeports
      • Ports of Call
      • Cruise Conversations
×
×
  • Create New...