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Royal Caribbean cancels all US sailing for 30 days & then announces global suspension


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I am wondering how many top level executives and their families are booking cruises right now.. they should be booking all these cruises that have not been cancelled. It would show that they have confidence that the cruises will sail the next few months. That the are perfectly safe to travel on right now. That they are willing to gamble that all the closed ports will be open in April and May. That they can even fly into some of the countries that the ships are to sail from. They should still be able to do their jobs with the internet. If they really have confidence, they will book inside cabins and move any guests to balconies. That to me would show that they really stand behind their recent decisions. 

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March 14, 2020

Dear Azamara Guest,

Beginning at midnight tonight, Royal Caribbean Cruises Ltd., our parent company, has decided to voluntarily suspend our fleet’s global sailings in support of the global public health circumstances. Our goal is to resume operations after April 11th, 2020.

 

Unfortunately, this means upcoming voyages scheduled to sail during this time will be cancelled. We’re currently working directly with guests as well as travel advisors impacted by this temporary disruption.  

 

We will conclude current sailings with modifications in order to provide our guests the best options for their safe return home. We are also communicating with our shipboard leadership to work through the adjustments this decision presents for them. We know this adds great stress to our guests, employees and crew, and we are working to minimize the disruption. 

 

This decision is inconvenient, but necessary in light of the global response to this virus. We apologize for any inconvenience this may have caused; however, our priority is to protect the safety and well-being of our guests and crew, first and foremost.  We know, this too shall pass, and we are optimistic that very soon you’ll be excited about planning your next vacation. As always, the most important thing to us will always be the safety of our guests and crew. In the meantime, we’ll continue to monitor the global situation. 

 

I highly encourage you to visit our website, which is constantly being updated with the latest travel alerts and regulations at https://www.azamara.com/travel-advisory.

 

On behalf of all of us at Azamara, including our senior officers and crew, thank you for your continuous support. We wish you good health and truly appreciate your continued loyalty.

 

Sincerely, 

Larry Pimentel

President and CEO, AZAMARA®

 

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11 hours ago, Kozimoto1209 said:

Azamara seems to be playing the lets see who blinks first game. It seems their strategy is to give out as many FCC rather than giving refunds. In turn playing with peoples emotions and creating anxiety for them. This is not what you do if you’re looking out for your customers.

If they were truthful and upfront from the start, people would have understood about the time needed to process refunds.

 

Azamara is part of Royal Caribbean and as such has to go along with Royal Caribbean’s decisions and communication strategy.

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