Jump to content

Pre & Post Prepaid Hotel canellations due to COVID-19


Recommended Posts

We had a nonrefundable points reservation at the Hilton Moorea. Based on Hilton’s new policy allowing cancellations even for nonrefundable rates, I canceled yesterday with no problems. All points will be returned. Also had purchased an upgraded room directly with the Hilton and they assured me they will refund the money.

Link to post
Share on other sites
  • 2 months later...

We were booked at Sofitel La Ora overwater bungalows in Papeete and also at Manava in Moorea.  Both refused to refund my money so I disputed the charge with my credit card company and there was no problem getting my money back.

Link to post
Share on other sites
21 hours ago, brandybit said:

We were booked at Sofitel La Ora overwater bungalows in Papeete and also at Manava in Moorea.  Both refused to refund my money so I disputed the charge with my credit card company and there was no problem getting my money back.

 

Manava Tahiti, and Sofitel Bora Bora also refused a refund on our pre-paid reservations, even thought the FP government closed all arrivals . Basicly robbed our $$$

 

PLEASE ANYBODY READING THIS 

do not reward predatory hotels like these with your future bookings !!!!

Link to post
Share on other sites

J&B Lodge and Black Pearl Hotel refunded full payment within a week or so.  Both had been fully paid in advance.

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Forum Jump
    • Categories
      • Forum Assistance
      • Q&A with Chris Prelog, President of Windstar Cruises!
      • Register Now for Cruise Critic Live Special Event: Royal Caribbean
      • New Cruisers
      • Cruise Lines “A – O”
      • Cruise Lines “P – Z”
      • River Cruising
      • ROLL CALLS
      • Digital Photography & Cruise Technology
      • Special Interest Cruising
      • Cruise Discussion Topics
      • UK Cruising
      • Australia & New Zealand Cruisers
      • North American Homeports
      • Ports of Call
      • Cruise Conversations
×
×
  • Create New...