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Credit for Mardi Gras Cruise

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I had 25% off FCC because I was booked on the Mardi Gras cruise which was canceled by Carnival.  I used my credit on another cruise which I may want to change the date because of the Corona Virus.  Carnival is allowing us to rebook a different cruise but I'm not sure what happens to the credit.  I asked my TA but she doesn't really have an answers because she said she has been unable to get in touch with Carnival.  

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They should move it to the new cruise. We missed our overnight Bermuda port late last year and got a credit. That credit was applied to my March Horizon cruise and I had to cancel. Same amount of credit was applied to my rebooked cruise. 

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