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Maikell

***** MSC - EU CRUISERS *****

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Posted (edited)

To share information and discuss booking and other questions pertinent to MSC operations and policies in the EU.

Edited by Maikell

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Posted (edited)
***COMPENSATION ARRANGEMENTS COVID-19 PANDEMIC*** 
COMPENSATION FOR EUROPEAN GUESTS WILL BE AS FOLLOWED:

For canceled cruises as mentioned in our cruise and route updates we offer our guests: 

a voucher with the value of the paid cruise fare, 
which can be redeemed on any future cruise from 2020 to the end of 2021 plus an onboard credit that can be spent on the future cruise:          

- a maximum of € 100 per cabin for canceled cruises up to and including 6 nights          

- a maximum of € 200 per cabin for canceled cruises of 7 nights or longer          

- Between € 200 (minimum 7 nights) and € 400 (minimum 21 nights) per cabin, 
depending on the specific canceled MSC Grand Voyages   

For more information, please contact MSC Cruises, your travel agency or cruise specialist.

refund_icon_123974_1236_271-158.png

Edited by Maikell

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Posted (edited)

MSC Cruises is extending the pause of its cruise operation through May 29.

(The compensation for EU guests will be extended trough may 29 as mentioned in the post above.)

 

Due to the Covid-19 pandemic, MSC Cruises is extending its operations pause from April 30 for another month.

In a statement MSC Cruises said: “As governments across the globe have since further strengthened ashore public health and safety measures to protect local populations and contain the further spread of the virus, today’s decision by MSC Cruises to further extend this extraordinary measure aims to mirror and further support the effectiveness of such efforts.”

“MSC Cruises is working tirelessly with all guests and their travel agents to address the impact of this necessary decision to their bookings on our ships up to May 29 and it is genuinely sorry for the inconvenience that this will cause them. By announcing this now, the company intends to provide travel agents and guests who are booked on affected sailings with as much time as possible to move their booking to a future cruise.”

 

 

Edited by Maikell

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