New email from Casino Royale - We can't wait to welcome you back onboard — please enjoy our best offer yet

[Sunshine3601]

1 hour ago, TYMAN said:

100% agree. I actually have my doubts about casino status too. All three of us are Prime (son, dw, me) and we all got different codes. DS different (and better) than DW & I. 

My Dh and I are both prime.  He got a balcony with $200 freeplay.  Last we checked his total points with casino was around 7500.  I got a free interior and my points approx 3400.  So I say safe to assume the code you received is based on your play/points.  

[Plumbjim]

2 hours ago, TYMAN said:

Our offer was for two Ocean view cabins and paid the $160 per cabin upgrade to get ocean view balcony. Did you check what the price difference was to go from central park balcony to ocean view balcony? Bet it's less than $160....we booked Harmony. 

 

Yes I did check and was told an upgrade to an oceanview balcony would be $274 and I'm already in a Central Park Balcony!!!!!

[lovelife]

13 minutes ago, RFerrington said:

From what I’ve been told, the email and snail mail offers (called “monthlies”) are based solely on your wagering from your last cruise.  The more you play/lose, the better your offers.  I don’t know how accurate this is but that’s what one of the hosts told me.

 

Don't know about that.  On our last cruise DH and I both gambled enough to earn a free cruise each but we did not get this current offer.

[lovelife]

9 minutes ago, Sunshine3601 said:

My Dh and I are both prime.  He got a balcony with $200 freeplay.  Last we checked his total points with casino was around 7500.  I got a free interior and my points approx 3400.  So I say safe to assume the code you received is based on your play/points.  

 

That can't be it either.  DH has 16,005 points and I have 9,978 and neither of us got the offer. 😢

[RFerrington]

4 minutes ago, lovelife said:

 

Don't know about that.  On our last cruise DH and I both gambled enough to earn a free cruise each but we did not get this current offer.

When was that cruise ?  It seems to take them forever to get the results from your latest cruise.

[lovelife]

2 minutes ago, RFerrington said:

When was that cruise ?  It seems to take them forever to get the results from your latest cruise.

 

Last one was 3/1/20.  Also earned free cruises on sailings 1/4/20, 1/11/20, and 1/18/20.

[RFerrington]

Don’t know then. Nothing on the website for you ?

[lovelife]

3 minutes ago, RFerrington said:

Don’t know then. Nothing on the website for you ?

 

Nope, neither of us.  I called and they said they did not have this offer for us.  I know some said they rarely gamble or have not cruised in a couple years.   No rhyme or reason that I can see!

[MaritimeR&R]

On 3/28/2020 at 10:48 AM, Jimbo said:

Whats a reward number?

it used to be a distinct number given to you by the Casino.  It was changed when the new system went into effect.  It is now your crown and anchor number.

 

[RFerrington]

😢😢

[Sunshine3601]

48 minutes ago, lovelife said:

 

That can't be it either.  DH has 16,005 points and I have 9,978 and neither of us got the offer. 😢

If offer not showing up on clubroyaleoffer website for either of you did you try calling casino royale to ask if eligible?    We never received emails for the caribbean or the european offers.  But I found them on the royale website.  

[Sunshine3601]

46 minutes ago, lovelife said:

 

Last one was 3/1/20.  Also earned free cruises on sailings 1/4/20, 1/11/20, and 1/18/20.

Were you prime from 4/01/19 to 3/31/20?  Or did you turn prime in 2020?  That might have something to do with it??

[lovelife]

9 minutes ago, Sunshine3601 said:

If offer not showing up on clubroyaleoffer website for either of you did you try calling casino royale to ask if eligible?    We never received emails for the caribbean or the european offers.  But I found them on the royale website.  

 

Yes, I called and they said they did not have this offer for us.

 

5 minutes ago, Sunshine3601 said:

Were you prime from 4/01/19 to 3/31/20?  Or did you turn prime in 2020?  That might have something to do with it??

 

We were both Prime the last two years.  Actually, DH was Signature the first year.

[Retired LEO]

4 hours ago, Plumbjim said:

Tried to book Odyssey of the Seas and was told it's not available. Nowhere did I see the disclaimer in terms and conditions in the email I received. Bummer!!!!!  Also, if you book a Oasis class you will get a Central Park balcony.

Others had no trouble booking Odyssey. 

[Dunfer]

My offer was an ocean view balcony with $200 free play. Booked the Harmony for November. I am Prime and have been since the first year the new program started.

[jlfawley]

Hubby and I have only been on 1 Royal Caribbean cruise and we both got offers.  Both different codes, so not sure what they are for.

20RBO104

20SUN104

 

Anybody know?

[jlfawley]

Also, how do you know how many points you earned?  What level or tier you are?

 

Thanks in advance for your help!!

[Retired LEO]

4 hours ago, lovelife said:

 

Nope, neither of us.  I called and they said they did not have this offer for us.  I know some said they rarely gamble or have not cruised in a couple years.   No rhyme or reason that I can see!

Because they know that you will be back and will gamble. They're trying to get others come back and gamble. 

[Retired LEO]

13 minutes ago, jlfawley said:

Also, how do you know how many points you earned?  What level or tier you are?

 

Thanks in advance for your help!!

Call Club Royale

[Retired LEO]

18 minutes ago, jlfawley said:

Hubby and I have only been on 1 Royal Caribbean cruise and we both got offers.  Both different codes, so not sure what they are for.

20RBO104

20SUN104

 

Anybody know?

Looks like 2 inside cabins on any Caribbean sailing. 

[Merion_Mom]

From what everyone is reporting about points and offers, it actually looks totally random.  I have as many or more points than some people who are saying that their offer was oceanview balcony with $200 freeplay.  Mine was interior with no extra $$$.  

 

 

[Retired LEO]

38 minutes ago, Merion_Mom said:

From what everyone is reporting about points and offers, it actually looks totally random.  I have as many or more points than some people who are saying that their offer was oceanview balcony with $200 freeplay.  Mine was interior with no extra $$$.  

 

 

Some who are choice and barely set foot in the casino got JS's with $300 freeplay. I'm signature and got nothing.

[Sunshine3601]

11 hours ago, lovelife said:

 

Yes, I called and they said they did not have this offer for us.

 

 

We were both Prime the last two years.  Actually, DH was Signature the first year.

Maybe you will get a different offer soon!  Fingers and toes crossed for you and others that didnt get this initial offer.   Stay Well!

[Ourusualbeach]

8 hours ago, Merion_Mom said:

From what everyone is reporting about points and offers, it actually looks totally random.  I have as many or more points than some people who are saying that their offer was oceanview balcony with $200 freeplay.  Mine was interior with no extra $$$.  

 

 

Maybe because they know you will cruise with or without the offer.  I wonder if they also look at how many cruises you have currently booked or your recent sailing history. 

Edited March 30, 2020 by Ourusualbeach

[TYMAN]

13 hours ago, Plumbjim said:

 

Yes I did check and was told an upgrade to an oceanview balcony would be $274 and I'm already in a Central Park Balcony!!!!!

Could possibly be because of ship & date. Who really knows how they do this? Anyway, ours is Harmony end of Nov.