Had an Asian centric cruise cancelled in February that was set to sail in early March. Despite Crystal's promise to provide a complete refund of the amount, I still have yet to receive a refund. Hopefully the solvency of Crystal is not impacting its processing of these refunds.
They have not responded to my repeated inquiries.
My patience is wearing thin. If Crystal can take deposits for future cruises via credit card, they certainly can process refunds just as easil