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Azura ‘smell’ and cabin position

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3 minutes ago, AndyMichelle said:

Legalities don't seem to matter at the moment Harry.. 

My daughter is having a struggle with a holiday company who will only offer credit, ABTA say they shouldn't but won't do anything to enforce it at the moment... 

They have effectively said 'see you in court'... 

At least P&O are giving refunds, all be it delayed... 



We have 2 land holidays booked and paid for with a major UK Tour Operator with a total of about £1000 at the moment and are only being offered future credit for a holiday. No chance of money back / refunds and only given the chance to book within 12 months. (This is causing us an issue as we are stuck with school holidays and have other things booked for the times when we could holiday).

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  • 1 month later...

When I rang and booked my cruise, I asked the lady about the refit, and she said the plans are that it will be done when they are able to get back to work as all crusies are suspsneded until October so they will be looking to get it done in between when they can go back to work and sailing again - obvioulsy I have no idea if this is correct just what I was told on the phone

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