Grand Princess Hawaiian Refunds from Travel Agents

[DocW lives in Marple]

We sailed on the Grand Princess from SF to Hawaii when the Covid-19 outbreak occurred onboard. Princess Cruises has generously refunded the cost of the cruise to a friend who booked with a different tour operator to us. Our tour operator is hiding behind recent ABTA proposals (not yet ratified) and will not release funds until July 31st. The ABTA proposals were introduced after Princess Cruises gave the monies to the tour operators so the "legislation" does not affect us. Are other passengers having the same problem? Thanks

[capriccio]

If you haven't already, I suggest posting this on the Princess board (https://boards.cruisecritic.com/forum/119-princess-cruises/) where it will be seen by more Princess cruisers.

[Host Kat]

@DocW lives in Marple

 

Howdy and welcome back to Cruise Critic!  I see it has been a while since you posted on the message boards.

 

Thank you for your post on the Ask a Cruise Question forum for general questions about cruising. 👍

 

Since you are from the UK and your question concerns the recent ABTA proposals, I have moved your thread to the  UK Cruisers forum. That's the forum for cruising questions related to the UK or UK based ships.

 

I sincerely hope this will be helpful and glad to have you back aboard Cruise Critic! 

 

Happy sails,

 

Host Kat