Coral Posted June 15, 2020 #251 Share Posted June 15, 2020 1 hour ago, cherylandtk said: Still no. 100 days and counting. March 16 cancellation between Pause 1 and 2. Ouch. Link to post Share on other sites
KYBOB Posted June 15, 2020 #252 Share Posted June 15, 2020 Yes, cruise dates March 28 and April 4 (Sky and Caribbean) received all money back but $200. But no future cruise credits for those cruises. Also have not received any refund of shore excursions on Fall cruise that was canceled. 1 Link to post Share on other sites
kitty2264 Posted June 17, 2020 #253 Share Posted June 17, 2020 On 5/2/2020 at 6:38 AM, kitty2264 said: No: March 14 & March 21 Sky Princess. Did get CC refund for EZAir and port fees, PVP, taxes etc. Yes finally received full refund to my CC on June 16th. March B2B on Sky Princess which we cancelled on 3/7/2020 and took option 2.. 1 Link to post Share on other sites
kitty2264 Posted June 17, 2020 #254 Share Posted June 17, 2020 On 6/15/2020 at 6:12 PM, KYBOB said: Yes, cruise dates March 28 and April 4 (Sky and Caribbean) received all money back but $200. But no future cruise credits for those cruises. Also have not received any refund of shore excursions on Fall cruise that was canceled. We also received all money less $200, however, we had used a FCD as down payment and that $200 FCD has been re-credited to my Princess account. 1 Link to post Share on other sites
cruzrbachoua Posted June 17, 2020 #255 Share Posted June 17, 2020 no, land tour and cruise starting June 8th in Alaska canceled 4/14 Link to post Share on other sites
subaru94 Posted June 17, 2020 #256 Share Posted June 17, 2020 Feb. 2020 Majestic Princess 70% refund paid to TA just waiting for money to be paid from TA May 2020 Sapphire Princess No to cruise and No to EZ Air June 2020 Sapphire Princess FCC reinstated, no to EZ Air 1 Link to post Share on other sites
cruzrbachoua Posted June 17, 2020 #257 Share Posted June 17, 2020 2 hours ago, cruzrbachoua said: no, land tour and cruise starting June 8th in Alaska canceled 4/14 i just checked and can see our FCD is back on our account along with the obc we got for using said FCD, but no money back to credit card as of yet...waiting on $12k for cruise and also vow renewal fees. Link to post Share on other sites
CRUISEWITHH Posted June 17, 2020 #258 Share Posted June 17, 2020 Cancelled my 3/28/20 cruise on March 11th, before the cruiseline cancelled it. I had received the 25% of cancellation penalty right away and now, after 66 days I have finally received the balance. My FCD's were expired, so they got refunded to my credit card on June 7th. Link to post Share on other sites
ccrain Posted June 17, 2020 #259 Share Posted June 17, 2020 Yes Details Below - 04/06/2020 -Coral Princess – Panama Canal Departure Date 12/30/2019 - Purchased iTraveledInsured (IMG) From Squaremouth 01/02/2020 - Final Payment Date 03/02/2020 - Excursions Reserved and Paid For 03/05/2020 – New Princess Cancellation Policy – FCC for 100% of Cancellation Amount 03/10/2020 – Cancelled Cruise (75% penalty phase) 03/10/2020 – RCVD credit card refunds for Excursions 03/10/2020 – RCVD credit card refund for 25% of cruise fare 03/12/2020 – Princess Announces Phase I cancellation with retroactive refunds 03/12/2020 – Filed Option 2 paperwork and received email receipt 03/19/2020 – IMG email for Travel Insurance Premium Refund if trip cancelled 03/24/2020 – Submitted Request for IMG Insurance Premium Refund 05/15/2020 – RCVD refund on travel insurance purchase on credit card 06/17/2020 – RCVD 75% refund to credit card (transaction actually dated 06/12/2020) Awaiting FCD on Captain’s Circle Savings Account 1 Link to post Share on other sites
merryjewelhound Posted June 17, 2020 #260 Share Posted June 17, 2020 Yes received refund owed and FCD today. 1 Link to post Share on other sites
msmonaj Posted June 17, 2020 #261 Share Posted June 17, 2020 TODAY we received a credit to our credit card for All cruise and excursion expenses, for our 5/13/20 Alaska Cruise. Yay! 1 Link to post Share on other sites
MountainEER74 Posted June 17, 2020 #262 Share Posted June 17, 2020 (edited) April 25, 2020 14 Day Europe Odyssey on Crown Princess Cancelled 3/8/20 with 50% cancellation fee to be returned in FCC Received CC refund for 50% of fare on 3/12/20 Picked Option 2 on 3/12/20 to get remainder refunded and 25% FCC Received Compensation Receipt acknowledging Opt. 2 on 3/12/20 Received second cancellation notice indicating no cancellation fee on 5/23/20 (what is this? Made me think they were working on my refund.) Still NO CC refund for remainder of cruise fare or FCC. Edited June 17, 2020 by MountainEER74 Link to post Share on other sites
ccrain Posted June 17, 2020 #263 Share Posted June 17, 2020 4 hours ago, ccrain said: Yes Details Below - 04/06/2020 -Coral Princess – Panama Canal Departure Date 12/30/2019 - Purchased iTraveledInsured (IMG) From Squaremouth 01/02/2020 - Final Payment Date 03/02/2020 - Excursions Reserved and Paid For 03/05/2020 – New Princess Cancellation Policy – FCC for 100% of Cancellation Amount 03/10/2020 – Cancelled Cruise (75% penalty phase) 03/10/2020 – RCVD credit card refunds for Excursions 03/10/2020 – RCVD credit card refund for 25% of cruise fare 03/12/2020 – Princess Announces Phase I cancellation with retroactive refunds 03/12/2020 – Filed Option 2 paperwork and received email receipt 03/19/2020 – IMG email for Travel Insurance Premium Refund if trip cancelled 03/24/2020 – Submitted Request for IMG Insurance Premium Refund 05/15/2020 – RCVD refund on travel insurance purchase on credit card 06/17/2020 – RCVD 75% refund to credit card (transaction actually dated 06/12/2020) Awaiting FCD on Captain’s Circle Savings Account UPDATE 06/17/2020 - FCDs deposited into Captain's Circle Savings Account Everything promised has been delivered. 1 Link to post Share on other sites
shorefolks Posted June 17, 2020 #264 Share Posted June 17, 2020 On 5/3/2020 at 10:18 PM, shorefolks said: No. April 11. Yes. Took Option 2. All payments refunded and FCC in account. All's well that ends well. 1 Link to post Share on other sites
BigBee51 Posted June 17, 2020 #265 Share Posted June 17, 2020 Yes, cruise date May 9 1 Link to post Share on other sites
travelchief Posted June 17, 2020 #266 Share Posted June 17, 2020 No April 6 cancelled March 10 told full refund coming.????????? Link to post Share on other sites
coo359a2 Posted June 17, 2020 #267 Share Posted June 17, 2020 Yes - cruise Date 30 Mar. Refund to credit card and 25% in FCCs. Received FCDs. Finalized 17 June 2020 Yes - cruise date 15 Mar. Refund only. Received FCDs. Missing bonus FCCs No - cruise date 6 June. Only received future cruise deposit Partial Yes - 22 Nov/6 Dec. Only FCCs for additional deposit paid. No FCDs returned or bonus FCCs received Link to post Share on other sites
gorge girl Posted June 17, 2020 #268 Share Posted June 17, 2020 Yes. Cruise date was March 21st. We cancelled on March 10th the day before Princess cancelled. The next day we received back airfare and taxes/port fees onto credit card. The following day received back all funds for excursions. Filed Option 1 and a week later changed our minds and filed for Option 2. Last week, suddenly our future cruise deposit showed back up on the Princess page. On Tuesday, our full remaining amount due for the cruise fare paid showed up on credit card and this afternoon our future cruise credit, which is 100% of our cruise fare showed up on Princess site. There is hope. Hang in there. 1 Link to post Share on other sites
MountainEER74 Posted June 17, 2020 #269 Share Posted June 17, 2020 3 hours ago, MountainEER74 said: April 25, 2020 14 Day Europe Odyssey on Crown Princess Cancelled 3/8/20 with 50% cancellation fee to be returned in FCC Received CC refund for 50% of fare on 3/12/20 Picked Option 2 on 3/12/20 to get remainder refunded and 25% FCC Received Compensation Receipt acknowledging Opt. 2 on 3/12/20 Received second cancellation notice indicating no cancellation fee on 5/23/20 (what is this? Made me think they were working on my refund.) Still NO CC refund for remainder of cruise fare or FCC. 6/17/20 - Hours after posting the above I received the 25% FCC for this cruise. Hopefully CC refund will show up tonight or tomorrow. 1 Link to post Share on other sites
hobbyfarmer2 Posted June 18, 2020 #270 Share Posted June 18, 2020 On 6/14/2020 at 8:22 PM, hobbyfarmer2 said: Mar 29, Yes, cancelled Mar 11, rec'd 100% Jun 13, waiting for FCC setup Received 50% FCC today, June 16. 1 Link to post Share on other sites
Gracie115 Posted June 18, 2020 #271 Share Posted June 18, 2020 (edited) Received final amounts yesterday after charging back through Chase card....97 days...who knows how long it would have been otherwise... Edited June 18, 2020 by Gracie115 1 Link to post Share on other sites
Aulanis Posted June 18, 2020 #272 Share Posted June 18, 2020 (edited) NOT 30....................NOT 60 NOT 90 .... Since 10 March when we boarded for 6 days of our 28 day cruise No Fare refund No Port Fees No FCCs We did get, last week, a cheque for our Home Bound Air . Edited June 18, 2020 by Aulanis 1 Link to post Share on other sites
Cruzinnana47 Posted June 18, 2020 #273 Share Posted June 18, 2020 Received refunds to our credit cards on 6/16 and 25% FCC's posted to our accounts 6/17...at days 97 & 98, respectively. Still waiting for smaller FCC's for 2nd cruise. Both May, 2020 sailings.which were cancelled 3/11. 1 Link to post Share on other sites
hokiefans Posted June 19, 2020 #274 Share Posted June 19, 2020 Cruise date: March 14th, 2020 cancellation date: March 10th, 2020 CFAR Insurance claim entered: March 10th, 2020 Full pause: March 12th, 2020 Insurance claim closed because of the Princess options: March 16th, 2020 Completed form for option #2 found on CC (never received by email): March 17th, 2020 TA learned from Princess that they "did not" have a record of our choice: April 27th, 2020 Email from Princess to reconfirm our option choice: May 5th, 2020 Saw FCCs in Captain's Circle account: May 12th, 2020 Received email that FCCs available: June 4th, 2020 Refund of booking posted to credit card: June 18th, 2020 Really happy to have received most of our refund! Unfortunately, we are missing the upgrade we paid for in February. Better than nothing though! 2 Link to post Share on other sites
NRWPA Posted June 19, 2020 #275 Share Posted June 19, 2020 (edited) No - 3/22 cruise Canceled by Princess 3/12 Received Option 2 verification email 3/16 FCC received 6/1, taken away 6/6 (Princess page said it was applied to a fully paid for cruise - what??) reinstated 6/8 after I called. Asked about refund at that time - told "I don't have any idea" No - 6/6 cruise Canceled by Princess 4/14 Received Option 2 verification email 4/14 Same answer from Princess for this refund Edited June 19, 2020 by NRWPA Link to post Share on other sites
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