Jump to content

Interrogatory Question: Please just answer “Yes” or “No” and your Cruise Date. Have you received your Option 2 refund ?


Recommended Posts

Well, I just got my second big refund from Princess to my credit card.  I have one to go.

 

On April 25, 2020, I cancelled my excursions for my July10,2020, Alaska Cruise and my 8/29 and 9/5 B2B Mediterrean cruisess

On May 23, 2020, my credit card got my credits.  Don't know how they do it, but I got around 10 different refund entries.  Could relate some to certain charges but other amounts were a mystery to me.  However, the total equaled to what I had initially charged so I am not sweating the small stuff. 

 

So all I have left are my deposits for my B2B.  I didn't actually cancel the cruises themselves until April 28, 2020, so I know that it will be at least a few more days for that to come back to me.  After I cancelled the cruises,  and then Princess cancelled them too, I got a memo asking if I wanted the deposit returned to me as a FCC worth two times what I paid. I needed to advise them by 6/15/2020, otherwise do nothing and I would get my money back.  So I don't know if my refund will be delayed due to that offer or not.  Therefore my range of refund dates, in my mind, could be from 06/28-08/15/2020.  So I will wait until then to call my CC company to refund me.  I know others have had different situations, but so far Princess has honored their timeline with me, even though it might have been 60-90 days!

 

Pooh

Link to post
Share on other sites
2 hours ago, cherylandtk said:

Partial ‘yes’, Got a whopping $79.90 refunded to the wrong card, only about $7900 to go.

 

Cancelled March 16, cruisetour May 19.

Almost insulting. Hopefully tomorrow is your day.

Link to post
Share on other sites
2 hours ago, cherylandtk said:

Partial ‘yes’, Got a whopping $79.90 refunded to the wrong card, only about $7900 to go.

 

Cancelled March 16, cruisetour May 19.

I love the "wrong card" as my numbers were weird also (which card got what). So much for "taking extra time to make sure the refunds are accurate". Mine was not....

Link to post
Share on other sites
6 minutes ago, Coral said:

I love the "wrong card" as my numbers were weird also (which card got what). So much for "taking extra time to make sure the refunds are accurate". Mine was not....

Argh.  This is why I have a spreadsheet detailing everything.  Hoping for the best.... And still waiting.

Link to post
Share on other sites

As of June 20 I have received everything credited back to my credit card for 2 April cruises and a May 30 cruise. These refunds included prepaid shore excursions and the promised future cruise credit for the 2 April cruises. Patience paid off for me at least.

Link to post
Share on other sites

Cruise: August 20, 2020 Regal British Isles 

 

Cancelled by Princess May 6th

 

Had an approx. $700 refundable deposit 

Refund received today. Not bad after having to dispute my May cruise on Royal! 

Link to post
Share on other sites
17 hours ago, Coral said:

I love the "wrong card" as my numbers were weird also (which card got what). So much for "taking extra time to make sure the refunds are accurate". Mine was not....

Not sure if it has anything to do with it, but since we both book through the same discount TA, perhaps that???   Can’t see why it would matter...but then again why not?   I have not used that particular card on Princess in years!

 

Update of this morning: 89.3% Yes, 10.7% No
May 19 cruisetour,  March 16 cancel.

 

Link to post
Share on other sites
2 hours ago, cherylandtk said:

Not sure if it has anything to do with it, but since we both book through the same discount TA, perhaps that???   Can’t see why it would matter...but then again why not?   I have not used that particular card on Princess in years!

 

Update of this morning: 89.3% Yes, 10.7% No
May 19 cruisetour,  March 16 cancel.

 

I used one credit card for cruise booked at final payment (so I couldn't have booked air with it). The other card was booked for EZ Air (and with out involving the TA). So Air was booked by me direct with Princess's website.

 

Makes no sense. It doesn't matter. I think all of this is out of the TA's hands. 

 

That is weird that you haven't used that card forever with Princess.

Link to post
Share on other sites

Coral- I have no explanation for the mixed up cards, at all.  


And I think it is just coincidence but you, ceilidh1 and I seem to be the only ones with unexplained refund amounts that don’t seem to match anything, including the totals due.  Many, many posts are ‘exact to the penny’.  Ceilidh1 is a TA, so presumably can discount herself and we know our TA discounts.  Not sure if that matters, but it is the only known commonality at this point.  Still probably just coincidence.

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Forum Jump
    • Categories
      • Forum Assistance
      • SPECIAL EVENT: Q&A with Alberto Aliberti, President of Atlas Ocean Voyages
      • SPECIAL EVENT: Q&A with RiverCruising, the River Cruise Experts
      • New Cruisers
      • Cruise Lines “A – O”
      • Cruise Lines “P – Z”
      • River Cruising
      • ROLL CALLS
      • Digital Photography & Cruise Technology
      • Special Interest Cruising
      • Cruise Discussion Topics
      • UK Cruising
      • Australia & New Zealand Cruisers
      • North American Homeports
      • Ports of Call
      • Cruise Conversations
×
×
  • Create New...