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Regent Refund Roll Call


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While you are at it.  We were sailing with friends with an identical booking. Orvil's friends.

 

Booked 9/14/2019

Final Deposit 2/14/2020

Sail Voyager 6/14/2020

Cancelled by Regent 5/24/2020

No refund

 

Edited by orvil
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2 hours ago, Damaris1900 said:

Sail date:  4/30/20 Splendor (Barcelona to Venice)

Cancellation date: 3/31/20

No refund as of 5/10/20

 

Thank you SusieQft for taking this on!

 

Thank you SusieQft for taking this on.  Same details as Damaris 1900

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Sail Date:  August 2020

Cancelled by: Us on January 21, 20

Refund Requested:  January 21,2020

Refund Received:  January 29; 2020

 

Sail Dates: April 2021. Wait List

                    April 2022 Wait List

Cxl by :  Us for virus concerns on  March 9, 2020

Requested Refund: March 8, 2020

Refund Received: March 12, 2020

 

 

 

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Navigator. Sail date. 28 March

FCC re booked 20 March for Feb 2021

Tax & Excursion refunded  25 March 2020

cancelled FCC booking on 2 April 2020

Refund submitted. On 2 April. for original booking.

 

No refund 11 May.

 

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Sail dates: April 1-16 , 2020 Splendor

                    April 16-May 12,2020 Splendor

Cancelled:  By us

                    March 11 for 4/1 sailing

                    March 5 for 4/16 sailing

Used FCC to re-book for 9-12/20 to 10/17/20 on Explorer. I think we were a little too optimistic!

Taxes/excursions/Culinary Kitchen fees for Splendor not yet received (May 11). 
60 days for 4/1 cruise and 67 days for 4/16 cruise

 

Thanks for taking this on!

 

 

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Sail date:  April 29, 2020

Regent cancelled March 13, 2020

We cancelled March 13, 2020

Nothing received to date:  May 11, 2020:  

 

We are paid in full for a significant sum. (as are many others)

 

Many thanks for doing this

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Sail date 6/15/2020

Final Payment made 1/17/202 (grand tour so due 150 days out)

Regent cancelled and our refund request made 4/24/2020

As of May 12, 2020 no refund

Misc info:  Booked 10/22/2018;

Refund due is an amount that would be difficult to spend on future cruises given the potential restrictions on future cruises and health of travelers.

Also of note...we had a additional significant amount of travel related items pre-paid for this year (including two additional cruises that were back to back with this cruise, different cruise lines) and the only item yet to refunded is our Regent Cruise.

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Sail date: June 26, Regent Splendor
Cancelled: April 24, cancelled by Regent

Requested 100% refund on April 26, no refund as of May 12

 

Thanks for starting the post and organizing the info.  

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Scheduled sail date: 27 March 2020 (Voyager)

Cancelled by Regent: 20 Feb 2020

Refund request: 23 Feb 2020

Refund received: 03 April 2020 (date back on credit card account)

 

Scheduled sail date: 16 April 2020 (Voyager)

Cancelled by Regent: 31 March 2020

Refund request: 31 March 2020

No refund to date (13 May 2020)

 

Notes:

1. Both the above cruises were on the same booking but the segments were cancelled on different dates. The first segment was cancelled before the imposition of the 90 day refund period. In fact the refund was promised to be made within "10 to 14 days" 🙄

2. Two minor expenses claims (flight cancellation & amendment fees) have also been made (March 17 & April 2). Both were acknowledged; neither have been paid.

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Correction 

 

Navigator, not Voyager 

 

Scheduled sail date: 5 June 2020 (Navigator)

Cancelled by Regent: 24 April 2020

Refund request: 25 April 2020

No refund to date: 13 May 2020

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