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I have a 7 night cruise this year the Sunday after Thanksgiving out of San Juan and want to keep the same ABC island itinerary. The only cruise that fits is the same week after Thanksgiving in 2021 but I already have a RCL cruise booked for this time period. There is a cruise the week after Christmas but this week is not eligible and the next is a little into January.

 

My TA said that RCL said to bad .... can't L & S to an ABC cruise.

 

Will another RCL agent perhaps allow a L & S for the Christmas cruise or a January cruise?

 

Any ideas.

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36 minutes ago, cruiserhal said:

We used an online TA and tried to do a Lift & Shift on an Oasis trip to next year, same itinerary, date one day later, same cabin class and even same cabin.  We were denied because we booked with Family & Friends rate and were told we could not shift that rate.  Since Royal only will deal with the TA of record we are stuck.  Rules seem to change daily no matter what the Royal web site says about honoring all offers and rates.  Sorry, just venting.  Not a happy camper.    Edit: Oh, we do have an alternative TA we have been using previously so I will want to use them in the future rather than the online one. 

It has always been the case that F&F rates could not use the Lift and Shift.  

 

Do all rate codes qualify for Cruise with Confidence?


When opting for the Future Cruise Credit, all rate codes apply, with no restrictions. Select
restricted rates are ineligible for Lift & Shift and Best Price Guarantee - including but not limited to Net rates, Casino rates, Travel Agent Friends & Family rates, Travel Agent Reduced rates, and complimentary staterooms.

 

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8 minutes ago, Empehi said:

I have a 7 night cruise this year the Sunday after Thanksgiving out of San Juan and want to keep the same ABC island itinerary. The only cruise that fits is the same week after Thanksgiving in 2021 but I already have a RCL cruise booked for this time period. There is a cruise the week after Christmas but this week is not eligible and the next is a little into January.

 

My TA said that RCL said to bad .... can't L & S to an ABC cruise.

 

Will another RCL agent perhaps allow a L & S for the Christmas cruise or a January cruise?

 

Any ideas.

You cannot switch a non Christmas cruise to a Christmas cruise. 
 

you must shift to a cruise between 48 and 56 weeks in the future so January is out. 

Edited by Ourusualbeach
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3 minutes ago, dh464 said:

We were told by rccl two we had to wait to be canceled for the lift and shift called Sunday afternoon. I guess I have to call back!

It is only if you want a refund or 125% FCC that you have to wait.  You can lift and shift anytime. 

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I went to rccl website and entered my info when I submit the online form this is the message I get.

The reservation number entered is not eligible for the Lift & Shift program. There are no alternate sailings.
5 Night Western Caribbean & Perfect Day Leaving FLL on 9/28/2020. I guess we have to wait for rccl to cancel and get the 125% fcc.

862CD7F8-2CDB-495D-82CB-3FBA1E27C80B.png

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