Jump to content

Cruise paid with FCC cancelled


keifernny
 Share

Recommended Posts

Hi Everyone,

I was reading the celebrity faq and it is a bit confusing due to the wording they use. Maybe someone else has run into the same situation.

I was scheduled for a 2/1cruise to Asia on Millenium, which we cancelled the day before departure and received 100% FCC. This was the first cruise that celebrity allowed cancellation on due to covid but before they created any official programs. I applied the FCC to the final payment on my 8/17 Greece Cruise on Constellation, which is now cancelled.

 

I called my big box TA yesterday and they weren't sure whether I'd be eligible to get my money back, FCC, or 125% FCC.

 

Has anyone run into this situation yet?

 

Thanks!

 

 

Link to comment
Share on other sites

From other threads it seems like Cruise with Confidence FCC - the 100% when you cancelled - can only be returned as FCC again but if you had 125% FCC from a cancelled cruise which was used for a second cruise that was cancelled then you could get that refunded.

Link to comment
Share on other sites

From my understanding any FCC used toward payment for a suspended cruise will be reinstated.  Any additional funds can be returned as 125% FCC or 100% refund.

 

But it would make sense that if you applied a 125% FCC that could now be refunded.  I would assume though that it would only be refunded at the original 100%.  Remember the original 125% FCC could be exchanged for a 100% refund prior to 12/31/2020 for these early suspensions.   I believe some of the later sailings had earlier deadlines.

Link to comment
Share on other sites

This already happened to us...

The answer is simple: any FCC applied to a cruise, regardless if it originated from 100 or 125%, will be reissued as FCC. 

Once applied, the option to switch 125% FCC into 100% refund is gone. What was FCC stays FCC.

 

Any additional payment can be refunded or turned into 125% FCC.
 

One of the reasons I keep telling people to only apply their 125 % FCC at the last possible moment in order to keep the option to change their mind.

Edited by Miaminice
Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

  • Forum Jump
    • Categories
      • Thank You for 25 Years - Click for Fun Stuff!
      • Forum Assistance
      • New Cruisers
      • Cruise Lines “A – O”
      • Cruise Lines “P – Z”
      • River Cruising
      • ROLL CALLS
      • Digital Photography & Cruise Technology
      • Special Interest Cruising
      • Cruise Discussion Topics
      • UK Cruising
      • Australia & New Zealand Cruisers
      • Canadian Cruisers
      • North American Homeports
      • Ports of Call
      • Cruise Conversations
×
×
  • Create New...