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We have taken 25 Carnival cruises and I  tried to talk to someone at Carnival today about the Milestone cruise reward.  I know when thy came out with this several years ago that when you reached your 25th cruise you were eligible for a 25% discount on any up coming cruise.  The lady I talked to didn't know anything about Milestone cruises.  She called the Milestone department and they told her we would get 25% of our fare back in on-board credit.  I thought it was 25% off your cruise fare.  Can anyone help me with this question.

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2 minutes ago, molme said:

We have taken 25 Carnival cruises and I  tried to talk to someone at Carnival today about the Milestone cruise reward.  I know when thy came out with this several years ago that when you reached your 25th cruise you were eligible for a 25% discount on any up coming cruise.  The lady I talked to didn't know anything about Milestone cruises.  She called the Milestone department and they told her we would get 25% of our fare back in on-board credit.  I thought it was 25% off your cruise fare.  Can anyone help me with this question.

It is 25% of your cruise fare in non refundable  OBC. When my hubby and I did this we both took it so had well over $1k.. Make sure you use it on an expensive cruise (we did a Panama Canal cruise). We did the casino trick to get cash back for what we did not think we would spend. 

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4 minutes ago, EmmasNana said:

It is 25% of your cruise fare in non refundable  OBC. When my hubby and I did this we both took it so had well over $1k.. Make sure you use it on an expensive cruise (we did a Panama Canal cruise). We did the casino trick to get cash back for what we did not think we would spend. 

Just to clarify a little bit further,  it's 25% of the base cruise fare of the person claiming the reward, not counting port taxes and fees. If  both in the cabin are eligible both can claim it.

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My wife and I have used both the 25 and 50 Milestone awards.  We separated them because we are West Coast cruisers and typically do the seven day Mexican Riviera itinerary.  The Milestone desk at CCL is most helpful.

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Thanks for the speedy reply.  WE will have almost $1,000 in on board credit.  Now we just have to keep our fingers crossed that we get to sail.

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11 hours ago, molme said:

Thanks for the speedy reply.  WE will have almost $1,000 in on board credit.  Now we just have to keep our fingers crossed that we get to sail.

 

You have already confirmed with them they will apply the credit to the cruise you wanted them to, right?

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13 hours ago, molme said:

Thanks for the speedy reply.  WE will have almost $1,000 in on board credit.  Now we just have to keep our fingers crossed that we get to sail.


Why did you ask the question if you knew you were going to have $1,000 in OBC? Did something change in the approximately one hour between your posts? Did you specifically request for the OBC to be applied to the cruise you are talking about?

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On 7/7/2020 at 4:33 PM, molme said:

We have taken 25 Carnival cruises and I  tried to talk to someone at Carnival today about the Milestone cruise reward.  I know when thy came out with this several years ago that when you reached your 25th cruise you were eligible for a 25% discount on any up coming cruise.  The lady I talked to didn't know anything about Milestone cruises.  She called the Milestone department and they told her we would get 25% of our fare back in on-board credit.  I thought it was 25% off your cruise fare.  Can anyone help me with this question.

On our 25th I did not even know about Milestone. At the bar, the bar tender noticed the Diamond card with 25 on it. He asked if I received the 25% off. I went to customer service and they gave me and my wife 25% of the base fare in OBC. Our Jan 2021 cruise will be our 50th. When I called about ti I was told the next cruise the 51st I can receive the 50%. I must call 2 weeks in advance to receive it. So, remembering what happened on the 25th. I called again. This time I was told my wife and I must take it on the same cruise. She sad I can take it on the 50th. Went to Carnival on Facebook and posted my concern. A few days later I received a call from the milestone supervisor. I was correct. You can take it on the 50th cruise as I am sure you can do with your 25th. Your mile stone and your wife's are separate. You and her can take them anytime on any ship you want. You receive that off of the base price of the cruise, before tax and port charges or anything else. It is given in OBC. You can use it for anything you wish. She was kind enough to give me here contact number to call her when I am ready. Wonder if she is still there?

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They told me no later than 2 weeks to notify them after I receive the letter from Carnival.

GUEST RECOGNITION - MILESTONE REWARDS PROGRAM

As part of Carnival’s Guest Recognition Program, Milestone Rewards was developed in appreciation of longtime Carnival guests.  This milestone reward benefit is in addition to the wide range of amenities and privileges that guests already receive as part of the VIFP Club.

Milestone Rewards Program denotes a guest’s 25th, 50th 75th and 100th revenue cruise with Carnival.  Guests will receive a special Milestone Sail & Sign card on their corresponding Milestone cruise.  We want to distinguish guests on their Milestone sailing with a unique card so that we can make his/her Milestone experience extra special and memorable.  After this milestone cruise, they will revert to the card that corresponds to their VIFP level.

In appreciation for their loyalty, the guest will also be granted the opportunity to redeem a future non-refundable onboard credit equivalent to 25%, 50% or 75% of the cruise ticket price, corresponding to the milestone reached. And when a guest reaches his/her 100th cruise, will qualify for a FREE Caribbean, Mexican Riviera, Alaska or Australia cruise of their choice (8 days or less, for 2 guests), in accommodations up to and including Ocean Suites (category OS). This onboard credit may be applied to any future cruise in accordance with the terms and conditions below.  

If you have questions regarding your Milestone rewards, please contact our Milestone's Desk at 877-CCL-VIPS. 877-225-8477

Terms and Conditions (in fine print on the bottom of the Milestone letter)

·       Milestone Reward is valid for its stated value in U.S. dollars, only on Carnival Cruise Line and/or Carnival Australia cruise booking, to be used as a credit on board a ship. The Milestone Reward is not valid on any other cruise line, including any Carnival Corporation affiliate line. Milestone Reward is nontransferable, nonrefundable and has no cash value.

·       Milestone Reward must be redeemed at least 30 days prior to sail date and will be applied to the booking on the week prior to sailing.

·       Only one Milestone Reward is redeemable per guest, per booking; more than one guest per booking may redeem a Milestone Reward.

·       Booking must be made within 18 months of the date stated on the letter from Carnival's Milestone Desk; there is no specific sailing window.

 

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I have applied my 25th Milestone for the October 31, 2020 Panorama cruise. If this is canceled or I cancel it, does it go away? Am I stuck since I applied it to a cruise?

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10 minutes ago, TinyG said:

I have applied my 25th Milestone for the October 31, 2020 Panorama cruise. If this is canceled or I cancel it, does it go away? Am I stuck since I applied it to a cruise?


No. You can move it to a different cruise. We had to do that a few years ago for my 25th cruise OBC when we had to cancel a cruise on short notice. We ended up moving it to an 8 day cruise several months later. We had a few 3 day cruises before then, but that wouldn’t have been a wise use of the OBC. 

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