Jump to content

A tale of two private fares


Recommended Posts

Last night after we booked an 11 night Caribbean cruise with our private sale rates. After we booked, our friends logged into their account to see if they could get a good price for the same cruise.  We we shocked when their price for a vista suite was $1000 less than what we paid. In addition, they had a $400 OBC.We got no OBC. Our deposit was $1200 and theirs was only $400. They are four stars, and we are five. I told them to book immediately. Curious what the rates are base on. We thought we got a good deal, but their rates was crazy. I have no complaints about what we paid. Interesting. 

Link to post
Share on other sites
17 minutes ago, wesport said:

Last night after we booked an 11 night Caribbean cruise with our private sale rates. After we booked, our friends logged into their account to see if they could get a good price for the same cruise.  We we shocked when their price for a vista suite was $1000 less than what we paid. In addition, they had a $400 OBC.We got no OBC. Our deposit was $1200 and theirs was only $400. They are four stars, and we are five. I told them to book immediately. Curious what the rates are base on. We thought we got a good deal, but their rates was crazy. I have no complaints about what we paid. Interesting. 

Usually Private Sale rates are had to beat.  The only ones I have seen that are lower are Casino offers.  I have been able to get our casino RATE (discount) applied to Private Sale fares as I recall.

 

Link to post
Share on other sites

You really have no complaints about paying $1400 more? I would. I’m puzzled about why you wouldn’t bring it to the attention of the entity that took your booking and have it adjusted with HAL? Or couldn’t you simply cancel and rebook? 

Link to post
Share on other sites
32 minutes ago, Caribbean Chris said:

You really have no complaints about paying $1400 more? I would. I’m puzzled about why you wouldn’t bring it to the attention of the entity that took your booking and have it adjusted with HAL? Or couldn’t you simply cancel and rebook? 

Private fares are linked to a specific mariner number and target client. Rates are not published rates. I was just happy for my friends. I have had my share of good deals over the years. 

Link to post
Share on other sites
44 minutes ago, wesport said:

Private fares are linked to a specific mariner number and target client. Rates are not published rates. I was just happy for my friends. I have had my share of good deals over the years. 

 

If I understand your explanation, both parties had private fare offers and booked same sailing and category within a very short time, but 5* Mariners paid more than 4*. That's interesting. Personally, I would bring it to the attention of HAL and ask them to make an adjustment. 

Link to post
Share on other sites

Could the different rates be tied to prior onboard spend by the passsengers.

For instance a passenger that spends more onboard the ship for wine, spa, shops etc would be given a better rate & obc.  This could explain the difference in offers.

Certainly the lines track these.

Link to post
Share on other sites
8 minutes ago, Rotterdam said:

Could the different rates be tied to prior onboard spend by the passsengers.

For instance a passenger that spends more onboard the ship for wine, spa, shops etc would be given a better rate & obc.  This could explain the difference in offers.

Certainly the lines track these.

They are heavy drinkers. Might be the reason.

Link to post
Share on other sites

Ask them to log in and try to book for you.  Perhaps the better of the two prices will come up and you can cancel your reservation.

 

Or....connect with a good on line TA.  Give him or her details on the two pricing options to work for you.  

Link to post
Share on other sites
4 hours ago, TiogaCruiser said:

My husband has gotten better rates than I on several occasions. And there have been times I fit the target demographic.

Same with us. So we price it with both our numbers to see which is lower. Last time, though, our TA got an even lower rate for us. 

Link to post
Share on other sites

I took my son and granddaughter on a cruise early this year. A few days ago I get a private fare offer and call my pcc. He says it is for my son, not me. I ask why when I was the account paying for everything and all we can figure is they want my son to keep sailing and they know I will. He is looking into whether I can get the offer but no luck so far. 

Link to post
Share on other sites
8 hours ago, wesport said:

Last night after we booked an 11 night Caribbean cruise with our private sale rates. After we booked, our friends logged into their account to see if they could get a good price for the same cruise.  We we shocked when their price for a vista suite was $1000 less than what we paid. In addition, they had a $400 OBC.We got no OBC. Our deposit was $1200 and theirs was only $400. They are four stars, and we are five. I told them to book immediately. Curious what the rates are base on. We thought we got a good deal, but their rates was crazy. I have no complaints about what we paid. Interesting. 

I’d be trying harder to figure out why the prices differed.   Whether you choose a cabin # vs accepting a guarantee, refundable vs nonrefundable deposit, refundable vs nonrefundable fare, using a TA vs going direct through HAL.   Private rates should be lower, not higher.  

Edited by oaktreerb
Link to post
Share on other sites
10 hours ago, wesport said:

Last night after we booked an 11 night Caribbean cruise with our private sale rates. After we booked, our friends logged into their account to see if they could get a good price for the same cruise.  We we shocked when their price for a vista suite was $1000 less than what we paid. In addition, they had a $400 OBC.We got no OBC. Our deposit was $1200 and theirs was only $400. They are four stars, and we are five. I told them to book immediately. Curious what the rates are base on. We thought we got a good deal, but their rates was crazy. I have no complaints about what we paid. Interesting. 

This sounds like the casino rate offer that I received. If they check with their PCC or TA they may find they are also eligible for  $250 in casino play plus free drinks while in the casino. The offer of casino play must be redeemed in the casino. They should have received an email or offer in the mail with the details.

Edited by taba
Link to post
Share on other sites
12 hours ago, taba said:

This sounds like the casino rate offer that I received. If they check with their PCC or TA they may find they are also eligible for  $250 in casino play plus free drinks while in the casino. The offer of casino play must be redeemed in the casino. They should have received an email or offer in the mail with the details.

So, yesterday they got the casino rate of $100 for an oceanview cabin with $100 in casino play. 

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Forum Jump
    • Categories
      • Forum Assistance
      • SPECIAL EVENT: Q&A with Barbara Muckermann, CMO Silversea Cruises
      • ICYM Our Cruise Critic Live Special Event: Explore the Remote World with Hurtigruten!
      • New Cruisers
      • Cruise Lines “A – O”
      • Cruise Lines “P – Z”
      • River Cruising
      • ROLL CALLS
      • Digital Photography & Cruise Technology
      • Special Interest Cruising
      • Cruise Discussion Topics
      • UK Cruising
      • Australia & New Zealand Cruisers
      • Canadian Cruisers
      • North American Homeports
      • Ports of Call
      • Cruise Conversations
×
×
  • Create New...