FCC -- can it be changed to a refund?

[catlaw]

On Royal Caribbean, can a 125 % FCC issued during the pandemic be reversed to a 100% refund?

[stevea36]

I believe it can as long as it has not been applied to any sailing.  Once applied the FCC is non-refundable.

 

from the TA FAQ's:

"After my client receives the 125% Future Cruise Credit, can they change their mind and opt for a 100% refund instead? Yes, refunds can be requested in exchange for unredeemed Global Suspension FCCs as follows: • Sailings departing on-or-before May 11, 2020: Refunds must be requested on-or- before December 31, 2021 and will be processed approximately 30 days afterthe request is submitted. *Highvolume has impacted our refund timeline, which has now pushed the estimate from 30-days to 45-days after the refund request is submitted. • All sailing suspension announcements made on-or-after April 16, 2020: Refunds must be requested on-or-before December 31, 2020 and will be processed approximately 45 days from the cancellation date. Upon processing the refund and reimbursing the original form of payment, the Future Cruise Credit will be deactivated. Additionally,if your client previously opted-in for the 125% Onboard Credit, it, too, will be deactivated when the refund is requested."

[catlaw]

Thank you Steve!  We are getting weary of the repeated cancelations.

 

Cathy

[nelblu]

How about if you apply the FCC towards a cruise and there's an excess in FCC--can this excess be converted to cash refund.

[molly361]

34 minutes ago, nelblu said:

How about if you apply the FCC towards a cruise and there's an excess in FCC--can this excess be converted to cash refund.

No  you are issued a new fcc after completing the cruise it was applied to for the difference

[nelblu]

Thank you.  Trying to plan ahead and options available.

Suppose this booked cruise (fully  paid by FCCs + the excess) is cancelled, what is the result--add'l FCC issued or can it be taken in cash, if company is still viable.

[Ourusualbeach]

8 minutes ago, nelblu said:

Thank you.  Trying to plan ahead and options available.

Suppose this booked cruise (fully  paid by FCCs + the excess) is cancelled, what is the result--add'l FCC issued or can it be taken in cash, if company is still viable.

If the FCC was from a cruise that was originally cancelled by Royal ( meaning the FCC was a $125% FCC) And the cruise that it was applied to gets cancelled then you have the option off a refund. 

Edited August 20, 2020 by Ourusualbeach

[Pickels]

What about a cruise that we cancelled before the cruise was cancelled by Celebrity?  Can that FCC be converted to a refund?

[Ourusualbeach]

10 hours ago, Pickels said:

What about a cruise that we cancelled before the cruise was cancelled by Celebrity?  Can that FCC be converted to a refund?

No.

 

only if the cruise line cancels are you eligible for a refund if you are past final Payment..