Jump to content

How long are refunds taking now?


chasinraynbowz
 Share

Recommended Posts

3 minutes ago, Ryanryanryan said:

 

Carnival knows what is acceptable and they have no reason to keep anyone's money any longer than they have to.

If they know what is acceptable then why do they make constant expressions of regret? When dealing with banking, 7-10 business days is standard industry practice for a refund -- and Carnival knows this.

Edited by xDisconnections
  • Like 1
Link to comment
Share on other sites

1 minute ago, xDisconnections said:

If they know what is acceptable then why do they make constant expressions of regret? When dealing with banking, 7-10 business days is standard industry practice for a refund -- and Carnival knows this.

 

Carnival has stated that the virus will be gone in October.  Carnival will issue refunds in a timely manner and return to cruising in November as planned.  

Link to comment
Share on other sites

1 minute ago, Ryanryanryan said:

 

Carnival has stated that the virus will be gone in October.  Carnival will issue refunds in a timely manner and return to cruising in November as planned.  

If I remember correctly, we're still in October and Carnival is cruising in November, as planned. Refunds are coming along and getting better with each day passing. 

Edited by xDisconnections
Link to comment
Share on other sites

46 minutes ago, Acheavacci said:

We cancelled our Feb 14 2021 cruise.  Had put a 100% refundable deposit of $1,000 on two cabins.  Cancelled on Sept 25 2020.  The $1,000 was refunded to our credit card on October 3 2020.

 

 

Thanks for an answer to my question!!  

Link to comment
Share on other sites

Thanks to all who answered.  We are still on the fence as to whether we are going to cancel or not.   We do have a plan B decided upon.  Like others, this is my 3rd cruise to be cancelled this year (whether by me or the cruise line) and I NEED A VACATION!!!!!  LOL

Link to comment
Share on other sites

I just cancelled a June cruise on Friday. My PVP stated she had no clue how long it would take and to honestly not expect anything very fast. Too many unknowns to be comfortable investing 1000s of dollars on a floating petri dish that we may or may no be able to get off on at the ports unless we book a Carnival excursions and if the host countries allow people off. I could do a few all inclusive trips in these countries for that much and eliminate the unknowns. Now the only unknown I have is how long a refund may take. I'll report back when I get it. 

  • Like 1
Link to comment
Share on other sites

1 hour ago, crooooze said:

...and I am still waiting for the refund that was requested April 1. 

6 months, 1 week.

 

I've been calling and pestering every week now. I wonder if they are now holding it back out of spite.

Have you escalated to a manager or a manager's manager?

Link to comment
Share on other sites

On 10/8/2020 at 7:51 AM, crooooze said:

...and I am still waiting for the refund that was requested April 1. 

6 months, 1 week.

 

I've been calling and pestering every week now. I wonder if they are now holding it back out of spite.

 

I cancelled my Sept sailing on 29th May, and they still haven't refunded me. And then i'm reading people have been refunded one or two weeks after cancellation???

Edited by Ethanol95
Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

  • Forum Jump
    • Categories
      • Forum Assistance
      • Cruise Critic Live Special Event: Q&A with American Queen Voyages
      • New Cruisers
      • Cruise Lines “A – O”
      • Cruise Lines “P – Z”
      • River Cruising
      • ROLL CALLS
      • Digital Photography & Cruise Technology
      • Special Interest Cruising
      • Cruise Discussion Topics
      • UK Cruising
      • Australia & New Zealand Cruisers
      • Canadian Cruisers
      • North American Homeports
      • Ports of Call
      • Cruise Conversations
×
×
  • Create New...