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Symphony Relocating?


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10 minutes ago, loriva said:

Will be interesting to see if Symphony gets more than just the exterior work when it is that ship's turn in drydock.  As a hoped-to-be cruiser on Symphony in September, I was shocked to read the number of reviews here that mentioned what poor shape the interior was in, even after a couple of recent retrofits to this 25-year-old ship.  

 

I'm the person who probably beats that drum loudest on Cruise Critic, as there are certain items of wear that have bothered me for decades on Symphony, but I would NEVER say the interior was in poor shape.  With the exception of one particular faded print in the staterooms that drives me nuts, most of the items require more work than they're worth to address and are pretty minor -- like a particular trim line of accent tiles in the stateroom showers that the glazing wore off of years ago.

 

Carpets get replaced regularly, interior cleaning and maintenance is pretty meticulous, and an onboard team actually repairs and reupholsters furniture onboard as it's damaged.  (Two lounge chairs were reupholstered on my last cruise.)  

 

I think the complaint most people have -- and sometimes have a hard time verbalizing -- is that the design of the ship overall looks dated.  Every square inch of the ship has been renovated over the years -- most areas completely gutted three times -- but some of the basic design of the ship reflect the design trends of when it was built.  Things like corridors, cabin doors, railings, stairwells, etc.  In a lot of cases these too have been updated, just not everywhere.

 

As much as I complain about this point, they really are minor and extremely specific complaints, I assure you.

 

Vince

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35 minutes ago, skybluewaters said:

Poor shape?  I beg to disagree.  Having last been on Symphony in early 2020, I was more than pleased with the beauty, comfort and luxury of the ship's interior. 

Ditto. We were onboard in January/February 2020. The ship’s condition belied its age. Spotless. Rustless. A/C working better than many newer ships. There are certainly mid-1990’s decorative and not-current-color palettes still on board, but they are impeccably maintained.

 

Rob

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Vince and Rob are correct.  Expect Symphony to have the barnacles removed from the entire exterior hull and also go through the required maintenance which would be behind the scenes and not visible to guests.  Please remember by the time the cruise line takes in revenue it will be 16 months since it last did. There is no money tree and so I expect the items I mentioned to get done along with any interior items that have to be done for their functionality.

 

And as mentioned the last time we were on the ship it looked beautiful.  If you asked me to say how old it was I would say half its age in terms of the look of all the public rooms.  

 

Keith

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2 hours ago, BWIVince said:

 

 

I think the complaint most people have -- and sometimes have a hard time verbalizing -- is that the design of the ship overall looks dated.  

I do know what you mean but this is actually one of the things I LIKE about Crystal. I always prefer classic luxury and a vintage look and feel over anything new and glitzy. It just seems more European to me and is so much nicer than the cheesy décor on mass market lines.  I avoid the boutiques and shops on Tiffany deck because they are too bright and modern looking. 
 

Yes, I like the wood to be maintained and stained upholstery and carpet replaced and fresh grout in the shower and all that. But I don’t care if the look itself is vintage. But that’s JMO. 

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36 minutes ago, Cruise-y said:

Yes, I like the wood to be maintained and stained upholstery and carpet replaced and fresh grout in the shower and all that. But I don’t care if the look itself is vintage. But that’s JMO. 

 

Ditto. A wee bit off subject, but we haven't sailed Cunard since the retirement of the QE2. Even in her old age, she was a classic experience, unlike the mass-produced, generic current Cunard fleet. (QM2 is not generic, just way too big for our tastes.)

 

Now back to our regular programming...can't wait to watch Symphony follow Serenity into dry dock!

 

Rob

Edited by ryndam
typo
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Posted (edited)
14 hours ago, ryndam said:

 

Ditto. A wee bit off subject, but we haven't sailed Cunard since the retirement of the QE2. Even in her old age, she was a classic experience, unlike the mass-produced, generic current Cunard fleet. (QM2 is not generic, just way too big for our tastes.)

 

Now back to our regular programming...can't wait to watch Symphony follow Serenity into dry dock!

 

Rob

Rob, when is Symphony going into dry dock? We cruise on her May, 2022

Edited by C-sea
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Thanks to all who responded to my post for your experiences and insights.  As I said, I was shocked to read in the reviews (in the Ship section of CC.com) the number of people who complained about the condition of Crystal Symphony.  While new (hoping to be new--six cruises cancelled by other lines in the past year) to Crystal Ocean and River cruising, we have sailed on older ships on other cruise lines and always found them extremely well maintained.  (Thanks to all those fabulous crews!)  So it made no sense to me that Crystal would not have an equal or better record.  Thanks for putting those reviews in perspective.

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23 minutes ago, rafinmd said:

I wonder if Symphony will go there when Serenity leaves.

 

Well, for sure they'd have the right color of paint....

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  • 2 weeks later...

Yes, Serenity is on to its next stop as it eventually will go to the Bahamas. Dry dock finished.

 

Symphony now goes into dry dock.

 

Keith

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6 hours ago, Keith1010 said:

Yes, Serenity is on to its next stop as it eventually will go to the Bahamas. Dry dock finished.

 

Symphony now goes into dry dock.

 

Keith

 

Do we have any idea if there is anything a passenger can "see" that was/will be done to either ship? It is my understanding that these drydocks were mostly maintenance.

 

Patty

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29 minutes ago, Texas Tillie said:

 

Do we have any idea if there is anything a passenger can "see" that was/will be done to either ship? It is my understanding that these drydocks were mostly maintenance.

 

Patty

Patty, the things you might notice is a new oven to bake Portuguese Tarts in  The Bistro.  In each stateroom and Suite there is new equipment to automatically place a pillow chocolate on each pillow at nighttime.  Just kidding.  😄

 

In all seriousness I do not believe there will be anything one would notice.  Focus is on things we don't see and of course removing the barnacles off the ships so they can sail efficiently and at speeds necessary to meet itineraries.  I am sure cost and amount of time in dry dock are two key factors to this.  Maybe there will be something to notice but if there is I think it will be minor.  Initially as the cruise came to a halt and initially a robust crew I believe they were able to do detailing of certain areas before the size of the crew was cut back.

 

Keith

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Well I sure hope the OLD oven for Portuguese tarts is in top notch working order, as I plan on keeping it REALLY busy in August! I can live without the pillow chocolate, but not so sure about those tarts!

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6 hours ago, Texas Tillie said:

 

Do we have any idea if there is anything a passenger can "see" that was/will be done to either ship? It is my understanding that these drydocks were mostly maintenance.

 

Patty

 

5 hours ago, Keith1010 said:

Patty, the things you might notice is a new oven to bake Portuguese Tarts in  The Bistro.  In each stateroom and Suite there is new equipment to automatically place a pillow chocolate on each pillow at nighttime.  Just kidding.  😄

 

In all seriousness I do not believe there will be anything one would notice.  Focus is on things we don't see and of course removing the barnacles off the ships so they can sail efficiently and at speeds necessary to meet itineraries.  I am sure cost and amount of time in dry dock are two key factors to this.  Maybe there will be something to notice but if there is I think it will be minor.  Initially as the cruise came to a halt and initially a robust crew I believe they were able to do detailing of certain areas before the size of the crew was cut back.

 

Keith

 

There are a couple of things I'm curious to see with Symphony, that aren't specifically dry dock related.  I totally agree with Keith that I don't expect any real passenger-facing changes, BUT Symphony was in the unique position of already having materials for her last refit ordered and produced before things shut down.

 

I don't have a list of the passenger-facing projects, but a couple of the things stood out in my mind that may have different fates.  

 

One was the replacement of the 2006-pattern light blue carpeting on deck 6 (where they replaced the borders in 2017).  The new carpets should have been delivered to Singapore and paid for around February or March last year.  Those carpets are often replaced by the type of crew members that have been aboard for maintenance since the shutdown, and don't require special vendors to install.  They also don't require drydock and can be done at any time.  I don't have any idea if Crystal completed this work or plans to complete this work anytime soon, but it sticks out to me as the kind of thing we might see.

 

The other is the renovation of Symphony's casino.  That's an example of something I wouldn't expect to see.  Not knowing exactly how they bid this out or how extensive the project is, USUALLY this is bid out to a vendor that does the pre-manufacture and fit-out work (like Mivan).  That still doesn't require dry dock for interior work, but the payment arrangements are very different and would require extra cost to complete the installation since the vendor's labor would still be incurred at this point.  Not as optimistic we'll see the few projects that fall into this bucket.

 

Just a couple of things that came to mind...

 

Vince

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1 hour ago, TER777 said:

The Serenity has left Port Klang, Malaysia and is on the way to Galle, Sri Lanka. Progress!

So excited!  She`s travelling at 18 knots - that`s the fastest she`s gone in more than a year, I think.  

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