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Putting a cruise on hold with a casino rate with OBC?


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I put a cabin with a casino rate with OBC on hold last night.  I wanted to discuss with DH this morning.  I received a confirmation email stating that my rate and cabin is on hold for a few days. There is no mention in the email about the OBC.
 

Today DH says OK let’s go. 
 

Today when I went to log in, that offer is no longer available in my “offers.”  

 

I understand the cabin is still on hold, but did I lose my OBC?  😳. It also had drinks in the casino. So I’m wondering if I lost that too.  
 

Has anyone done this?
 

Thanks 

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I did the same thing a few months back.  I paid from the email that my PVP sent to me.  All of my perks were in the email though, I think.  If you used a rate code that had your perks listed, I would assume that they will all be in there.  This is one of the reasons that I always book with a PVP. even if it's a casino deal. I will go and look to see if I can find that email.  I will send another response, if I can find it.  Also, if you were mailed anything with the same offer on it,. bring it with you. They will honor it. 

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36 minutes ago, my kids mama said:

I did the same thing a few months back.  I paid from the email that my PVP sent to me.  All of my perks were in the email though, I think.  If you used a rate code that had your perks listed, I would assume that they will all be in there.  This is one of the reasons that I always book with a PVP. even if it's a casino deal. I will go and look to see if I can find that email.  I will send another response, if I can find it.  Also, if you were mailed anything with the same offer on it,. bring it with you. They will honor it. 

Thanks for your info. Yes, I also use a PVP even when I have casino rates.

 

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I put a cruise on hold last week when searching one evening (I was rebooking a cancelled cruise) and the new cruise simply had a $50 OBC but I will also get my $600 OBC. A couple days later I called my PVP and he grabbed the one I had on hold and even though the $50 OBC was no longer being offered on the website I did get everything that was offered when I put the cruise on hold. Another btw, the new cruise was a few dollars less than the cancelled cruise so my PVP also added that amount to our OBC. I do not know if I could have done all that on-line and had it work out ok.

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10 hours ago, audcc77 said:

Thanks Cellfree. I am not sure when my PVP is back in but I sent an email to her about the hold. It is nice they hold the reservations for several days with no money down. 

Good, hope it works out, I need to do the same again today, had two to rebook and always seem to find what I want in the evenings. It is nice of Carnival to allow the hold thing for what really is a decent amount of time. 

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