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On-Board Credit used for pre-paid gratuities


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For a cruise I've recently booked I'll have a significant amount of on-board credit (from a Carnival promotion, travel agent perk, and CCL stockholder OBC).  Can I use that to pre-pay gratuities at the Guest Services desk once I'm on the ship?  I've searched and searched and so far haven't found a firm answer to that specific question.

 

Thanks

Edited by groundloop
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  • groundloop changed the title to On-Board Credit used for pre-paid gratuities
19 minutes ago, Jamesatgsu said:

Don't prepay the gratuities. They use OBC towards gratuities at the end. Not sure why you'd go through the effort to try to get them to at the start.

I didn't know that.  I've never had any on-board credit at the start of a cruise so this part is new to me.  I've always pre-paid before the cruise just so that part is taken care of.

 

I assume there's a set rate per day that they charge your sign-n-sail card?  Is the same amount as pre-paying gratuities before the cruise?

 

 

Edited by groundloop
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29 minutes ago, groundloop said:

OK, thanks.  At least I'll know how much OBC I have available to spend.

Idk what ship you are on, but some ships have a red kiosk where you can check your balance. Supposed to work on your tv, but sometimes for me iffy, I like the red kiosk where I can print it out. It might be a few days before the tips are charged. I check for errors too. 

 

I never remember how much tips are, I'm sure someone here will know, 87.50 for 7 days? Idk less than 100.00. Plenty left to spend on fun. 

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31 minutes ago, firefly333 said:

..... Supposed to work on your tv, but sometimes for me iffy, I like the red kiosk where I can print it out.....

 

On one of our cruises, can't remember which one, I'd looked at my balance on the TV and it showed that I owed quite a bit for something that was already paid for.  I raced down to the Guest Services desk in a panic, got them to print my entire ledger, and it turned out that whatever was showing on the TV was totally wrong.

 

30 minutes ago, Mary229 said:

If you are worried about keeping track go to the office when you board and pay your gratuities up front.   I have done that 

 

Yes, that's what I was originally thinking about doing.  At least that would save on the mental workload of being disciplined enough to leave enough OBC until the end of the cruise to cover gratuities.

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Gratuities are automatically charged to your onboard account the last night unless you remove them.   OBC will be applied before your CC is charged. No need to do anything ahead of time. 

 

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3 hours ago, firefly333 said:

I never remember how much tips are, I'm sure someone here will know, 87.50 for 7 days? Idk less than 100.00. Plenty left to spend on fun. 

$13.99 per person over two per day in insides, oceanviews, and balconies/two and under not automatically charged

 

$15.99 per person over two per day in suites/two and under not automatically charged

 

7 days = $97.93/$111.93

 

 

 

As for when the gratuities are actually charged, it isn't always the last or second to last night.  I've been charged on day 2 of four and five day cruises and day 5 of an eight day cruise.

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5 hours ago, groundloop said:

 

On one of our cruises, can't remember which one, I'd looked at my balance on the TV and it showed that I owed quite a bit for something that was already paid for.  I raced down to the Guest Services desk in a panic, got them to print my entire ledger, and it turned out that whatever was showing on the TV was totally wrong.

 

 

Seems like every device shows something different-- TV, Kiosk, HUB app.  Only way to confirm it is at Guest Services.  They can set it up to inly show us what they want us to see.

What always gets us is the credits that come and go for Platinum/Diamond Laundry perks.

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53 minutes ago, SadieN said:

Seems like every device shows something different-- TV, Kiosk, HUB app.  Only way to confirm it is at Guest Services.  They can set it up to inly show us what they want us to see.

What always gets us is the credits that come and go for Platinum/Diamond Laundry perks.

The laundry credits have never shown when I use the kiosk and it's always been the same as guest services for me, that's why I use them and not my tv as I said above. ..and I've done quite a few carnival cruises. Not all ships have them however.

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Not suggesting this, but if you prepay you pay the rate today ($13.99 mentioned above). If they raise the rate between now and your cruise, you would save that difference. They raise the rates every couple years it seems, to keep up with inflation and such. it is a pretty reasonable process I think.

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2 hours ago, Denverdonkeys said:

Not suggesting this, but if you prepay you pay the rate today ($13.99 mentioned above). If they raise the rate between now and your cruise, you would save that difference. They raise the rates every couple years it seems, to keep up with inflation and such. it is a pretty reasonable process I think.

The OP wants to use a significant amount of OBC available to pay the grats, so is just figuring out when to pay that.  Paying now doesn't help use up that OBC, and if I were the OP I wouldn't be offended if they raised the rates a nominal amount prior to sailing.

 

Since you can't use OBC before boarding, simply waiting until it gets used on that last or second last night is the easiest option.

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1 hour ago, ProgRockCruiser said:

The OP wants to use a significant amount of OBC available to pay the grats, so is just figuring out when to pay that.  Paying now doesn't help use up that OBC, and if I were the OP I wouldn't be offended if they raised the rates a nominal amount prior to sailing.

 

Since you can't use OBC before boarding, simply waiting until it gets used on that last or second last night is the easiest option.

I agree, just commented that you can lock in the rate if you desired- someone said you couldn't.

 

It has been a long time since a cruise has happened, but there were ways to cash out OBC if desired.

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30 minutes ago, Denverdonkeys said:

 

 

..... but there were ways to cash out OBC if desired.

That would be great if indeed it can be done.  I found the Carnival policy on their website that claims OBC is 'use it or lose it', so not sure about being able to cash it out.

 

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6 minutes ago, groundloop said:

That would be great if indeed it can be done.  I found the Carnival policy on their website that claims OBC is 'use it or lose it', so not sure about being able to cash it out.

 

 

It seems to me there there was talk a one time about a way to 'sort of' cash out through the casino. If I have $100 OBC and then 'play' that through the Casino (just load it into a slot machine and then back out,  can you then cash it out? 

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7 hours ago, rodndonna said:

 

It seems to me there there was talk a one time about a way to 'sort of' cash out through the casino. If I have $100 OBC and then 'play' that through the Casino (just load it into a slot machine and then back out,  can you then cash it out? 

yes, it used to work. they could change their policy now that so much OBC for re-booking is floating around. if they catch-on you can take it to the tables and pay a 3% fee to get chips. I gamble, so I do this, but to avoid the 3% fee I use the slot one time to get to and then cash out at the cashier and then go to the craps table. then I usually lose it that way.

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On 2/24/2021 at 11:11 AM, groundloop said:

That would be great if indeed it can be done.  I found the Carnival policy on their website that claims OBC is 'use it or lose it', so not sure about being able to cash it out.

 

 

Put it in your casino account. Go to the casino cashier and pickup the cash. I've done it several times.

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12 hours ago, glrounds said:

 

Put it in your casino account. Go to the casino cashier and pickup the cash. I've done it several times.

It was my understanding that you had to load it into a slot a spin a couple of times, you can't just load and go (of course I've never tried this myself since DW knows how OBC works and adept at using every penny of it). 

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4 hours ago, sparks1093 said:

It was my understanding that you had to load it into a slot a spin a couple of times, you can't just load and go (of course I've never tried this myself since DW knows how OBC works and adept at using every penny of it). 

Yes, I think in general DWs know how to make OBC disappear.😉 We once had more than I was sure we could use until DW wanted the most expensive excursion to Anne of Green Gables on a Boston to Montreal cruise.

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20 minutes ago, ontheweb said:

Yes, I think in general DWs know how to make OBC disappear.😉 We once had more than I was sure we could use until DW wanted the most expensive excursion to Anne of Green Gables on a Boston to Montreal cruise.

 

That could work on Carnival.  On Norwegian, we had to pay upfront for a $599pp overnight excursion.  I hear it is standard policy for NCL even before the pandemic.  It would have been a great way to unload OBC, but maybe NCL has caught on to that.

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7 minutes ago, mpk said:

 

That could work on Carnival.  On Norwegian, we had to pay upfront for a $599pp overnight excursion.  I hear it is standard policy for NCL even before the pandemic.  It would have been a great way to unload OBC, but maybe NCL has caught on to that.

It was actually on Holland America.

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19 minutes ago, mpk said:

 

That could work on Carnival.  On Norwegian, we had to pay upfront for a $599pp overnight excursion.  I hear it is standard policy for NCL even before the pandemic.  It would have been a great way to unload OBC, but maybe NCL has caught on to that.

Carnival and Royal also require payment up front for excursions booked before the trip. At least Royal lets you use your OBC for that purpose.

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