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What to do with options for Cruise Planner purchases on a cancelled cruise


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With the recent cancellation of the Odyssey OTS TA October 2021, the options for purchased items in the Cruise Planner (e.g., ultimate dining package) are a bit confusing to me.  125% future onboard credit is one option as well as a full refund of the Cruise Planner purchase.  However, it also states that selecting the total cruise refund or a lift and shift (to another similar cruise) does not allow for the future OBC option.  Hence it is only then a full refund?  Can someone explain this better?  How does one claim the 125% future OBC option then?  Thanks in advance.

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15 minutes ago, bmblob said:

How does one claim the 125% future OBC option then? 

You have to take the 125% FCC offer to also get the 125% OBC offer. If you take the other options, you get a refund of planner purchases.

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10 minutes ago, Biker19 said:

You have to take the 125% FCC offer to also get the 125% OBC offer. If you take the other options, you get a refund of planner purchases.

Thank you.  That makes sense.  I was hoping to claim the 125% OBC when I L&S'ed to another cruise.  Wishful thinking.  Have a good night.

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