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Travel Insurance cruise cover.


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1 hour ago, jmcd1969 said:

If you log in to your membership benifits NatWest Membership Services and then select user benefit, you can click on a downloadable, personalized Confirmation of Cover document.

 

Should save a phone call 🙂

Brilliant! Thanks so much for this. Jane.x

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23 hours ago, AlanCruise said:

Having just managed to get the Confirmation of Cover letter for a Nationwide travel insurance, the process is to use the  Nationwide link, scroll down to the "Make a claim online" Section where there is a link to "UK Insurance Portal"

 

If you haven't already created an account on the portal you can do so using the Nationwide account details. Then under the "My Policy" tab select "Cover" - on this page there is a link for "Confirmation of Cover Document" which gives a personalised letter as confirmation of cover.

 

It has a section saying that it "will provide cover for emergency medical and repatriation costs up to £10,000,000 when you are travelling on a UK cruise that departs in 2021 (for a minimum of two nights)"

Thanks for writing that so clearly, Alan. 

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On 5/6/2021 at 10:05 PM, jmcd1969 said:

Natwest (also UK Insurance) have also updated their cover:-

 

UK Cruise

As a result of the Covid-19 pandemic some UK cruise providers now require travel insurance to provide at least £2,000,000 of cover for emergency medical and repatriation costs. In response to this change we are extending our limit for UK cruises departing in 2021. This policy will provide cover for emergency medical and repatriation costs up to £10,000,000 when you are travelling on a UK cruise that departs in 2021. The cruise duration must be for a minimum of 2 nights for cover to apply. You must ensure you meet all the conditions of carriage for your cruise provider.

Thank you for this.  My RBS Platinum account has the same cover as NatWest. I located the personalised endorsement letter after logging into my account and using the travel benefit, clicking into "confirmation of cover" and downloading my personalised confirmation of cover document.   I've been checking this regularly and it appears to have only recently been done.

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Posted (edited)
5 hours ago, Lynnewob said:

Thank you for this.  My RBS Platinum account has the same cover as NatWest. I located the personalised endorsement letter after logging into my account and using the travel benefit, clicking into "confirmation of cover" and downloading my personalised confirmation of cover document.   I've been checking this regularly and it appears to have only recently been done.

Yes,  it was earlier this week  - suddenly a lot of people from a variety of insurance companies were advised the cruises were being covered and were sent or directed to confirmation documents to download. 

Edited by Scriv
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On 5/6/2021 at 4:01 PM, AlanCruise said:

Having just managed to get the Confirmation of Cover letter for a Nationwide travel insurance, the process is to use the  Nationwide link, scroll down to the "Make a claim online" Section where there is a link to "UK Insurance Portal"

 

If you haven't already created an account on the portal you can do so using the Nationwide account details. Then under the "My Policy" tab select "Cover" - on this page there is a link for "Confirmation of Cover Document" which gives a personalised letter as confirmation of cover.

 

It has a section saying that it "will provide cover for emergency medical and repatriation costs up to £10,000,000 when you are travelling on a UK cruise that departs in 2021 (for a minimum of two nights)"

Thank you AlanCruise for this post. Have been watching this thread since booking a 4 night cruise and seeing the amount of confusion that has come from insurance companies. I am also with Nationwide and following your instructions was able to download and print a copy of the letter. Again thank you

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I'm with the Co-Op Bank and have Axa travel insurance via their pay monthly Privilege account. Has anyone been able to get any confirmation of cover for them---nothing mentioned on the Banks website.

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10 hours ago, daveoc said:

I'm with the Co-Op Bank and have Axa travel insurance via their pay monthly Privilege account. Has anyone been able to get any confirmation of cover for them---nothing mentioned on the Banks website.

See page 15 post 374

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Posted (edited)

 


Although the Underwriter is AXA it does not necessary mean that Co-op Bank has the same insurance cover  as Cover for you. 

Edited by LifeonMars
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Had a phone call from Barclays bank travel pack. They have updated travel proof form to state they are fully covering uk cruises staycations. Previous one said 10million for overseas and 10k for uk. Didn't mention cruises. So if anyone has got previous travel proof form I would get the updated one which was changed yesterday.

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  • 2 weeks later...

I’m confused! It seems that travel insurance is mandatory and documents will be checked. I have also read that travelling to an amber country, although apparently allowed, will most likely invalidate my insurance (at the moment.)

So ... If my cruise includes an amber country, but I can’t go due to lack of insurance, who refunds my money?

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10 minutes ago, Sootyjen said:

I’m confused! It seems that travel insurance is mandatory and documents will be checked. I have also read that travelling to an amber country, although apparently allowed, will most likely invalidate my insurance (at the moment.)

So ... If my cruise includes an amber country, but I can’t go due to lack of insurance, who refunds my money?

When you say refund your money, for what part, the cruise or insurance?

The probability is a cruise going to an amber country won't sail so the cruise company with refund or issue FCC, your choice. The insurance, so insurance companies will refund all or part.

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Was thinking of the cruise money. Would imagine the cruise companies could, theoretically, still sail, but would they if many passengers were effectively uninsured. Might have a ring round on Monday. Don’t want to assume anything and then lose a few grand.

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4 hours ago, Sootyjen said:

Was thinking of the cruise money. Would imagine the cruise companies could, theoretically, still sail, but would they if many passengers were effectively uninsured. Might have a ring round on Monday. Don’t want to assume anything and then lose a few grand.

I am pretty certain that no cruise companies that set sail from the UK would visit an Amber country (They would just change their itinerary ) but it may be a problem if you flew out to join a cruise that wasn't UK based

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Just back of MSC Virtuosa from Southampton. The staff at the port did a detailed check of insurance before you were allowed to drop off luggage. They were specifically looking for Covid cover. If you did not have cover people were taken to another area to get confirmation from their insurers or to buy another policy. Maybe an indication for P&O too. 

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I received an email from P & O this morning setting out all the insurance requirements for our September cruise (if it goes ahead). Nothing they haven’t said before. Unlike MSC, if you don’t have the correct insurance, you won’t be allowed to board the ship.

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4 minutes ago, Jennizor said:

 Unlike MSC, if you don’t have the correct insurance, you won’t be allowed to board the ship.


Are you saying MSC let uninsured people on board?  That is not my understanding of their procedure.

 

I would think P&O would take a similar line as MSC and take you to one side to arrange cover with their preferred insurer or sort your own on the spot.

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6 minutes ago, jaydee6969 said:


Are you saying MSC let uninsured people on board?  That is not my understanding of their procedure.

 

I would think P&O would take a similar line as MSC and take you to one side to arrange cover with their preferred insurer or sort your own on the spot.

You are correct. Stu said no insurance? Come with us to the buy me now desk.

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42 minutes ago, Jennizor said:

I received an email from P & O this morning setting out all the insurance requirements for our September cruise (if it goes ahead). Nothing they haven’t said before. Unlike MSC, if you don’t have the correct insurance, you won’t be allowed to board the ship.

They Do say that, but I am sure they would assist you in securing an acceptable policy.  But remember Insurance isn’t always easy to obtain with pre existing conditions for everyone.  So I think that they are covering themselves for that situation.  

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Posted (edited)
54 minutes ago, Jennizor said:

I received an email from P & O this morning setting out all the insurance requirements for our September cruise (if it goes ahead). Nothing they haven’t said before. Unlike MSC, if you don’t have the correct insurance, you won’t be allowed to board the ship.

MSC UK would not let you board unless you had correct COVID cover insurance and checked all passengers policies prior to dropping off luggage ,  They would assist you to get the correct COVID required insurance before boarding however, 

Edited by LifeonMars
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2 minutes ago, LifeonMars said:

MSC UK would not let you board unless you had correct COVID cover insurance and checked all passengers policies on checkin. They would assist you to get the insurance before boarding however, 

No one actually turned up without insurance though, did they?  I assumed they didn’t have documentary proof that it covered Covid.   Thus, going on to assume the £22 quoted for the bought on site policies was just Covid cover not full travel Insurance.

 

I wonder if someone seeing that £22 think they will take a chance and it end up being an £85 policy with P&O approved partner Holiday Extras 🥴

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Posted (edited)
8 minutes ago, Pink-belle said:

No one actually turned up without insurance though, did they?  I assumed they didn’t have documentary proof that it covered Covid.   Thus, going on to assume the £22 quoted for the bought on site policies was just Covid cover not full travel Insurance.

 

I wonder if someone seeing that £22 think they will take a chance and it end up being an £85 policy with P&O approved partner Holiday Extras 🥴

Not a clue about other passengers insurance however,

 I think a can of worms could be opened, between the insurance companies fighting which company is going to pay which part on a claim if made. Far better to use one Insurance company and be fully covered as advised by the cruise company. It's really easy just to follow the required instructions. 

 

Edited by LifeonMars
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30 minutes ago, Pink-belle said:

No one actually turned up without insurance though, did they?  I assumed they didn’t have documentary proof that it covered Covid.   Thus, going on to assume the £22 quoted for the bought on site policies was just Covid cover not full travel Insurance.

 

I wonder if someone seeing that £22 think they will take a chance and it end up being an £85 policy with P&O approved partner Holiday Extras 🥴

The MSC policy was only Covid cover not full travel insurance. 

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Thank you, I assumed that, but I hope others don’t think, oooh, that’s better than my travel Insurance quotes I’ll get it at the port! 
im going to go through my insurance and highlight all the relevant bits, so they are easier to check.

impressed that MSC were allowing you to submit your assurance ahead of time for its approval.

 

I am covered, but it’s a bit like going through airport security, I always feel like they are going to say “excuse me mam” 🤣

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