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MSC Magficia Summer 2021 Refunds


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Hi, has anyone requested and received a refund for their cancelled 2021 Magnifica cruise please?  We only requested the refund a few days ago as we hung about and kept looking at the August UK Virtuosa cruises, but just too expensive.  I just wondered if anyone who requested a refund straight after cancellation of the Magnifica cruises has had their refund yet please?  We are in the UK and had booked direct with MSC for an end of August Norway cruise.  Thanks.

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Hi my cruise was cancelled for 16th May 21 and I was told by my booking agent that it won't be till the beginning of May before we get the future cruise credit which is what I'm waiting for to rebook same cruise next year. 

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We canceled a June Virtuoso trip early March.  Told sixty days.  Now roughly 45 have passed.  Setting expectations low since we are still waiting 13 months for fcc on a different trip.

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  • 2 weeks later...

No I haven't as yet but I was told it wouldn't be till the beginning of May. My cruise that was cancelled was due to sail 16th May so I will be contacting my agent next week as all I want to do is transfer to the same cruise next year. 

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Thanks everyone.  We requested the Magnifica refund but then changed our mind when the Virtuosa prices dropped.  MSC handled it really well over the phone and transferred our booking across, plus the £250 OBC.  Good luck to everyone still waiting for their refunds/credits.

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We cancelled our Virtuoso for June before final in early March.  Got MSC Friday before last Friday and TA portion last Wednesday.  This was out of US.

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  • 2 weeks later...

Informed by my cold house TA this morning that their current refund time is 120 days from date of cancellation. This was for a Magnifica August trip to Norway and I do not consider this to be good enough especially when I’m expected to pay for future cruises with them on time 🤬

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I find this entire refund/FCC issue a little scandalous and the easy way for me to resolve it in my mind is to vote with my cash in the future and not book with the TA’s and cruise lines who I feel have not stepped up to the mark..! 

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