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Refunds


tonyd285
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45 minutes ago, tonyd285 said:

Curious as to how long it took to get a refund after paying full fare and cruise was cancelled.  We have been waiting about a month now.

Our three Celebrity cancelled 2020 cruises I was told 30 business days but the refunds never showed up until after 45 business days. I believe 48 business days is when the refund showed up on my CC. Today (29 April) is 30 business days from when I requested a refund for our Celebrity cancelled September 2021 cruise and still waiting. Not expecting to see the refund until 45 days or later. 

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We were on early March cruise last year when SJN port would not let us in and next Cruise was cancelled. 4 MONTHS for refund ( we are Elite plus). Got Oceania WC refund in one month. Patience.

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19 hours ago, zoncom said:

We were on early March cruise last year when SJN port would not let us in and next Cruise was cancelled. 4 MONTHS for refund ( we are Elite plus). Got Oceania WC refund in one month. Patience.

I don't believe loyalty status gets you refund any quicker!

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On 4/29/2021 at 2:19 PM, tonyd285 said:

Curious as to how long it took to get a refund after paying full fare and cruise was cancelled.  We have been waiting about a month now.

I've requested refunds on 3 different cancelled cruises over the last two months. I have received the refund within 8 days of the date I requested the refund in lieu of the FCC.

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On 4/29/2021 at 5:12 PM, zoncom said:

We were on early March cruise last year when SJN port would not let us in and next Cruise was cancelled. 4 MONTHS for refund ( we are Elite plus). Got Oceania WC refund in one month. Patience.

Your status not-withstanding, will not expedite your refund.  You will go in a queue behind anyone who requested prior to you, even if that person is a very first time cruiser, with no status

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