Jump to content

Error when adding credit card details


Recommended Posts

Has anyone managed to add their credit card details via the web page or app?

The app doesn't offer it to me as part of check in (unless it's somewhere else?) and on MSC's webpage I just get a box coming up saying




Service Not Available Error

Link to comment
Share on other sites

Just a thought ... make sure you've disabled any ad blockers.  Not saying this is the solution, I'm just saying it because it has been the solution on a couple of other websites I've been to.

Also a lot of websites are still trying to operate on Java or Flash and both of those platforms have been put to a peaceful and deserved death.

In that case, MSC would have to update their website.

Link to comment
Share on other sites

Posted (edited)
4 hours ago, lopar said:

Thanks, looks like we're all queueing up at the machines onboard then!

Plenty scattered around on board, not seen a queue. You dont have to do it immediately , The machines will take a £250 pre Authorisation.

Edited by LifeonMars
  • Like 1
Link to comment
Share on other sites

Posted (edited)

I received that error when booking tours and called it in.  Unfortunately, we then got double bookings on all tours, so my suggestion is to call it in from the start.  Turns out those errors did actually go through, but there was no indication that was the case.

Edited by Stockjock
Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Forum Jump
    • Categories
      • Forum Assistance
      • ANNOUNCEMENT: PONANT Cruises & Expeditions
      • Cruise Critic Live Special Event: Q&A with American Queen Voyages
      • New Cruisers
      • Cruise Lines “A – O”
      • Cruise Lines “P – Z”
      • River Cruising
      • ROLL CALLS
      • Digital Photography & Cruise Technology
      • Special Interest Cruising
      • Cruise Discussion Topics
      • UK Cruising
      • Australia & New Zealand Cruisers
      • Canadian Cruisers
      • North American Homeports
      • Ports of Call
      • Cruise Conversations
  • Create New...