Jump to content

Cannot Access "Plan My Cruise"

Recommended Posts

Interested in checking drink prices after the Memorial Day "sale", I've been attempting to access the planning section of my cruise on 09/25, Symphony.

I can sign into the Royal website but that's as far as it goes. I've tried 2 devices and 3 platforms.

anyone else having issues with this?



Link to comment
Share on other sites

I saw it yesterday on each of my booked cruises.  I quit my browser and restarted my computer and everything was fixed.  except still no check in available for our July 2 sailing on the Oasis😒

Link to comment
Share on other sites

Been having the same issues attempting to login through Mobile.  Their IT department is awful, I work in eCommerce and I would be ashamed if my website had so many of these issues.


I have been able to login through my laptop, but the prices just increased by 60% in some cases today, who knows maybe another sale coming.

  • Haha 1
Link to comment
Share on other sites

2 hours ago, bgriffin5 said:

I am not booked on your cruise but have no issues accessing the planning section of mine. 

Ditto, access to our Allure Sept 12 so far.

Link to comment
Share on other sites

After I log in, I get directed to a screen that says "We're improving your account."  It then asks me for my email address and phone number.  When I enter that information, it says "that is what you are currently using with your account.  Do you want to keep that information?"  I click yes and then it deletes the information and won't let me proceed.  I have tried Windows, Mac, Chromebook and iPad.  All of them have the same problems. I called Royal Caribbean a few minutes ago and they said there are no reported problems.  I have been on the phone for 20 minutes and they haven't been able to come up with a solution.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Forum Jump
    • Categories
      • Thank You for 25 Years - Click for Fun Stuff!
      • Forum Assistance
      • New Cruisers
      • Cruise Lines “A – O”
      • Cruise Lines “P – Z”
      • River Cruising
      • ROLL CALLS
      • Digital Photography & Cruise Technology
      • Special Interest Cruising
      • Cruise Discussion Topics
      • UK Cruising
      • Australia & New Zealand Cruisers
      • Canadian Cruisers
      • North American Homeports
      • Ports of Call
      • Cruise Conversations
  • Create New...