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"Upgrading" from Saver Fare to PLUS Fare?


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47 minutes ago, Ombud said:

Yes. Which is why I was thinking of switching but what would I trade the minibar for?

We trade ours for a bottle of wine take it to dinner and share it with whomever we’re seated with.  Or have it on the balcony.  Kind of redundant with the package that includes drinks but at least we use the mini bar.

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36 minutes ago, t&atravel said:

We trade ours for a bottle of wine take it to dinner and share it with whomever we’re seated with.  Or have it on the balcony.  Kind of redundant with the package that includes drinks but at least we use the mini bar.

What is the value of the wine?

 

36 minutes ago, t&atravel said:

We trade ours for a bottle of wine take it to dinner and share it with whomever we’re seated with.  Or have it on the balcony.  Kind of redundant with the package that includes drinks but at least we use the mini bar.

 

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1 hour ago, Steelers36 said:

 

 

@TinaLee, when you upgraded to PLUS, had there been any price change in the fares for your voyage?  I agree there is no problem doing it.  I am assuming your fares might have changed by the time you upgraded, but just want to be sure.  Thanks.

 

Yes, fares had gone up but we paid the $40 pp extra for the upgrade (actually it worked out to about $37.14 pp extra). 

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I have a update.  Spoke to an actual inside sales rep at Princess.  His answer was that the request needs to be referred to Reservations Support Team.  Essentially, a booking has a fare promo code.  Ours is a Saver code from January when they were running B.S.E.  That has now expired.  So, can/will the Res Support Team change that code to the Plus code in use at the time in order to simply charge us the extra $40/pp/day.  If not, have to use a current fare code which means a price change. 

 

So, IDK if they do this as a special exception as it sounds like a fare code override.  I was not able to speak to this team directly since we are booked with a TA.  But I have the detail info to provide the TA as to what to ask about (including the fare codes).  Our TA may well be familiar with this. 

 

If the Support Team cannot or will not change the code now, then we would have to re-fare.  I am not surprised at this.

 

But I am curious if those reporting success were in a situation such that:

(a) same promo fare code was still in effect

(b) fares had not changed - or had gone down - so re-faring was a non-issue

(c) the Support Team did the override as a customer courtesy thing

 

Thanks if any of @TinaLee, @Lady Arwen@muffin who reported success at paying only $40/pp/day more even though fare prices had changed.  Looks like @Lady Arwen did get an exception override. 

 

@waiting2retire got essentially same answer I heard today.  Have to re-fare unless there is an exception to override via a supervisor or the support team (like Lady Arwen).

 

@ceilidh1, you mentioned fare code NPP.  That is likely the current standard code for refundable deposit, PPlus.  We are booked under NZ2 (B.S.E. Saver from Jan) and would need a change to NZ1 to be able to be billed simply $40/pp/day extra.

 

@pompeii, when you mentioned a price difference of $42.66 for the PLUS, it puzzles me since you are in USA and Princess doesn't use odd cents in fares there.  All fare are even $ amounts.  If you were in Canada, we get all kinds of odd fares with cents in them and Princess doesn't often convert the USD fares at their published rate accurately.  I will just go with the standard $40.  Another poster above also mentioned an odd amount and that does seem odd when fares are whole dollars.  Maybe Princess had some oddities where for a 10-night voyage, the fare difference is not exactly $400 USD.

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Just now, Steelers36 said:

 

@pompeii, when you mentioned a price difference of $42.66 for the PLUS, it puzzles me since you are in USA and Princess doesn't use odd cents in fares there.  All fare are even $ amounts.  If you were in Canada, we get all kinds of odd fares with cents in them and Princess doesn't often convert the USD fares at their published rate accurately.  I will just go with the standard $40.  Another poster above also mentioned an odd amount and that does seem odd when fares are whole dollars.  Maybe Princess had some oddities where for a 10-night voyage, the fare difference is not exactly $400 USD.

I thought it was strange too.  Previous to the price change it had been the normal $40 difference.  But after the price change, the difference between basic and plus is $640 for a 15-day cruise.  Now, if it were a 16-day, it would be the $40.  But it's not, it's a 15 day.  image.png.9035ad5f0a3291f9dbd00dd27a184ed8.png

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1 minute ago, pompeii said:

I thought it was strange too.  Previous to the price change it had been the normal $40 difference.  But after the price change, the difference between basic and plus is $640 for a 15-day cruise.  Now, if it were a 16-day, it would be the $40.  But it's not, it's a 15 day.  image.png.9035ad5f0a3291f9dbd00dd27a184ed8.png

Either a little present for customers or someone in fares made a math error.  (I hope they don't let the IT team work on fares since they are so good at their job these days).

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3 minutes ago, Steelers36 said:
5 minutes ago, pompeii said:

I thought it was strange too.  Previous to the price change it had been the normal $40 difference.  But after the price change, the difference between basic and plus is $640 for a 15-day cruise.  Now, if it were a 16-day, it would be the $40.  But it's not, it's a 15 day.  image.png.9035ad5f0a3291f9dbd00dd27a184ed8.png

Expand  

Either a little present for customers or someone in fares made a math error.  (I hope they don't let the IT team work on fares since they are so good at their job these days).

Miniscule present for their bottom line as 40×15=600 not 640

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14 minutes ago, Steelers36 said:

I have a update.  Spoke to an actual inside sales rep at Princess.  His answer was that the request needs to be referred to Reservations Support Team.  Essentially, a booking has a fare promo code.  Ours is a Saver code from January when they were running B.S.E.  That has now expired.  So, can/will the Res Support Team change that code to the Plus code in use at the time in order to simply charge us the extra $40/pp/day.  If not, have to use a current fare code which means a price change. 

 

So, IDK if they do this as a special exception as it sounds like a fare code override.  I was not able to speak to this team directly since we are booked with a TA.  But I have the detail info to provide the TA as to what to ask about (including the fare codes).  Our TA may well be familiar with this. 

 

If the Support Team cannot or will not change the code now, then we would have to re-fare.  I am not surprised at this.

 

But I am curious if those reporting success were in a situation such that:

(a) same promo fare code was still in effect

(b) fares had not changed - or had gone down - so re-faring was a non-issue

(c) the Support Team did the override as a customer courtesy thing

 

Thanks if any of @TinaLee, @Lady Arwen@muffin who reported success at paying only $40/pp/day more even though fare prices had changed.  Looks like @Lady Arwen did get an exception override. 

 

@waiting2retire got essentially same answer I heard today.  Have to re-fare unless there is an exception to override via a supervisor or the support team (like Lady Arwen).

 

@ceilidh1, you mentioned fare code NPP.  That is likely the current standard code for refundable deposit, PPlus.  We are booked under NZ2 (B.S.E. Saver from Jan) and would need a change to NZ1 to be able to be billed simply $40/pp/day extra.

 

@pompeii, when you mentioned a price difference of $42.66 for the PLUS, it puzzles me since you are in USA and Princess doesn't use odd cents in fares there.  All fare are even $ amounts.  If you were in Canada, we get all kinds of odd fares with cents in them and Princess doesn't often convert the USD fares at their published rate accurately.  I will just go with the standard $40.  Another poster above also mentioned an odd amount and that does seem odd when fares are whole dollars.  Maybe Princess had some oddities where for a 10-night voyage, the fare difference is not exactly $400 USD.

This does make sense...the NPP code is the current Plus code so likely would require a refare for those of you who booked under BSE. It SHOULD work if applied to bookings using the current Princess Savers code (NL1). Now, add this scenario into the mix...I have a couple of bookings on Discovery next year that were booked under BSE and had the 2DG code applied (figured I wouldn't need Internet as I had enough free minutes...doh). Pretty sure that if I add the whole Plus package my fare would increase quite a bit as pricing has gone up on the sailings AND I have the elusive window suite which is sold out now. Guess I will just cut my losses on that one and buy at 50% off!

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Posted (edited)
6 minutes ago, Steelers36 said:

Either a little present for customers or someone in fares made a math error.  (I hope they don't let the IT team work on fares since they are so good at their job these days).

On second thought, perhaps they do let IT setup fares.

 

I keep forgetting my recent discovery of bad rates info. 

 

As a Canadian, we only get to see fares in CAD.  Unfortunately, there is no currency flag to allow us to switch.  So, normally the underlying USD fares are shown at the prevailing Princess conversion rate. 

 

However, in the past week or so (2 weeks??), the displayed fares have been converted at 1.40.  Yikes!!!  You only see the true actual CAD fare when go all the way through to a cabin selection and then the pop-up window has the the true cost.  This isn't good for Princess as the displayed fares are all inflated when should be at their current rate of 1.20.

 

Edited by Steelers36
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1 hour ago, suzyed said:

What is the value of the wine?

I think one time it was anything under $45.  Another time they gave me a few choices to choose from (not sure the price). YMMV.

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Twists and turns:  Slightly different perspective.

 

I recently called Princess (and spoke to a generic agent) asking about changing from Princess Plus to Saver. 

1.  Princess Plus is capacity controlled so it "may" not be available when you want to switch.  Keep what I have until final payment.

2.  If I decide to move to Basic Fare, I may get a reduction in fare of $40/per day.  

3. chuckle...."or maybe (reduced by) more than $40/per day".  Huh? What?  How much?  She could not answer these questions.  

 

And another soap box....Why does Princess require both in the cabin to have either Basic or Plus?  Our needs are different.  

 

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16 minutes ago, cr8tiv1 said:

And another soap box....Why does Princess require both in the cabin to have either Basic or Plus?  Our needs are different.  

🤑 🤑 sharing 🍻 🥃 🍷 🍹 🍸 and 🤑 🤑

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3 hours ago, ceilidh1 said:

When we cruise with the Plus package, I always give the mini bar contents to the cruise staff - just pack it into the blur Princess bag and hand it off to your fave crew member! They will be very grateful! 

That’s such a lovely gesture & one I hadn’t thought of before, so thank you! 😃🥂

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One could also offer the mini bar to a table mate or someone else you meet onboard. Perhaps a friend who is cruising but has the Saver fare. I once gave two almost completely unused coffee cards to someone we met on a cruise. (We had the drink package as a promo so our coffees were covered.) I gave her one and then later asked if she had used it all up. She misunderstood and thought I might be wanting it back and she had mostly used it up but I really just wanted to know if she was ready for  another one.

 

On one of our last cruises I had a bunch of unused punches on a card and bought snazzy coffees for a young couple who were standing in line. They seemed kind of odd that this old fart was just randomly buying them fancy coffee drinks but I thought it was kind of fun to do. The cards were "going away" and I really didn't want the punches to go to waste.

 

If you don't want your mini bar there must be a lot of things you could do with it - including just packing it in your luggage and taking it home. If you do decide to give it away you might consider finding out what the person likes and exchange items so they get only the stuff they like.

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Sorry, don’t know if fare changed or anything about it, except that our new  fare was EXACTLY  560 usd  more for two of us. 7x40x2=560.  Same for our second week of b2b.

Our agent did not tell us if the fare had changed or any of the details …just the new cost. I did not ask.  As Canadians, this will be whatever the going rate is at the time we pay…….actually got gift cards yesterday so even that is done. We will not pay until  final payment date. Good luck to those changing over. Once I buy, I don’t look at the fare again. 

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Posted (edited)

I am thinking that it sounds like this could be the difference between a fare change/increase, and a different promo code.  Which, codes do have expiration dates.  That could be the kicker???

I hope that they are able to give you the PLUS package without a big cost increase!

 

I remember we had been sent one of those 'codes' for like a free specialty dinner and bottle of wine.  That didn't get onto our booking thru our TA.  (we should have been more sure that this was done....). And with some other confusion, by the time we called to check on it, that code had expired.  They told us that without that code, they couldn't do anything for us to add those on???

Edited by Wishing on a star
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I don’t know if this makes a difference, but the BSE was in effect when we originally chose the saver rate.  It was also in effect when we decided to add the perk package, although the basic cruise fare had gone up considerably.  We also qualified for a casino rate, or so they say, about two years ago.  However, it took the Princess rep over an hour to find the right fare code for us.  Finally, the end price we paid was the same as the original plus 40.00 US per day, converted to Canadian dollars.  Honestly, in the end I think they just got tired of trying to figure it all out and the supervisor just gave it to us to get it over with.

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Goes to show that there are more Cruise Critic members that have the aloha spirit than Princess does.  

 

I, too, share.  Unfortunately, once I took the "canopies" from my suite up for sail away....couldn't even feed the fish.  No problem finding takers for the chocolate covered strawberries, but that's another story.  

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Posted (edited)
6 hours ago, Steelers36 said:

On second thought, perhaps they do let IT setup fares.

 

I keep forgetting my recent discovery of bad rates info. 

 

As a Canadian, we only get to see fares in CAD.  Unfortunately, there is no currency flag to allow us to switch.  So, normally the underlying USD fares are shown at the prevailing Princess conversion rate. 

 

However, in the past week or so (2 weeks??), the displayed fares have been converted at 1.40.  Yikes!!!  You only see the true actual CAD fare when go all the way through to a cabin selection and then the pop-up window has the the true cost.  This isn't good for Princess as the displayed fares are all inflated when should be at their current rate of 1.20.

 

If you want to see fares in US$ there are two steps required.  My browser is Chrome and in settings (3 dots in top right corner) go to Cookies and other site data > Always clear cookies when windows are closed - then add Princess.com.  Next invoke a VPN such as Tunnelbear; when you want to look at the Princess website in US$ set VPN to USA.  My VPN resets after I leave the Princess site, if it does not for you just turn it off.

Edited by racj846
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9 minutes ago, racj846 said:

If you want to see fares in US$ there are two steps required.  My browser is Chrome and in settings (3 dots in top right corner) go to Cookies and other site data > Always clear cookies when windows are closed - then add Princess.com.  Next invoke a VPN such as Tunnelbear; when you want to look at the Princess website in US$ set VPN to USA.  My VPN resets after I leave the Princess site, if it does not for you just turn it off.

Thanks.  Yes, I know about installing/using a US VPN and have thought of getting one going on occasion, but just not risen high enough in the stack to get around to it.  A US VPN would be useful for a number of other things as well - all to do with accessing US-only materials or websites. 

 

I like your thinking.  Clever route for sure.  It is a pain as we can certainly book in USD by calling it in.  I use US-based TA so NP in the end, but not the best shopping experience - especially when they have been off-base more lately in making "goofy" conversions and not doing it accurately to the published rate. 

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11 hours ago, Steelers36 said:

 

My next step is that I am going to call and inquire of a Princess sales rep myself and see what am told on policy and then have a live conversation with our agent about it.  I don't see why he wouldn't go to bat so to speak for us because it is a commissionable sale for him and his company.

 

 

 

Exactly. You would think he would want the extra commission that $40/day * 2 people * number of days would bring.

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14 hours ago, caribill said:

 

Actual value or what Princess would charge for it?

Yes...the actual charge that Princess would charge for it.

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