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Okay, maybe I didn't put all the required info on my request.  Can y'all tell me what all identifying info you put in your's?  I'll try again with whatever I need to put on there.

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34 minutes ago, tarps14 said:

Okay, maybe I didn't put all the required info on my request.  Can y'all tell me what all identifying info you put in your's?  I'll try again with whatever I need to put on there.

ship, sailing date, full name, booking #.

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46 minutes ago, IntrepidFromDC said:

I sent a request for confirmation my FJ5 offer included OBC, FunPlay Chips and free drinks last Friday.  I received the following acknowledgement the same day, and the detailed answer 5 days later.

 

(Global Casino Services) <support@globalcasinoservices.zendesk.com>
Fri 7/9/2021 6:24 PM
##- Please type your reply above this line -##
Thank you for contacting Global Casino Services.

Your request has been received and assigned ticket # 2117x. One of our agents would be in touch with you shortly. We want to thank you all for your patience.

I get the same and nothing further, not even a week later

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53 minutes ago, EngIceDave said:

I get the same and nothing further, not even a week later

 

Hopefully your cruise isn't right away? They might be triaging the responses based on cruise dates.

Also that makes me think they have given out ALOT of casino deals.

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1 hour ago, tarps14 said:

Okay, maybe I didn't put all the required info on my request.  Can y'all tell me what all identifying info you put in your's?  I'll try again with whatever I need to put on there.

 

When you go to the website it has a section that you need to fill out. You just need to fill out all the required boxes.

If you leave any boxes empty that means you haven't given them all the info needed.

 

image.thumb.png.ee948a40d32d03d776c0931a3792ad51.png

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Posted (edited)
On 7/12/2021 at 12:45 PM, K_e_short said:

 

When I emailed the casino (I feel like that is the 101st time I've typed that) the email confirmation I received said this:

 

"Please know you are eligible for Drinks On Us! Everywhere on the ship. You do not have to wait till the first night. Present your room key to the bartender and it would activate your Drinks On Us! card. "

I am booked on the on us package. And they told me no drinks the first night and also not anywhere else on the ship.  Except the casino  floor.  Im on board right  now. 

Screenshot_20210717-172128_Carnival HUB.jpg

Edited by seaman11
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11 minutes ago, seaman11 said:

I am booked on the on us package. And they told me no drinks the first night and also not anywhere else on the ship.  Except the casino  floor.  Im on board right  now. 

Screenshot_20210717-172128_Carnival HUB.jpg

 

Are you actively playing - in all cases, to get the comped/covered drinks?

 

Tom

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1 minute ago, Tom-n-Cheryl said:

 

Are you actively playing - in all cases, to get the comped/covered drinks?

 

Tom

Some times i got one before playing.  But since none allowed the first night. There is play recorded in the system.  But all i had to go through the server on the floor.  Its very annoying really. Long wait times. 

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Just now, seaman11 said:

Some times i got one before playing.  But since none allowed the first night. There is play recorded in the system.  But all i had to go through the server on the floor.  Its very annoying really. Long wait times. 

 

Yep - free ALWAYS comes at some cost!

 

Have FUN and GOOD LUCK !!

Tom

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2 minutes ago, Tom-n-Cheryl said:

 

Yep - free ALWAYS comes at some cost!

 

Have FUN and GOOD LUCK !!

Tom

This is true however if had this same type of promo on RC and it was much better and you can use it at the casino bar also.  

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3 minutes ago, seaman11 said:

Some times i got one before playing.  But since none allowed the first night. There is play recorded in the system.  But all i had to go through the server on the floor.  Its very annoying really. Long wait times. 

 

I thought that the "Free Drinks While in the Casino" meant actually playing at a machine or table.

So getting rid of the casino bar means you can't walk up to the bar and get a free drink with the "Free Drinks While in the Casino" because it's actually "free drinks while playing at a machine or table while in the casino."

 

The long lines sounds frustrating 😞

 

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2 minutes ago, seaman11 said:

This is true however if had this same type of promo on RC and it was much better and you can use it at the casino bar also.  

 

My first Carnival cruise I got the Bottomless Bubbles package but then got enough points at the casino for free drinks at the casino.

I thought it was great cause the 1-2 alcohol drinks I have a day I would get from the casino.

Until I found out you have to be playing.

And when you are in port the casino is closed.

 

It was not a good deal.

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8 minutes ago, K_e_short said:

 

I thought that the "Free Drinks While in the Casino" meant actually playing at a machine or table.

So getting rid of the casino bar means you can't walk up to the bar and get a free drink with the "Free Drinks While in the Casino" because it's actually "free drinks while playing at a machine or table while in the casino."

 

The long lines sounds frustrating 😞

 

8 minutes ago, K_e_short said:

 

I thought that the "Free Drinks While in the Casino" meant actually playing at a machine or table.

So getting rid of the casino bar means you can't walk up to the bar and get a free drink with the "Free Drinks While in the Casino" because it's actually "free drinks while playing at a machine or table while in the casino."

 

The long lines sounds frustrating 😞

 

Yes there is a casino bar however will not honor the "on us " booking. Which sucks because getting a floor server is very frustrating i had  only 3 drinks all day yesterday 

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56 minutes ago, seaman11 said:

Yes there is a casino bar however will not honor the "on us " booking. Which sucks because getting a floor server is very frustrating i had  only 3 drinks all day yesterday 

 

That is what I am saying. The Drinks on Us at the Casino is when you are playing. You can't just walk up to the bar and order a drink.

I am sure people have had that happen in the past but I found out my first Carnival cruise.

 

That is why I know the drinks on us while playing in the casino isn't a good deal because you have to be playing in the casino, find a bartender, and get them to come back with a drink.

 

 

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18 minutes ago, K_e_short said:

 

That is what I am saying. The Drinks on Us at the Casino is when you are playing. You can't just walk up to the bar and order a drink.

I am sure people have had that happen in the past but I found out my first Carnival cruise.

 

That is why I know the drinks on us while playing in the casino isn't a good deal because you have to be playing in the casino, find a bartender, and get them to come back with a drink.

 

 

But, what if I wait "until just the right time" to spin the wheels on that penny slot? LOL

 

Honestly, I'm not going to try to game the system in such a way, but it's fun doing the mental gymnastics.  🙂

 

Tom

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1 hour ago, Tom-n-Cheryl said:

But, what if I wait "until just the right time" to spin the wheels on that penny slot? LOL

 

Honestly, I'm not going to try to game the system in such a way, but it's fun doing the mental gymnastics.  🙂

 

Tom

 

I may have done that on my NCL cruise when I had free drinks in the casino as well. 🙂

 

I bet the minimum amount and played slow. Shhhh. don't tell.

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RESOLUTION!

 

OK, apparently I booked under code FJ7

* UP TO a suite cabin

* $500 in Freeplay

* Free drinks anywhere

 

So, was previously able to secure a Cloud 9 Balcony Cabin, offering free all time access to the thermal suite.

 

Nothing higher available.....I'm good with that. 

 

Now, I did buy a bubbles package that I no longer need. I asked if it can go to shipboard credit or not, said "No" cancel online and card would be credited. Said it was much faster and easier.

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17 hours ago, seaman11 said:

Yes there is a casino bar however will not honor the "on us " booking. Which sucks because getting a floor server is very frustrating i had  only 3 drinks all day yesterday 

Judging by that, and your photo, you must be PARCHED!  Why is the rum always gone?  😁 🏴‍☠️

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On 7/18/2021 at 10:27 AM, EngIceDave said:

RESOLUTION!

 

OK, apparently I booked under code FJ7

* UP TO a suite cabin

* $500 in Freeplay

* Free drinks anywhere

 

So, was previously able to secure a Cloud 9 Balcony Cabin, offering free all time access to the thermal suite.

 

Nothing higher available.....I'm good with that. 

 

Now, I did buy a bubbles package that I no longer need. I asked if it can go to shipboard credit or not, said "No" cancel online and card would be credited. Said it was much faster and easier.

What exactly is free drinks everywhere? I have it now too.

Beer or pop at any bars onboard? 

MDR beer or pop?

The coffee shops?

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Just now, jperry2011 said:

What exactly is free drinks everywhere? I have it now too.

Beer or pop at any bars onboard? 

MDR beer or pop?

The coffee shops?

Same as the Cheers drink packages....anywhere, anytime

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On 7/17/2021 at 8:09 PM, Tom-n-Cheryl said:

But, what if I wait "until just the right time" to spin the wheels on that penny slot? LOL

 

Honestly, I'm not going to try to game the system in such a way, but it's fun doing the mental gymnastics.  🙂

 

Tom

You just have to be near a machine. They wont check your playing it. I got many drinks after I played 

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