Boarding denied for NOT bringing a CPAP?!

[June Bug]

This issue showed up on a Galveston Cruisers FB page.  It’s very confusing.  It sounds like the woman’s sister registered her with needing distilled water for her CPAP machine on their cruise, but when the woman showed up with no CPAP, (and was allowed to board), they hunted her down on the ship and made her get off?  I’m so confused by this.  Is it possibly because she stated on her health questionnaire that she was bringing one, and didn’t so Carnival thinks she’s a medical risk?  My question is, how did they know she didn’t bring it?  Has anyone heard about this, and what are your thoughts? Kinda strange! I can’t seem to attach the FB video associated with this issue so you can hear the story.  
 

 

Edited July 20, 2021 by June Bug
Misspelling

[firefly333]

I've seen it and mentioned it. There is a health screening questionnaire her sister filled out and said she uses a cpac machine. That's how carnival knew. And yes does sound like she put that so carnival would know she needed distilled water.

 

There was more like she decided she didnt need it and could just share with her sister and they only needed one between them. I can see how carnival thought about this and got worried., yes she already boarded and about 4 pm they went to her cabin and escorted her off the ship. Sad story. His pt was be careful how you fill out the health forms. 

 

If you say I need this  breathing machine and then dont have it .. it can be looked at as a risk. 

 

I put the link to the video on some other post, not sure which one.

Edited July 20, 2021 by firefly333

[June Bug]

I wonder what the delay was that they didn’t  catch this at boarding and actually allowed her on the ship?  😳

[vacruisin]

22 minutes ago, June Bug said:

This issue showed up on a Galveston Cruisers FB page.  It’s very confusing.  It sounds like the woman’s sister registered her with needing distilled water for her CPAP machine on their cruise, but when the woman showed up with no CPAP, (and was allowed to board), they hunted her down on the ship and made her get off?  I’m so confused by this.  Is it possibly because she stated on her health questionnaire that she was bringing one, and didn’t so Carnival thinks she’s a medical risk?  My question is, how did they know she didn’t bring it?  Has anyone heard about this, and what are your thoughts? Kinda strange! I can’t seem to attach the FB video associated with this issue so you can hear the story.  
 

 

Hmmmm....that IS a very interesting question.  I use a CPAP also and my wife orders distilled water to be delivered to the room the first day to use in the machine.  I can't imagine not bringing my CPAP but if I didn't bring it I would not be a happy camper if they kicked me off the ship for forgetting it.   It is NOT a matter of life or death if I don't use my CPAP for a week.

 

I don't remember them asking any questions on the questionnaire before that required me to disclose that I use a CPAP but I guess with COVID out there that must be a new question they are asking.

 

No worries anyway, with my snoring, my wife would NOT let me forget it anyway! lol

Edited July 20, 2021 by vacruisin
typo

[tm_aw_love]

Seems like there is more to this story...

 

[Joe817]

1 minute ago, tm_aw_love said:

Seems like there is more to this story...

 

I totally agree.  Something is just not adding up. 

[crazy4themouse]

My husband and I were talking about this earlier and both also agree that there are some missing pieces to this puzzle. We both use CPAP machines -- me, religiously, him, not so much. He doesn't even bring his on the ship. But as pointed out above, it is not something either of us would curl up and die without... Even if he put on whatever form that he had a CPAP, his doctor could tell him "don't bother hassling with it on a cruise" and neither of us would think twice about it after that. Until we got kicked off the ship, I guess!! 

 

If there is such a question on the form, should I even check yes on it for mine even though I will absolutely bring my machine? I know they must have notes in there that I brought mine last time -- What if I just decided to not bring it this time??

 

This is all SO bizarre...

 

 

 

[June Bug]

7 minutes ago, vacruisin said:

Hmmmm....that IS a very interesting question.  I use a CPAP also and my wife orders distilled water to be delivered to the room the first day to use in the machine.  I can't imagine not bringing my CPAP but if I didn't bring it I would not be a happy camper if they kicked me off the ship for forgetting it.   It is NOT a matter of life or death if I don't use my CPAP for a week.

 

I don't remember them asking any questions on the questionnaire before that required me to disclose that I use a CPAP but I guess with COVID out there that must be a new question they are asking.

 

No worries anyway, with my snoring, my wife would NOT let me forget it anyway! lol

My husband uses a CPAP.  I’d probably cover his head with a pillow if he forgot his. 😂. Maybe hers was actually with the oxygen component and when she found out no oxygen was allowed, she decided against bringing it.  I don’t know.  I just think it’s odd they let her board the ship and then tracked her down.  Again my question is how did they know she didn’t bring it?  Maybe she told them at boarding check in?  Maybe it’s asked on the health questionnaire they send 3 days prior to boarding.  I’m not sure.  We leave on the 31st on Vista.  I’m making darn sure my husband has his.  I’m not leaving the ship. 😂

[Babr]

7 minutes ago, June Bug said:

My husband uses a CPAP.  I’d probably cover his head with a pillow if he forgot his. 😂. Maybe hers was actually with the oxygen component and when she found out no oxygen was allowed, she decided against bringing it.  I don’t know.  I just think it’s odd they let her board the ship and then tracked her down.  Again my question is how did they know she didn’t bring it?  Maybe she told them at boarding check in?  Maybe it’s asked on the health questionnaire they send 3 days prior to boarding.  I’m not sure.  We leave on the 31st on Vista.  I’m making darn sure my husband has his.  I’m not leaving the ship. 😂

I was wondering if the missing element of the story had something to do with oxygen generator vs. CPAP.  I don’t know of any rules against CPAP, but oxygen-dependent cruisers, including those using oxygen generators, are not allowed to cruise at this time.

Edited July 20, 2021 by Babr

[vacruisin]

1 minute ago, Babr said:

I was wondering if the missing element of the story had something to do with oxygen generator vs. CPAP.  I don’t know of any rules against CPAP, but oxygen-dependent cruisers, including oxygen generators, are not allowed to cruise at this time.

That must be it.  A standard CPAP does not require any type of oxygen; just distilled water.  

[EngIceDave]

MY SIL is at my house right now, she was a Carnival check in person at Port Canaveral before Covid 

 

She says in instances on a CPAP machine or other medical issue disclosed in advance requiring special needs (like a machine or fridge) her screen would light up red with "MEDICAL ISSUE" and they had to go see a supervisor.

 

They it is all reviewed and the need confirmed as well as the equipment size and elec current approvals and such

 

She believes they slid past the supervisor

[June Bug]

1 minute ago, Babr said:

I was wondering if the missing element of the story had something to do with oxygen generator vs. CPAP.  I don’t know of any rules against CPAP, but oxygen-dependent cruisers, including those using oxygen generators, are not allowed to cruise at this time.

Right.  There are cpap machines with an oxygen component.  

 

29 minutes ago, EngIceDave said:

MY SIL is at my house right now, she was a Carnival check in person at Port Canaveral before Covid 

 

She says in instances on a CPAP machine or other medical issue disclosed in advance requiring special needs (like a machine or fridge) her screen would light up red with "MEDICAL ISSUE" and they had to go see a supervisor.

 

They it is all reviewed and the need confirmed as well as the equipment size and elec current approvals and such

 

She believes they slid past the supervisor

We’ve cruised numerous times with a CPAP for my husband, and never once been questioned about bringing it on board.  Crazy they are alerted, as we’ve never had to even tell them we were bringing one, and we brought our own extension cord! 

[June Bug]

33 minutes ago, vacruisin said:

That must be it.  A standard CPAP does not require any type of oxygen; just distilled water.  

She could have had a bipap machine that required oxygen and decided not to bring it because of the Covid restrictions.  I just wish we had the full story and not 3rd hand. 😂

[asalligo]

Wait, I agree there has to be more to this. My CPAP is not a requirement and I often would decide not to take it on short trips and just use breathe right strips. There has to be more to this story, I would certainly not expect to get booted for leaving it at home. Then I would be doubly pissed if they told me long after I could have driven the hour home and retrieved it.  

[WhaleTailFlCruiser]

Carnival felt she was a health risk and she should have just brought her Cpap Machine with her. Why even put something down like that onto the questionnaire and then decide, ya know what? I am not gonna show up to the port with something in which I need at night.

[Albums in the Attic]

But how did Carnival find out she did not have it on board?  That's puzzling.  I am reasonably certain Carnival doesn't go door to door, inspecting CPAPs.  We've brought one on board for years and no one has ever asked to see it.  In fact, it stays in a suitcase until bedtime.  Must be more to the story.

[asalligo]

Heald addressed this on his page this week. Must have been a CPAP machine that uses oxygen. Maybe best to just keep your CPAP machine details to yourself for a while. 

 

John Heald

 

This is fine, you can absolutely bring a regular CPAP machine. We’re just not allowing any oxygen. Thank you so much and if I can do anything else to help you please let me know

[June Bug]

19 minutes ago, Albums in the Attic said:

But how did Carnival find out she did not have it on board?  That's puzzling.  I am reasonably certain Carnival doesn't go door to door, inspecting CPAPs.  We've brought one on board for years and no one has ever asked to see it.  In fact, it stays in a suitcase until bedtime.  Must be more to the story.

That’s where I’m confused, as well…unless they asked at check in, if she had one with her (since her sister seemed to have requested water for it), and she said she decided not to bring it.  Then maybe she slipped through boarding and they decided she’s at risk for an apnea event and they don’t want to assume liability for it.  But who knows?  It’s a very hard story to follow. 

[florida eagle]

18 minutes ago, June Bug said:

That’s where I’m confused, as well…unless they asked at check in, if she had one with her (since her sister seemed to have requested water for it), and she said she decided not to bring it.  Then maybe she slipped through boarding and they decided she’s at risk for an apnea event and they don’t want to assume liability for it.  But who knows?  It’s a very hard story to follow. 

An important subject. Does the use of these devices give the passenger a claim or request to use a Disability Cabin?

[bigrednole]

This is interesting. What happens with people with other issues like diabetes? We requested a sharps container. My wife does not take shots anymore, but has an automatic pump. She may only need to use the container 2-3 times on the cruise. 

[BlerkOne]

There is always more than one side to a story. Not even knowing Carnival's side, I believe Carnival.

[BlerkOne]

As a follow up, I don't believe a lot of what I read on the Internet, much less hearsay cross posted from another site.

[Babr]

4 hours ago, florida eagle said:

An important subject. Does the use of these devices give the passenger a claim or request to use a Disability Cabin?

No. Accessible cabins are for people with physical disabilities which call for things like wider doors to accommodate a wheelchair or a roll-in shower.

[Babr]

3 hours ago, bigrednole said:

This is interesting. What happens with people with other issues like diabetes? We requested a sharps container. My wife does not take shots anymore, but has an automatic pump. She may only need to use the container 2-3 times on the cruise. 

The limitations now apply to people who require dialysis or oxygen or oxygen generators. These guests are not allowed to sail because of the nature of their treatment and supplies. 

[bigrednole]

7 hours ago, Babr said:

The limitations now apply to people who require dialysis or oxygen or oxygen generators. These guests are not allowed to sail because of the nature of their treatment and supplies. 

I know that, but a CPAP is neither. If there is not more to the story, then being removed once onboard because you don't have a CPAP is concerning.