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Victory Cruise Lines - won't let me change dates

adstz

By adstz,
in Other Cruise Lines

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adstz

adstz

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We are booked for August 2022, Vancouver to Sitka. I asked my travel agent to find out how to change our dates to 2023. We are doing 2 other cruises in 2022 and wanted to spread out the third one. 

Victory replied that it would cost us $250 each and we would lose our payment for insurance.

Really great customer service. I don't want a refund, just want to change dates. We are over a year from sail date. There is no reason that they shouldn't honor this request with no fees.

Not a happy customer right now.

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