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7/31 Mardi Gras - Can you access your cruise manager?


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My booking is gone from my account on the Carnival website. When I try to add the booking, it says "This booking number and last name combination could not be found". It did this for both staterooms that I have for this weekend. Anyone else having the same issue?

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The website has been doing this intermittently for the past several weeks.  It's extremely frustrating when you are trying to print out documents etc.  Fortunately, the information is generally restored within a few hours when this happens

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Where on the website can you find whether or not your shareholders and military credits have been added?  I was on the phone twice today to ask for an hour each time and never did get connected.

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26 minutes ago, Bxmt54 said:

Where on the website can you find whether or not your shareholders and military credits have been added?  I was on the phone twice today to ask for an hour each time and never did get connected.

Under the "Booking and Order Details" tab, there should be a button called "View/Print Documents". Check "Print General Information" before clicking "View/Print Docs" button. It will be on the invoice and look something like this:

 

image.png.feaebe224072974666f27cd337ca9a5f.png

 

Also, Carnival offers military credits? How do I get this? Every time I make a booking, their military discount is barely $15 cheaper than the early saver rate. I always end up choosing the casino rate instead.

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1 hour ago, CruisingFromLA said:

Under the "Booking and Order Details" tab, there should be a button called "View/Print Documents". Check "Print General Information" before clicking "View/Print Docs" button. It will be on the invoice and look something like this:

 

image.png.feaebe224072974666f27cd337ca9a5f.png

 

Also, Carnival offers military credits? How do I get this? Every time I make a booking, their military discount is barely $15 cheaper than the early saver rate. I always end up choosing the casino rate instead.

Lovely amount of OBC. Ive already put my $600 on my Celebration cruise because I got $200 with my booking and that $800 total does look nice  

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4 hours ago, CruisingFromLA said:

Under the "Booking and Order Details" tab, there should be a button called "View/Print Documents". Check "Print General Information" before clicking "View/Print Docs" button. It will be on the invoice and look something like this:

 

image.png.feaebe224072974666f27cd337ca9a5f.png

 

Also, Carnival offers military credits? How do I get this? Every time I make a booking, their military discount is barely $15 cheaper than the early saver rate. I always end up choosing the casino rate instead.

I know Princess offers military onboard credit, but didn't know about Carnival.  They used to have amazing military pricing, but not so much now.  Details please.

  

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5 hours ago, CruisingFromLA said:

Under the "Booking and Order Details" tab, there should be a button called "View/Print Documents". Check "Print General Information" before clicking "View/Print Docs" button. It will be on the invoice and look something like this:

 

image.png.feaebe224072974666f27cd337ca9a5f.png

 

Also, Carnival offers military credits? How do I get this? Every time I make a booking, their military discount is barely $15 cheaper than the early saver rate. I always end up choosing the casino rate instead.

Thank you…there is one credit showing up.  Not sure which one it is but hopefully by Saturday they will both be shown.

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