Missed discount from casino

[mtm103]

Hello.. my husband was approached in the casino by the casino manager to say he gambled enough to get 30% off a future cruise. He filled in a form and was told to come back last night. He did, but casino manager was not there.. we have not heard anything since. Is the 30% discount lost? Thank you

[JAGR]

4 hours ago, mtm103 said:

Hello.. my husband was approached in the casino by the casino manager to say he gambled enough to get 30% off a future cruise. He filled in a form and was told to come back last night. He did, but casino manager was not there.. we have not heard anything since. Is the 30% discount lost? Thank you

We got our letters put on our beds the last night on board. 

[psmarkle]

Same here, they put the envelopes on our beds.

[AngryBirdah]

My wife and I both got the 30% off certificates on our last cruise (me on the bed, her in the casino around midnight on the last night of the cruise!).

 

Any tips and tricks to using them?

[JAGR]

9 hours ago, AngryBirdah said:

My wife and I both got the 30% off certificates on our last cruise (me on the bed, her in the casino around midnight on the last night of the cruise!).

 

Any tips and tricks to using them?

Found that the email on the certificate was wrong and bounced back.  What I did was go through a mock booking of what I wanted (one-week YC1, with what was then a 5% VC discount), manually calculated the additional 30% off, and then called the reservation line.  I was lucky, and got someone who normally does the casino discounts, so she walked me through it and I go the booking I wanted.  If you go that route, you may have to ask to be transferred to someone who can handle the paperwork, but it will be worth it.  Just keep in mind it's not a full 30% off.  It works out close to it, but it is 30% off of the already 5% discounted rate, and does not include a small fee that is listed as a charge beyond port fees and taxes.  Still, it was close to a 26% discount.

[Shippy]

On 5/11/2022 at 9:42 PM, AngryBirdah said:

My wife and I both got the 30% off certificates on our last cruise (me on the bed, her in the casino around midnight on the last night of the cruise!).

 

Any tips and tricks to using them?

Their casino club is the BEST ! First off, you can use any agent for your booking & then call them & they apply the discount. Love that because my internet agent always throws in things like prepaid gratuities, OBC, etc.

Because of that we were able to book a YC3. The absolute best. While on that cruise, we got another coupon. While onboard , I searched for another YC3 available about a year later. It was 2 weeks past the expiration date of the coupon but they allowed it anyway....there are only 2 YC3 on each ship so hard to find availability.

THEN....COVID. That trip cancelled. Rebooked for the following year. Found out a month before the cruise I needed a knee replacement & had to cancel. We did not get insurance BUT they were kind enough to let us push it 1 year forward again which will be this September.

Amazing to me because the coupon was so expired & my agent also pushed forward their perks.

Even more amazing is that I have heard that that coupon can no longer be applied to the YC3 category

  Getting the other knee replace next week ! I do hope nothing else goes wrong as I am so looking forward to this trip. Although we will still go Yacht Club. If we miss this one I know we will never be able to afford the YC3 without that 30 % discount..

 

[blueskadoo]

I really wish I understood their casino program. My husband earned a certificate for a "free cruise" but the casino host told us its only good for an interior bella, and well...we like the Yacht Club a whole lot, so we were advised that we could only get 30% off. Now, I'm not thumbing my nose at that...but it seems like there'd be some kind of in-between those two. The casino host and manager looked at us like we were crazy when we said no to the interior bella coupon so it's like...did we do something wrong??

 

Also, has anybody ever called and gotten some kind of players discount without the coupon just for being a gambler/based off past play? We're used to the big 3 traditional US lines that cater to gamblers so this is a steep learning curve. 

[Shippy]

On 5/14/2022 at 6:48 AM, blueskadoo said:

I really wish I understood their casino program. My husband earned a certificate for a "free cruise" but the casino host told us its only good for an interior bella, and well...we like the Yacht Club a whole lot, so we were advised that we could only get 30% off. Now, I'm not thumbing my nose at that...but it seems like there'd be some kind of in-between those two. The casino host and manager looked at us like we were crazy when we said no to the interior bella coupon so it's like...did we do something wrong??

 

Also, has anybody ever called and gotten some kind of players discount without the coupon just for being a gambler/based off past play? We're used to the big 3 traditional US lines that cater to gamblers so this is a steep learning curve. 

   2 issues.... you did the right thing turning down the "free" cruise certificate. When I got my 30% discount certificate, they said my husband did a bit more & gave him the "free" cruise certificate.

The intimated it was a better deal which of course it is not.

  When you get the 30% off coupon it is usually just a few days into the cruise. They tell you to come back to the cashier window on the last night of the cruise. Some people do not do this because they feel they already have the certificate but they then give you a voucher good for cash on your next cruise based on your play for the entire cruise. If you do not show up...no voucher. You must not lose it , it will not be replaced. Mine is for $350. which I will bring to the cashier cage on my next cruise. My husband was told he would not get a cash voucher because it got a "free" cruise.

You can now see where the real ripoff is in with that free cruise unless you love inside cabins.

       2nd issue...I understand about the other cruise lines. If I want to go on Royal Caribbean, I just call the casino number & ask about a particular cruise & what kind of discount they can give me.

  The trade off is I MUST book through the casino which usually gives a discount but no perks. MSC lets you book through any agent & then applies the discount to your booking number. That allows you to get unlimited perks from your travel agent.

[travelwide]

Approximately how much does one need to gamble on the  machines/tables to get a 30% discount coupon?

[Shippy]

17 hours ago, travelwide said:

Approximately how much does one need to gamble on the  machines/tables to get a 30% discount coupon?

    I play penny slots...of course you know that does not mean A penny    :O)

I average about $2. per bet.

It is not about how much you gamble but how much goes through the machine. ALWAYS put your key card in to get tracked.

So....if I put in $20. & do not hit anything & walk away, I probably do not get any points.

If I put in $20. & keep getting little hits like $2., $5., $1, etc & play for an hour on that $20, I get lots of points because I have put a lot through the machine.

If I put in $20. & hit $1,000 on my first $2. bet & then walk away.....good for me but in less I keep playing, I will not have any points because I only put $2. through he machine.

  You usually get the coupon by the 4th day on a 7 day cruise. It is really good PR because with a 1 year expiration date, I am sure a lot of those coupons go unused.

  I have heard it is a lot harder to qualify if you are a table player but not really sure how that works.

[Paphillyguy]

Also, don't forget about the happy hour double point special.  If you are going to only play a little play during that time and get more points.  

[justroll]

On 5/16/2022 at 2:04 AM, Shippy said:

   2 issues.... you did the right thing turning down the "free" cruise certificate. When I got my 30% discount certificate, they said my husband did a bit more & gave him the "free" cruise certificate.

The intimated it was a better deal which of course it is not.

  When you get the 30% off coupon it is usually just a few days into the cruise. They tell you to come back to the cashier window on the last night of the cruise. Some people do not do this because they feel they already have the certificate but they then give you a voucher good for cash on your next cruise based on your play for the entire cruise. If you do not show up...no voucher. You must not lose it , it will not be replaced. Mine is for $350. which I will bring to the cashier cage on my next cruise. My husband was told he would not get a cash voucher because it got a "free" cruise.

You can now see where the real ripoff is in with that free cruise unless you love inside cabins.

       2nd issue...I understand about the other cruise lines. If I want to go on Royal Caribbean, I just call the casino number & ask about a particular cruise & what kind of discount they can give me.

  The trade off is I MUST book through the casino which usually gives a discount but no perks. MSC lets you book through any agent & then applies the discount to your booking number. That allows you to get unlimited perks from your travel agent.

In fact you are not getting the full idea behind that concept.

 

You can upgrade from a interior to any other category (upto YC3) each upgrade step (was in my case 750EUR for 2 people).

 

Up to you ofcourse to do the calculations..  

eg.

 

1 week cruise in YC1 Med July for 2 people (BCN depature)  = 4798 EUR TOTAL DUE

 

30% discount is = 1439 EUR discount -> 3359 EUR TOTAL DUE

 

Free Interiour -> Ocean -> B1 -> B3  -> YC1  = 4*750 EUR = 3000 EUR  TOTAL DUE

 

So in fact the total FREE interior + upgrades is 359 EUR cheaper compared to the 30% discount.

 

As far as I remember 30% voucher is assigned at 1250 points, free interior at 10000 points.

 

Hope this helps 🙂