Happy New Cruiser Posted July 31, 2022 #1 Share Posted July 31, 2022 I signed into the app and selected the current Oasis itinerary so I could see what activities to expect on my sailing next week. There is no mention of Aqua80 or Cats (not that I’m planning to go) in the app. I’m pretty sure they didn’t cancel them both for an entire sailing. There are so many other activities and shows listed but, how is one to know when the main shows are if they don’t appear in the app and they don’t give you a daily Cruise Compass? 1 Link to comment Share on other sites More sharing options...
Biker19 Posted July 31, 2022 #2 Share Posted July 31, 2022 2 minutes ago, Happy New Cruiser said: There are so many other activities and shows listed but, how is one to know when the main shows are if they don’t appear in the app and they don’t give you a daily Cruise Compass? The app may be a bit more complete on board - also, don't trust all the talk of folks not getting a Compass. 7 1 Link to comment Share on other sites More sharing options...
Jimbo Posted July 31, 2022 #3 Share Posted July 31, 2022 How far out is your cruise? Link to comment Share on other sites More sharing options...
Rare OCSC Mike Posted July 31, 2022 #4 Share Posted July 31, 2022 4 minutes ago, Biker19 said: The app may be a bit more complete on board - also, don't trust all the talk of folks not getting a Compass. This. On my recent B2B, the app for my 2nd leg wasn't even fully updated until TAD. As for the compass, just ask your cabin attendant to give you one each night if he/she doesn't automatically. On Harmony 5/29, they appeared as they always have. On Indy, I had to ask and it was delivered nightly after that. 1 Link to comment Share on other sites More sharing options...
cruiseguy1016 Posted July 31, 2022 #5 Share Posted July 31, 2022 7 minutes ago, Biker19 said: The app may be a bit more complete on board - also, don't trust all the talk of folks not getting a Compass. I wonder if Royal is hearing enough complaints that they are rethinking eliminating the Compass. 1 Link to comment Share on other sites More sharing options...
soremekun Posted July 31, 2022 #6 Share Posted July 31, 2022 13 minutes ago, Happy New Cruiser said: There is no mention of Aqua80 or Cats (not that I’m planning to go) in the app. Looks like you have the latest app update. I love this improvement! 4 11 Link to comment Share on other sites More sharing options...
Happy New Cruiser Posted July 31, 2022 Author #7 Share Posted July 31, 2022 9 minutes ago, Jimbo said: How far out is your cruise? I sail next week so I thought this week would give me a good idea of what to expect. I am glad to hear the schedule is more complete on board. I just assumed I was seeing the same thing that those on board were seeing. I actually am somewhat in support of having it all be digital just to conserve all the paper. I just don’t understand why they don’t take the suggestion of many on these boards and make a PDF version of the Cruise Compass. Then everything will be included in one place and it can still be digital. 4 Link to comment Share on other sites More sharing options...
Rare Bound4Bermuda Posted July 31, 2022 #8 Share Posted July 31, 2022 I just got off of Oasis last week. The shows that you have to reserve will not appear until you’re onboard and connected to the ship’s wifi. You do not need to pay for the wifi—it will be free to use with the app. This is as designed so no one can reserve anything until they’re onboard. But, trust me, they’ll be there as soon as you connect on board. 7 1 Link to comment Share on other sites More sharing options...
Happy New Cruiser Posted July 31, 2022 Author #9 Share Posted July 31, 2022 Thank you all for the clarification Link to comment Share on other sites More sharing options...
nelblu Posted July 31, 2022 #10 Share Posted July 31, 2022 13 minutes ago, cruiseguy1016 said: I wonder if Royal is hearing enough complaints that they are rethinking eliminating the Compass. Available for those 65 and over every night on the Easter Anthem sail. However, my son who had a cabin next to mine was not getting them. I'm assuming that Royal thinks that seniors are not tech savvy.😀 5 Link to comment Share on other sites More sharing options...
nelblu Posted July 31, 2022 #11 Share Posted July 31, 2022 Not sure if I had a senior moment, but when i checked in on the APP it did not request passport data. I only noticed the omission as I used my laptop to check on the status of my C shot upload and noticed the omission. Still waiting for the approval of my vaccine data. 1 Link to comment Share on other sites More sharing options...
Diver2014 Posted July 31, 2022 #12 Share Posted July 31, 2022 There was a small card on the desk in our cabin the first day asking if we wanted to receive the Cruise Compass. I wrote "YES" on it and our room steward put one on our bed each evening. 5 1 Link to comment Share on other sites More sharing options...
firefly333 Posted July 31, 2022 #13 Share Posted July 31, 2022 29 minutes ago, nelblu said: Available for those 65 and over every night on the Easter Anthem sail. However, my son who had a cabin next to mine was not getting them. I'm assuming that Royal thinks that seniors are not tech savvy.😀 I honestly dont want the paper compass. I use the online version in the app. Is the reason they keep giving it to me even though I ask them not to because I'm over 65? I've wondered. I just throw it away. Everything I want to see is in the app. Ive cruised enough I got the app down pat. .. I'll try again next time to get them to stop, but havent had much luck. I assume they do it for a extra tip and think I want the extra service. 2 Link to comment Share on other sites More sharing options...
jerseyjjs Posted July 31, 2022 #14 Share Posted July 31, 2022 They do this to minimize the use of paper and help the environment, but they'll still leave 3-5 pieces of paper with spa specials, jewelry sales, art auctions, where to shop in port, etc on a daily basis. 4 11 Link to comment Share on other sites More sharing options...
ONECRUISER Posted July 31, 2022 #15 Share Posted July 31, 2022 49 minutes ago, nelblu said: Available for those 65 and over every night on the Easter Anthem sail. However, my son who had a cabin next to mine was not getting them. I'm assuming that Royal thinks that seniors are not tech savvy.😀 Not quite there but funny thing is I got them on my April/May Cruises but my Daughter and Grand Daughter Cabin did not... Link to comment Share on other sites More sharing options...
Rare twangster Posted July 31, 2022 #16 Share Posted July 31, 2022 Last two cruises I received a separate survey specifically about the app. If you spend a lot of time you can often find some of the information in the app, like LA hours, but you have to dig for it. I suggested they put the PDF of the cruise compass in the app itself with the ability to pinch and zoom so you can read everything. If the actual cruise compass was available in the app that would work for me and I'd be happy eliminating the paper version. Suggested the same for menus - actual menu images instead of the text only versions of the menu. There is something about looking at an actual menu compared to the text only menu currently in the app. Otherwise the app is a massive technology fail. 11 1 Link to comment Share on other sites More sharing options...
ktbr11crs Posted July 31, 2022 #17 Share Posted July 31, 2022 1 hour ago, Diver2014 said: There was a small card on the desk in our cabin the first day asking if we wanted to receive the Cruise Compass. I wrote "YES" on it and our room steward put one on our bed each evening. I really like the idea of a small card to indicate that you want the compass. It would be great if there were a few other common requests listed and space to add anything else. We typically want one extra pillow and may need a few more hangers; with the room stewards being very busy on turnaround day this would be easier than trying to track them down or leave a message. I know we can just leave a note, but it feels like it would be easier for everyone to have a common method. 2 Link to comment Share on other sites More sharing options...
watcher_62 Posted July 31, 2022 #18 Share Posted July 31, 2022 We had to ask for paper on our last three in May. Our steward said they were advised only to deliver when requested as they were trying to reduce paper - that earlier comment by soremekun made me lol. We regularly refer to the app as the "Royal crApp" as it's terrible... Link to comment Share on other sites More sharing options...
Ken at the beach Posted July 31, 2022 #19 Share Posted July 31, 2022 It all depends on ship and cabin steward. I've had compasses delivered on all 4 sailings since February. Indy, Symphony and Ovation Link to comment Share on other sites More sharing options...
not-enough-cruising Posted July 31, 2022 #20 Share Posted July 31, 2022 (edited) 2 hours ago, cruiseguy1016 said: I wonder if Royal is hearing enough complaints that they are rethinking eliminating the Compass. 5 cruises since November (latest last week), we received daily Compass in our room every evening every week EXCEPT Allure in March, and even then they were available on the racks at GS. I have grown fond of many of the aspects of the APP onboard the more I have used it. I especially like the reminders that you can set for the things you may like to attend throughout the day. Edited July 31, 2022 by not-enough-cruising 1 Link to comment Share on other sites More sharing options...
shipgeeks Posted July 31, 2022 #21 Share Posted July 31, 2022 We've had the Compass, and paper menus, given to us automatically on both our cruises this year. Cruise Compass has been available in a rack near Guest Services each day, as well. And I found it interesting that we did not receive any spa/excursion/art paper at all. Yay! Link to comment Share on other sites More sharing options...
Rare Tree_skier Posted July 31, 2022 #22 Share Posted July 31, 2022 2 hours ago, Biker19 said: The app may be a bit more complete on board - also, don't trust all the talk of folks not getting a Compass. 2 hours ago, Happy New Cruiser said: I signed into the app and selected the current Oasis itinerary so I could see what activities to expect on my sailing next week. There is no mention of Aqua80 or Cats (not that I’m planning to go) in the app. I’m pretty sure they didn’t cancel them both for an entire sailing. There are so many other activities and shows listed but, how is one to know when the main shows are if they don’t appear in the app and they don’t give you a daily Cruise Compass? What biker said is right. Somethings only showed up once I was connected to the ships network. Link to comment Share on other sites More sharing options...
Rare Tree_skier Posted July 31, 2022 #23 Share Posted July 31, 2022 1 hour ago, ONECRUISER said: Not quite there but funny thing is I got them on my April/May Cruises but my Daughter and Grand Daughter Cabin did not... Apparently your cabin steward thought you were really really old 🙂 1 Link to comment Share on other sites More sharing options...
Rare Tree_skier Posted July 31, 2022 #24 Share Posted July 31, 2022 29 minutes ago, not-enough-cruising said: 5 cruises since November (latest last week), we received daily Compass in our room every evening every week EXCEPT Allure in March, and even then they were available on the racks at GS. I have grown fond of many of the aspects of the APP onboard the more I have used it. I especially like the reminders that you can set for the things you may like to attend throughout the day. I think the reminders is the best feature. I used it every day onboard. 1 Link to comment Share on other sites More sharing options...
ONECRUISER Posted July 31, 2022 #25 Share Posted July 31, 2022 7 minutes ago, Tree_skier said: Apparently your cabin steward thought you were really really old 🙂 ☠️ Ha! Feel it on some days! Link to comment Share on other sites More sharing options...
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