Rare Georgia_Peaches Posted November 28, 2022 #26 Share Posted November 28, 2022 11 minutes ago, Luvtoeat said: It''s not that the addl charge for Aqua is that much especially when only paying taxes/fees but if some people actually did only pay $10.00 to upgrade from veranda to Aqua, that amount should be available to all. My guess is the $10 price difference from concierge to aqua is to cover the spa and Blu and like you indicated, well worth the $20. Link to comment Share on other sites More sharing options...
Rare crusinthrough Posted November 28, 2022 #27 Share Posted November 28, 2022 On 11/26/2022 at 5:38 PM, SFCAcruiser said: We were charged $10 pp/day when we booked a couple of months ago into Aqua class. But it is irrelevant what we paid, since BCC sets the price to whatever they want it to be. It might be worth your time to call again and you may get a different agent. Or wait until closer to sail date to try again. Could your Blue Chip level determine whether it’s $10 or $20 dollars? Link to comment Share on other sites More sharing options...
Luvtoeat Posted November 28, 2022 Author #28 Share Posted November 28, 2022 26 minutes ago, crusinthrough said: Could your Blue Chip level determine whether it’s $10 or $20 dollars? Think I will call bcc and see if they actually can give a reason why possibly different charges. Link to comment Share on other sites More sharing options...
Rare Fly and Sail Posted November 28, 2022 #29 Share Posted November 28, 2022 39 minutes ago, crusinthrough said: Could your Blue Chip level determine whether it’s $10 or $20 dollars? It's $10 per pax on double occupancy or $20 for single occupancy. Link to comment Share on other sites More sharing options...
Luvtoeat Posted November 28, 2022 Author #30 Share Posted November 28, 2022 1 hour ago, Fly and Sail said: It's $10 per pax on double occupancy or $20 for single occupancy. We are double occupancy and were charged $20 pp per day. Link to comment Share on other sites More sharing options...
Rare Fly and Sail Posted November 28, 2022 #31 Share Posted November 28, 2022 1 hour ago, Luvtoeat said: We are double occupancy and were charged $20 pp per day. Extremely odd. I just checked my last five bookings and I was ONYX / AMETHYST at the point of these bookings. Always been $20 per cabin/day. Link to comment Share on other sites More sharing options...
Luvtoeat Posted November 28, 2022 Author #32 Share Posted November 28, 2022 8 minutes ago, Fly and Sail said: Extremely odd. I just checked my last five bookings and I was ONYX / AMETHYST at the point of these bookings. Always been $20 per cabin/day. My wife is shown as ONYX and I am shown as PEARL. But the email offer is in her name. Link to comment Share on other sites More sharing options...
Rare Fly and Sail Posted November 28, 2022 #33 Share Posted November 28, 2022 44 minutes ago, Luvtoeat said: My wife is shown as ONYX and I am shown as PEARL. But the email offer is in her name. At this point I think we can all agree that the tier is totally irrelevant. BCC sends offers to people who can't even remember gambling. 😂 Link to comment Share on other sites More sharing options...
Luvtoeat Posted November 28, 2022 Author #34 Share Posted November 28, 2022 7 minutes ago, Fly and Sail said: At this point I think we can all agree that the tier is totally irrelevant. BCC sends offers to people who can't even remember gambling. 😂 Just to be clear in my mind, you did an upgrade from a regular veranda to Aqua, not from a concierge to Aqua. I was going to call BCC earlier today but did not have a chance. I will call first thing tomorrow and see if I can get any sort of answer as to how they decide on upgrade amount. Who knows, maybe I can get them to adjust the amount I was charged. Link to comment Share on other sites More sharing options...
tango9 Posted November 28, 2022 #35 Share Posted November 28, 2022 I booked a Blue Chip club free offer on a Mexican Riviera sailing and was told that I could not upgrade to anything else. Should I call Blue Chipagain Link to comment Share on other sites More sharing options...
def0715 Posted November 28, 2022 #36 Share Posted November 28, 2022 Probably a stupid question, but my sailing indicates no Aqua class availability left. Does BCC hold any cabins back? Link to comment Share on other sites More sharing options...
Rare NutsAboutGolf Posted November 29, 2022 #37 Share Posted November 29, 2022 1 hour ago, def0715 said: Probably a stupid question, but my sailing indicates no Aqua class availability left. Does BCC hold any cabins back? Call them, hold times should be short Link to comment Share on other sites More sharing options...
def0715 Posted November 29, 2022 #38 Share Posted November 29, 2022 I had an unlucky run last week and was on hold a very, very long time - twice. Got through quickly to new bookings number (option 1) and was transferred. And waited, and waited, and gave up. Maybe I’ll try again this week. I have an existing booking and was asking about the upgrade. Thanks. Link to comment Share on other sites More sharing options...
Rare NutsAboutGolf Posted November 29, 2022 #39 Share Posted November 29, 2022 3 hours ago, Fly and Sail said: At this point I think we can all agree that the tier is totally irrelevant. BCC sends offers to people who can't even remember gambling. 😂 Baffling...Now we're trying to determine if these same people are also receiving AQ upgrade offers or if only those who actually gambled received them Link to comment Share on other sites More sharing options...
cruiserchuck Posted November 29, 2022 #40 Share Posted November 29, 2022 (edited) My wife and I are both Pearl level , and gamble very little on Celebrity. In July, we booked two free veranda cruises, and were able to upgrade to Aqua for $10 per person per night on both cruises. However, in late August, we had to change dates on one of the cruises we booked, and were charged $20 per person per night for the new cruise. When I told them we were only charged $10 per person previously, the rep told me that he had made a mistake by allowing upgrades at the lower cost, and $20 per person per night was the correct amount. Edited November 29, 2022 by cruiserchuck 1 Link to comment Share on other sites More sharing options...
Rare Fly and Sail Posted November 29, 2022 #41 Share Posted November 29, 2022 4 hours ago, cruiserchuck said: My wife and I are both Pearl level , and gamble very little on Celebrity. In July, we booked two free veranda cruises, and were able to upgrade to Aqua for $10 per person per night on both cruises. However, in late August, we had to change dates on one of the cruises we booked, and were charged $20 per person per night for the new cruise. When I told them we were only charged $10 per person previously, the rep told me that he had made a mistake by allowing upgrades at the lower cost, and $20 per person per night was the correct amount. Sounds to me like they're pulling these numbers out of their rear. The prices should be given by the computer so how can any agent "make a mistake"? What's funny is that one day I received some odd $140 FCC from a cruise on Millennium via email that I took and where there was no impact of anything. I decided to apply that FCC to a Blue chip reservation and voila, it took off all the upgrade costs I incurred for the AQ Upgrade. 😬 Link to comment Share on other sites More sharing options...
tango9 Posted November 30, 2022 #42 Share Posted November 30, 2022 Wow! After holding for two and one half hours for someone to speak to me on the Blue Chip line, I was told that the cost to upgrade from veranda to aqua class on the Blue Chip promo cruise would be over $2000. I declined. I don't know why others were offered upgrade for 10-20 $ per day to Aqua class. I have always played in Celebrity's casinos, so being a non player would not be an answer, There are also many Aqua class cabins available on my sailing Link to comment Share on other sites More sharing options...
Luvtoeat Posted November 30, 2022 Author #43 Share Posted November 30, 2022 3 hours ago, tango9 said: Wow! After holding for two and one half hours for someone to speak to me on the Blue Chip line, I was told that the cost to upgrade from veranda to aqua class on the Blue Chip promo cruise would be over $2000. I declined. I don't know why others were offered upgrade for 10-20 $ per day to Aqua class. I have always played in Celebrity's casinos, so being a non player would not be an answer, There are also many Aqua class cabins available on my sailing I tried calling twice today and gave up after about an hour each time. Will try again in the morning, how far behind can they be at that hour when they start taking calls. I still want them to clarify if it's 10 or 20 pp per day to upgrade to Aqua. Link to comment Share on other sites More sharing options...
LMHSRN Posted November 30, 2022 #44 Share Posted November 30, 2022 On 11/28/2022 at 12:46 PM, Luvtoeat said: Think I will call bcc and see if they actually can give a reason why possibly different charges. I have never understood folks that look a gift horse in the mouth. Your getting a free stateroom and you are arguing over an additional cost to upgrade from your FREE cabin? Really? 3 Link to comment Share on other sites More sharing options...
tango9 Posted November 30, 2022 #45 Share Posted November 30, 2022 I am not looking a gift horse in the mouth ( being ungrateful or critical of a gift) . Nor do I think most of the posters here are ungrateful. Just trying to understand the system for allowed upgrades. Why is one asked to pay $20 per day and another is asked to pay $285 per day to upgrade from veranda to Aqua. I am grateful for this opportunity and will enjoy Link to comment Share on other sites More sharing options...
Rare NutsAboutGolf Posted November 30, 2022 #46 Share Posted November 30, 2022 3 hours ago, LMHSRN said: I have never understood folks that look a gift horse in the mouth. Your getting a free stateroom and you are arguing over an additional cost to upgrade from your FREE cabin? Really? I think it was three mass offers ago, they were only offering the Solstice for the Mexican Riviera and the one before that was the Millie out of PR. Had they included a ten night sailing on the Edge out of FL people would have been happier. I exclusively book my sailing at future cruises when on board and no longer receive their offers by email/mail Link to comment Share on other sites More sharing options...
cruiserchuck Posted December 1, 2022 #47 Share Posted December 1, 2022 5 hours ago, tango9 said: Why is one asked to pay $20 per day and another is asked to pay $285 per day to upgrade from veranda to Aqua. I am not sure if this is what happened to you, but on one of my calls to the Blue Chip club, they told me no low cost upgrade was available to Aqua for a specific cruise I inquired about. They said if I wanted to upgrade to Aqua on that cruise, I could get a special Blue Chip rate of a certain percentage off the regular rate for that category. I passed on that offer, and asked them to tell me which cruises had low cost upgrades to Aqua available, which they did. 1 Link to comment Share on other sites More sharing options...
tango9 Posted December 1, 2022 #48 Share Posted December 1, 2022 Thank you for that, Cruiserchuck. At least I am not alone in this. My sailing is only half booked with most Aqua cabins not booked and over half of the verandas not booked. Odd though Link to comment Share on other sites More sharing options...
sdnich Posted December 1, 2022 #49 Share Posted December 1, 2022 On the Mexican Riviera we got $20 per day for aqua on our 10 day Caribbean on the Edge we could get an aqua or 60% off the price. still a good deal at 60% ! But we took the veranda for taxes and port fees only. Link to comment Share on other sites More sharing options...
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