Rare Rick&Jeannie Posted January 6, 2023 #26 Share Posted January 6, 2023 1 minute ago, brisalta said: I think they meant to post https://www.carnivalcorp.com/static-files/50351a91-4dc0-4f6b-bfec-684647e6129f which is the authoritative document regarding the matter of Carnival Corporation shareholder benefit.. I'm sure you're right...just wasn't sure if that poster realized the problem. Link to comment Share on other sites More sharing options...
Torfamm Posted January 6, 2023 #27 Share Posted January 6, 2023 36 minutes ago, Rick&Jeannie said: Whatever this was...it did not come through... If you can’t see the link, just Google CCL Stockholder Benefit https://www.carnivalcorp.com/static-files/50351a91-4dc0-4f6b-bfec-684647e6129f Link to comment Share on other sites More sharing options...
envy4u Posted January 6, 2023 Author #28 Share Posted January 6, 2023 18 hours ago, tampabrat22 said: I sent my request in yesterday it was in my account within about 4 hours. I sail in 6 days and thought I was not going to be able to get it but they made it happen! We just booked same cruise as you. Got it! Thanks all 1 Link to comment Share on other sites More sharing options...
miagirl Posted January 6, 2023 #29 Share Posted January 6, 2023 Thanks so much for the reminder to do this, sailing on January 29th and it had completely slipped my mind! 1 Link to comment Share on other sites More sharing options...
envy4u Posted January 6, 2023 Author #30 Share Posted January 6, 2023 16 minutes ago, miagirl said: Thanks so much for the reminder to do this, sailing on January 29th and it had completely slipped my mind! lol me too Link to comment Share on other sites More sharing options...
brisalta Posted January 6, 2023 #31 Share Posted January 6, 2023 2 hours ago, Rick&Jeannie said: I'm sure you're right...just wasn't sure if that poster realized the problem. How many times has Share holder benefits question been asked this week? 1 Link to comment Share on other sites More sharing options...
Rare Rick&Jeannie Posted January 7, 2023 #32 Share Posted January 7, 2023 1 hour ago, brisalta said: How many times has Share holder benefits question been asked this week? Pick a number...and then double it. 😄 1 1 Link to comment Share on other sites More sharing options...
LHARTWICK Posted January 13, 2023 #33 Share Posted January 13, 2023 Thank you for this thread! I sent in our SH OBC docs last week but had not heard back from PCL. I'm used to CCL sending a confirmation e-mail once the OBC has been approved. Thanks to this thread I learned I needed to just go to my booking and look for it there. Found it - yay! 1 1 Link to comment Share on other sites More sharing options...
Guest ldtr Posted January 13, 2023 #34 Share Posted January 13, 2023 (edited) 1 hour ago, LHARTWICK said: Thank you for this thread! I sent in our SH OBC docs last week but had not heard back from PCL. I'm used to CCL sending a confirmation e-mail once the OBC has been approved. Thanks to this thread I learned I needed to just go to my booking and look for it there. Found it - yay! in the US recently Princess will send an email to acknowledge receipt of the request, then will send an updated booking confirmation that will show the additional obc, even though there is no mention of why the updated confirmation was sent. Edited January 13, 2023 by ldtr Link to comment Share on other sites More sharing options...
polmcs Posted January 13, 2023 #35 Share Posted January 13, 2023 2 hours ago, ldtr said: in the US recently Princess will send an email to acknowledge receipt of the request, then will send an updated booking confirmation that will show the additional obc, even though there is no mention of why the updated confirmation was sent. The confirmation mail can be hit, or miss. I’m 2 for 4 on confirmation emails on my OBC requests. 2 1 Link to comment Share on other sites More sharing options...
Rare cr8tiv1 Posted January 14, 2023 #36 Share Posted January 14, 2023 Faxed mine in last Friday. On my account by Monday. Said it would take 6 weeks. Can't apply to a cruise that is more than 100 days out. Will be watching THAT cruise. Link to comment Share on other sites More sharing options...
Rare Rick&Jeannie Posted January 14, 2023 #37 Share Posted January 14, 2023 16 hours ago, cr8tiv1 said: Can't apply to a cruise that is more than 100 days out. That may be what the "fine print" says...but I applied shareholder credit at least 2 months ago for a cruise this September... Even *this* appears to be hit or miss! 1 Link to comment Share on other sites More sharing options...
Rare cr8tiv1 Posted January 14, 2023 #38 Share Posted January 14, 2023 1 hour ago, Rick&Jeannie said: That may be what the "fine print" says...but I applied shareholder credit at least 2 months ago for a cruise this September... Even *this* appears to be hit or miss! Did you get it for September? I couldn't. Link to comment Share on other sites More sharing options...
Rare Rick&Jeannie Posted January 14, 2023 #39 Share Posted January 14, 2023 (edited) 12 minutes ago, cr8tiv1 said: Did you get it for September? I couldn't. Yes...I was surprised but this particular cruise I deviated and went through a TA. But I'm pretty sure I did not go through them...did it myself. Edited January 14, 2023 by Rick&Jeannie Link to comment Share on other sites More sharing options...
EconDoc Posted January 14, 2023 #40 Share Posted January 14, 2023 Did mine this week by email. Took about 24 hours to show up in cruise personalizer. I never got a confirmation email. Link to comment Share on other sites More sharing options...
Rare Rick&Jeannie Posted January 14, 2023 #41 Share Posted January 14, 2023 2 minutes ago, Rick&Jeannie said: Yes...I was surprised but this particular cruise I deviated and went through a TA. But I'm pretty sure I did not go through them...did it myself. Yep...I just double-checked. I sent request in on 9/1/22. Maybe they did not catch the fact that it was a year out! Link to comment Share on other sites More sharing options...
Rare cr8tiv1 Posted January 14, 2023 #42 Share Posted January 14, 2023 Just got off of Live Chat. Another waste of time. Third in queue Nicesties Me: I would like to add stockholder credit to another cruise. Mat: blah, blah, blah. May I have your membership number? I don't see stockholder information. Do you have multiple membership numbers? (No). Me: It's already on an upcoming cruise. I just want to add it to next one. Mat: I'm sorry, I can not remove it from current and add to next. Me: NO, NO, NO...I just want to add. Mat: You will need to re-submit another request. Yes, you can do it now. For another day. Why do I bother? Link to comment Share on other sites More sharing options...
Mademypoint Posted January 14, 2023 #43 Share Posted January 14, 2023 You can email it to them. I emailed them on Sunday and got the OBC on Monday. Link to comment Share on other sites More sharing options...
Rare jwattle Posted January 14, 2023 #44 Share Posted January 14, 2023 I emailed for a cruise this November, it posted 24 hours later, no questions regarding a cruise so far out... Link to comment Share on other sites More sharing options...
Rare Rick&Jeannie Posted January 14, 2023 #45 Share Posted January 14, 2023 (edited) I've never known you to be able to get Stockholder credit via chat. You have to submit an attachment showing your brokerage statement. But... (To steal from the Beach Boys) wouldn't it be nice? Edited January 14, 2023 by Rick&Jeannie Link to comment Share on other sites More sharing options...
Rare PacnGoNow Posted January 14, 2023 #46 Share Posted January 14, 2023 1 hour ago, cr8tiv1 said: Just got off of Live Chat. Another waste of time. Third in queue Nicesties Me: I would like to add stockholder credit to another cruise. Mat: blah, blah, blah. May I have your membership number? I don't see stockholder information. Do you have multiple membership numbers? (No). Me: It's already on an upcoming cruise. I just want to add it to next one. Mat: I'm sorry, I can not remove it from current and add to next. Me: NO, NO, NO...I just want to add. Mat: You will need to re-submit another request. Yes, you can do it now. For another day. Why do I bother? No clue… You made me laugh. Although, it’s not funny, I know. 😞 1 Link to comment Share on other sites More sharing options...
polmcs Posted January 14, 2023 #47 Share Posted January 14, 2023 2 hours ago, cr8tiv1 said: Did you get it for September? I couldn't. My Sept Alaska cruise was one out of my 2 for 4 where I actually did receive confirmation that the OBC had been applied and I got a new booking summary via email Link to comment Share on other sites More sharing options...
Mflem1278 Posted October 24, 2023 #48 Share Posted October 24, 2023 I sent mine in last week via fax and haven't received my credit yet. I am not cruising until early January. Is there a phone # to call? Link to comment Share on other sites More sharing options...
rj59 Posted October 24, 2023 #49 Share Posted October 24, 2023 No need for urgency. It's usually handled within a day now. If it doesn't happen close to sailing, you can search and find an office number, which I called once when it got close, and the rep helped me right away, while I was on the phone. Link to comment Share on other sites More sharing options...
Rare PacnGoNow Posted October 24, 2023 #50 Share Posted October 24, 2023 1 hour ago, Mflem1278 said: I sent mine in last week via fax and haven't received my credit yet. I am not cruising until early January. Is there a phone # to call? Fax line discontinued, if you’re in the US. Send by email. SBPCL@Princesscruises.com Link to comment Share on other sites More sharing options...
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