Rare basketballdad Posted February 28, 2023 #1 Share Posted February 28, 2023 I am hoping someone on board the Jewel can take 5 minutes and help me out. I need someone to pick up their stateroom phone, call the medical clinic, and get their email address and message it to me. NCL is not being helpful when I ask for the Jewels medical clinic email address. On my last cruise on the Jewel, I got sick to the tune of thousands of dollars, and their billing is not in the form my insurance will take (my insurance reimbursed me 25% so far, they need better info to reimbursement the other 75%). Thanks a million to anyone who could call the clinic from their room phone and get the medical clinics email address. Thanks!!! Link to comment Share on other sites More sharing options...
cruisekitty22 Posted February 28, 2023 #2 Share Posted February 28, 2023 Try the chat feature at NCL and ask there. 1 Link to comment Share on other sites More sharing options...
quillwercruisers Posted February 28, 2023 #3 Share Posted February 28, 2023 We will be on the Jewel starting the 12th. If you don't get an answer before then, ping me a reminder and I will check for you. 1 Link to comment Share on other sites More sharing options...
Rare basketballdad Posted March 1, 2023 Author #4 Share Posted March 1, 2023 10 hours ago, cruisekitty22 said: Try the chat feature at NCL and ask there. hank you for chatting with Norwegian Cruise Line. My name is Tiffany. I would be happy to assist you today. Hello We do not have an email for them. is this in regard to a past cruise? Link to comment Share on other sites More sharing options...
Rare basketballdad Posted March 1, 2023 Author #5 Share Posted March 1, 2023 21 hours ago, quillwercruisers said: We will be on the Jewel starting the 12th. If you don't get an answer before then, ping me a reminder and I will check for you. Please put this on your todo list .. I would be very grateful. Then simply message me here.. Thanks a million Link to comment Share on other sites More sharing options...
quillwercruisers Posted March 1, 2023 #6 Share Posted March 1, 2023 3 hours ago, basketballdad said: Please put this on your todo list .. I would be very grateful. Then simply message me here.. Thanks a million I added it to my calendar, and will try my best to get it for you. 1 Link to comment Share on other sites More sharing options...
Rare basketballdad Posted March 13, 2023 Author #7 Share Posted March 13, 2023 On 3/1/2023 at 12:58 PM, quillwercruisers said: I added it to my calendar, and will try my best to get it for you. Hope your cruise is going well. Hope you can get me that email address. Thanks! Link to comment Share on other sites More sharing options...
Longstockingpippi1 Posted March 14, 2023 #8 Share Posted March 14, 2023 This is what the medical unit handed me. 1 Link to comment Share on other sites More sharing options...
Rare basketballdad Posted March 14, 2023 Author #9 Share Posted March 14, 2023 2 hours ago, Longstockingpippi1 said: This is what the medical unit handed me. Thank you so much for helping me! I have tried this form, and to no avail, but will try again. I really really appreciate you taking time from your cruise to help a stranger! Link to comment Share on other sites More sharing options...
Longstockingpippi1 Posted March 14, 2023 #10 Share Posted March 14, 2023 Sad part is that we ended up there ourselves and taken to the hospital. Missed the Panama Canal transit, 🥺🥺. Here is a snippet from the email I received two days ago. Maybe it will help Norwegian Jewel Medical Department HP 9865 mednr21@ncl.com Link to comment Share on other sites More sharing options...
Rare basketballdad Posted March 15, 2023 Author #11 Share Posted March 15, 2023 14 hours ago, Longstockingpippi1 said: Sad part is that we ended up there ourselves and taken to the hospital. Missed the Panama Canal transit, 🥺🥺. Here is a snippet from the email I received two days ago. Maybe it will help Norwegian Jewel Medical Department HP 9865 mednr21@ncl.com First I am soooo sorry! I had a bad allergic reaction to something, hives over 80% of my body, and when I went they loaded me with steroids and IV, and it was at 2 am, and it was over $2000. My regular insurance covered it after deductibles, but they rejected a bunch of it (about 1500) because the bill did not use accepted billing codes! So I am trying to get the codes to match up! So this works. I missed costa rica, and had to watch the canal from my room I hope you are recovering! Link to comment Share on other sites More sharing options...
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