Rare mcatmcat Posted April 17, 2023 #1 Share Posted April 17, 2023 Hi everyone I don’t know why but every time I sent a table request for my upcoming cruise they never reply back or acknowledge it. I remember they send a I got your email and then a few days later a confirmation form the ship with the table number, but that’s not the case anymore with me. 1 Link to comment Share on other sites More sharing options...
gdwest Posted April 17, 2023 #2 Share Posted April 17, 2023 I sent one for a table of 7 on March 17 for our April 1, 2023 cruise. I did not receive an acknowledgment; however, we did have a table for 7 as requested when boarding. Link to comment Share on other sites More sharing options...
shipgeeks Posted April 17, 2023 #3 Share Posted April 17, 2023 I never expected a reply to my request, and I never got one. But our request had been fulfilled when we got there. 1 Link to comment Share on other sites More sharing options...
jbrinkm Posted April 17, 2023 #4 Share Posted April 17, 2023 We did not get a reply and our request was NOT honored. My husband went to the dining room upon embarkation and made the request in person, and they accommodated. We sent the message two weeks before the cruise as I had seen recommended. 1 Link to comment Share on other sites More sharing options...
Starry Eyes Posted April 17, 2023 #5 Share Posted April 17, 2023 (edited) We did not receive a response before our cruise on Jewel yet our request was fulfilled. We again did not receive a response to our email before our b2b on Odyssey, but discovered our request was not fulfilled. Having boarded early, were the very first ones at the MDR request station, we had previously emailed the request, b2b cruisers, and we are D+ with over 500 points (note: only 15 PC and about 150 D+ on that sailing…we did not point out our status but assume it shows on on their MDR screens) yet despite all that, the head waiter manning the station that day tried very hard to blow us off. He claimed they used booking date to decide who received their requests and we thus must not have booked early enough to get our request. We looked at him as though he had two heads, asked if that was a new RCI policy as I’d want to share it on CruiseCritic. He mumbled it was maybe just that ship as he granted our request. No issue on the second half of the b2b (we added that cruise relatively last minute🙄). When the loyalty ambassador heard the story, he had not heard that C&A guests were told newbies who booked sooner were getting preference. Seating preferences are not on the official list of C&A perks, and if RCI does decide to go by booking date I’ll accept it graciously. I’d just like to know. Edited April 17, 2023 by Starry Eyes 1 Link to comment Share on other sites More sharing options...
molly361 Posted April 17, 2023 #6 Share Posted April 17, 2023 Yes they have gotten very bad at that the past six months or so. Don't know if there have been staff changes or what the story is 1 Link to comment Share on other sites More sharing options...
peter1975 Posted April 17, 2023 #7 Share Posted April 17, 2023 1 minute ago, molly361 said: Yes they have gotten very bad at that the past six months or so. Don't know if there have been staff changes or what the story is Not to be unkind, but I think the amount of special requests has probably gotten out of hand. Nobody wants to just take the assignment they are just given anymore. You used to request a table size when you (or your TA) made your booking and you just got what you got and were happy with it. The reality is that cruising has changed and everyone has their own personal preferences and seem to demand that those preferences get met. 3 1 Link to comment Share on other sites More sharing options...
mafig Posted April 17, 2023 #8 Share Posted April 17, 2023 Well, I hope my request is honored. Just emailed it today. two weeks before the cruise. Sometimes there are very valid reasons for their own personal preferences. Link to comment Share on other sites More sharing options...
cruiseguy1016 Posted April 17, 2023 #9 Share Posted April 17, 2023 I have always gotten a response confirming my request when I have sent one in the past. I sent a request for a 4 top next to a window for our Feb. 26th cruise this year and the response I got was that my request had been sent to the ship. That was the last I heard. When I got on the ship, I went to the dining room to check and I found that my request had been honored. Link to comment Share on other sites More sharing options...
GJustice Posted April 17, 2023 #10 Share Posted April 17, 2023 I sent a request for our May 7th cruise on March 14th and got a confirmation email from Mona Gutierrez above an hour ago. Link to comment Share on other sites More sharing options...
Brianr70 Posted April 18, 2023 #11 Share Posted April 18, 2023 Newbie question - how do you make MDR requests - email? thx 🙂 Link to comment Share on other sites More sharing options...
Biker19 Posted April 18, 2023 #12 Share Posted April 18, 2023 19 minutes ago, Brianr70 said: Newbie question - how do you make MDR requests - email? rcldining@rccl.com about two weeks out. 1 Link to comment Share on other sites More sharing options...
Sunshine3601 Posted April 18, 2023 #13 Share Posted April 18, 2023 I made our request about 2.5 to 3 weeks out and our specific table number we requested was fulfilled. Never received email acknowledgment. Had to wait til we boarded and saw table number on our seapass. Link to comment Share on other sites More sharing options...
Russ Lomas Posted April 18, 2023 #14 Share Posted April 18, 2023 8 hours ago, jbrinkm said: We did not get a reply and our request was NOT honored. My husband went to the dining room upon embarkation and made the request in person, and they accommodated. We sent the message two weeks before the cruise as I had seen recommended. On the Oasis last month, our travel agent made the request for 2 tables of 8 and one table of 6 near each other and linked all the reservations. Once aboard the Oasis, everything was messed up "Royally". They said they were sailing full and to wait to the 2nd night, and they should be able to accommodate our group. Night 2 rolled around, and they told us that now that everyone knew where their tables were after going to dinner on night 1, it was now too late to move people (see the irony here in their responses?) It was not until much complaining and running things all the way up to the maître d' that they finally got us close to each other on night 6 of the cruise. For the first 5 nights of the cruise, we were not only in different areas of the dining room, but on all 3 dining levels. Very frustrating when you book a multi-generational family group two years in advance and make the request to be seated together and they are unable to do so. Link to comment Share on other sites More sharing options...
cruisegus Posted April 18, 2023 #15 Share Posted April 18, 2023 10 cruise since the first of the year. One email response back. On one of those even with an invoice that stated early dining the switched it to My time and could not fix, survey resulted in 1's Only 4 of the others correct when boarding. Even tables for two on invoice not honored at boarding, those were corrected though. Talking with seating / table asigner twice now on different ships, either requests are not being sent to ships or someone is lying to me Link to comment Share on other sites More sharing options...
Rare Scottdalfonso Posted April 18, 2023 #16 Share Posted April 18, 2023 I made a request back in December for my February cruise and got an email with a little spreadsheet type thing attached that showed my time, dining room, table number and some other info. Link to comment Share on other sites More sharing options...
Cru1s1ng2009 Posted April 18, 2023 #17 Share Posted April 18, 2023 i always get one. Link to comment Share on other sites More sharing options...
Cruiser Art Posted April 18, 2023 #18 Share Posted April 18, 2023 Just to clarify for myself, you guys are talking about requests for traditional dining times, right? Not requests for MTD? Because I always thought the MTD was you express your table preference when you show up and they either can accomodate you or not, just like a land restaurant. Am I understanding it correctly? Link to comment Share on other sites More sharing options...
Biker19 Posted April 18, 2023 #19 Share Posted April 18, 2023 31 minutes ago, Cruiser Art said: Am I understanding it correctly? Correct. They will usually always accommodate you in MTD but the location and wait may not be to your liking. Link to comment Share on other sites More sharing options...
Submariner Posted April 21, 2023 #20 Share Posted April 21, 2023 I sent a request for early seating from Late Seating about a week ago. No response. My cruise is 28 days out. I might wait until the two week mark before resending. Link to comment Share on other sites More sharing options...
ONECRUISER Posted April 21, 2023 #21 Share Posted April 21, 2023 On 4/17/2023 at 10:38 AM, shipgeeks said: I never expected a reply to my request, and I never got one. But our request had been fulfilled when we got there. Even Pre-CV would get Confirmation less then 2/3 the time 1 hour ago, Submariner said: I sent a request for early seating from Late Seating about a week ago. No response. My cruise is 28 days out. I might wait until the two week mark before resending. Requests should be sent 2-3 weeks from sailing. Further out they have chance get lost or even Changed Link to comment Share on other sites More sharing options...
Rare mcatmcat Posted April 21, 2023 Author #22 Share Posted April 21, 2023 sailing in a week, I sent the first request 2 weeks ago and another 3 days ago and am still waiting to hear from them. Link to comment Share on other sites More sharing options...
Rare squattie Posted April 22, 2023 #23 Share Posted April 22, 2023 I emailed about 2 weeks out prior to our recent Harmony sailing. No response and our request was not honored. Link to comment Share on other sites More sharing options...
Rare Tree_skier Posted April 22, 2023 #24 Share Posted April 22, 2023 For those who have had their request not honored and are willing to share, what are you requesting that has eluded their ability to help you? I've never requested anything from dining except to let them know about dining restrictions. Link to comment Share on other sites More sharing options...
mistshar Posted April 26, 2023 #25 Share Posted April 26, 2023 I sent one in before our cruise and never received a response. However we did receive the type of table we requested. It was in a great place and right by the window. Link to comment Share on other sites More sharing options...
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