Cruiseskier Posted July 5, 2023 #1 Share Posted July 5, 2023 Are there certain promotions or sales that the shareholder benefit is not combinable with? The recent July 4 sale that had $200 obc per person, or a state residency discount, are my immediate concerned. Thanks in advance. Link to comment Share on other sites More sharing options...
Rare cruisestitch Posted July 5, 2023 #2 Share Posted July 5, 2023 You never know until you put the application in. 1 Link to comment Share on other sites More sharing options...
jwlane Posted July 5, 2023 #3 Share Posted July 5, 2023 Lately it has been combinable with all other discounts. Like @cruisestitch sez, send it and see. 1 Link to comment Share on other sites More sharing options...
RTShaker Posted July 5, 2023 #4 Share Posted July 5, 2023 I believe the only restriction is non-commisionable cruise fares. Link to comment Share on other sites More sharing options...
soniam Posted July 6, 2023 #5 Share Posted July 6, 2023 If the submission site isn't working, just send an email to RCL. They let me submit via email. I got some error message about no space or something full, even before I tried to attach the documents. It's like their voicemail box filled up😂 Link to comment Share on other sites More sharing options...
Rare mahdnc Posted July 6, 2023 #6 Share Posted July 6, 2023 10 hours ago, Cruiseskier said: Are there certain promotions or sales that the shareholder benefit is not combinable with? The recent July 4 sale that had $200 obc per person, or a state residency discount, are my immediate concerned. Thanks in advance. Give it a shot (as others have already said). Here is the applicable portion of the fine print on the Shareholder Benefit Offer form: Benefit is non-transferable and not available to employees, agents of Royal Caribbean Group or its subsidiaries and affiliates, travel agents and tour operators. Benefit is not combinable with interline rates, travel agent rates, and employee friends and family rates. Benefit cannot be redeemed for chartered sailings or complimentary sailings. Link to comment Share on other sites More sharing options...
conquesodor Posted July 6, 2023 #7 Share Posted July 6, 2023 I have not had any such issues. Link to comment Share on other sites More sharing options...
bigbenboys Posted July 6, 2023 #8 Share Posted July 6, 2023 I sent the required information to shareholderbenefit@rccl.com last weekend and got an email saying X received my email. Only took 2 or 3 days and my OBC showed up online. 1 Link to comment Share on other sites More sharing options...
Rare Jim_Iain Posted July 6, 2023 #9 Share Posted July 6, 2023 To the OP, I've submitted requests for cruises out 2 years and all of them have all the OBC's from the book on-board. I've received OBC's for all of them. 1 Link to comment Share on other sites More sharing options...
BAYA Posted September 20, 2023 #10 Share Posted September 20, 2023 On 7/5/2023 at 9:26 PM, soniam said: If the submission site isn't working, just send an email to RCL. They let me submit via email. I got some error message about no space or something full, even before I tried to attach the documents. It's like their voicemail box filled up😂 It's ridiculous that the online site to apply for the shareholder OBC is still broken over 3 months later (today is Sept. 20th). I'm going to fill in the PDF form and scan it and email it to them. 1 Link to comment Share on other sites More sharing options...
Rare Texed Posted September 20, 2023 #11 Share Posted September 20, 2023 3 minutes ago, BAYA said: It's ridiculous that the online site to apply for the shareholder OBC is still broken over 3 months later (today is Sept. 20th). I'm going to fill in the PDF form and scan it and email it to them. We had no problem submitting our shareholder form a couple of weeks ago. 😊 Link to comment Share on other sites More sharing options...
BAYA Posted September 20, 2023 #12 Share Posted September 20, 2023 2 minutes ago, Texed said: We had no problem submitting our shareholder form a couple of weeks ago. 😊 Lucky you. 👏 Link to comment Share on other sites More sharing options...
Rare cruisestitch Posted September 20, 2023 #13 Share Posted September 20, 2023 Mine went through with no issue. 1 Link to comment Share on other sites More sharing options...
BAYA Posted September 20, 2023 #14 Share Posted September 20, 2023 (edited) Never see a button to allow file upload of proof of share ownership. Cannot go past the second screen below with the error on it. Edited September 20, 2023 by BAYA added more info. 1 Link to comment Share on other sites More sharing options...
Rare mahdnc Posted September 20, 2023 #15 Share Posted September 20, 2023 37 minutes ago, BAYA said: It's ridiculous that the online site to apply for the shareholder OBC is still broken over 3 months later (today is Sept. 20th). I'm going to fill in the PDF form and scan it and email it to them. After using the online system for a few years, I switched over to email and have gotten excellent results. My last email (Nov 2022) got results in 3 hours. 1 Link to comment Share on other sites More sharing options...
billc23 Posted September 20, 2023 #16 Share Posted September 20, 2023 3 hours ago, BAYA said: Never see a button to allow file upload of proof of share ownership. Cannot go past the second screen below with the error on it. Hi Neighbor, Try clearing your caches and cookies. Close and reopen your browser and try again. You should get this page. You can also try using a different browser. Shareholder Benefit Request - 5.25.23 | Shareholder Benefit Request - 5.25.23 - Online Surveys.pdf 1 Link to comment Share on other sites More sharing options...
soniam Posted September 21, 2023 #17 Share Posted September 21, 2023 19 hours ago, billc23 said: Hi Neighbor, Try clearing your caches and cookies. Close and reopen your browser and try again. You should get this page. You can also try using a different browser. Shareholder Benefit Request - 5.25.23 | Shareholder Benefit Request - 5.25.23 - Online Surveys.pdf 132.69 kB · 6 downloads I tried all of that. I tried 2 different browsers on my mac and phone. I cleared caches for both on the mac. Never worked for me. Email worked though. Link to comment Share on other sites More sharing options...
Rare DaKahuna Posted September 21, 2023 #18 Share Posted September 21, 2023 47 minutes ago, soniam said: I tried all of that. I tried 2 different browsers on my mac and phone. I cleared caches for both on the mac. Never worked for me. Email worked though. I just submitted a rquirest for my OBC for our Millennium sailing next May. Here is what I did Step by Step .. Logging into the website Went to item 11 - cliked on "here" on the top line Click Start Clicked "Yes" and "Next" Filled in my information and clicked "Next" Dropped an edited copy of my August 2023 Account statement (.PDF) showing I held at least 100 shares or more and clicked Next Filled out the three columns showing Ship, departure date, and reservation number Received confirmation that my request has been received. No issues whatsoever. I hope this helps. 2 Link to comment Share on other sites More sharing options...
soniam Posted September 21, 2023 #19 Share Posted September 21, 2023 10 minutes ago, DaKahuna said: I just submitted a rquirest for my OBC for our Millennium sailing next May. Here is what I did Step by Step .. Logging into the website Went to item 11 - cliked on "here" on the top line Click Start Clicked "Yes" and "Next" Filled in my information and clicked "Next" Dropped an edited copy of my August 2023 Account statement (.PDF) showing I held at least 100 shares or more and clicked Next Filled out the three columns showing Ship, departure date, and reservation number Received confirmation that my request has been received. No issues whatsoever. I hope this helps. I have already received my OBC via email and sailed in July. This is exactly what I did. I got an error about no space available or something. The size of the file did not matter either. I tried for a month or so before my sailing. Link to comment Share on other sites More sharing options...
Rare DaKahuna Posted September 21, 2023 #20 Share Posted September 21, 2023 1 minute ago, soniam said: I have already received my OBC via email and sailed in July. This is exactly what I did. I got an error about no space available or something. The size of the file did not matter either. I tried for a month or so before my sailing. Glad that it worked out for you. I am sure the space available was an error on their end. Someone not keeping up with clearning out the file system most likely. Link to comment Share on other sites More sharing options...
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