cricketlover Posted October 14, 2023 #1 Share Posted October 14, 2023 I am having problems using the Celebrity app to make reservations for my cruise, and when I try to use the website it keeps coming up with “we are having problems it’s not you.” This has been going on for three days. I have tried reinstalling the app. Link to comment Share on other sites More sharing options...
Rare cruisestitch Posted October 14, 2023 #2 Share Posted October 14, 2023 Are you trying on the app or on the website? Link to comment Share on other sites More sharing options...
cricketlover Posted October 14, 2023 Author #3 Share Posted October 14, 2023 Both. Link to comment Share on other sites More sharing options...
emmas gran Posted October 14, 2023 #4 Share Posted October 14, 2023 When is your cruise? Link to comment Share on other sites More sharing options...
rerepunim Posted October 14, 2023 #5 Share Posted October 14, 2023 2 hours ago, cricketlover said: I am having problems using the Celebrity app to make reservations for my cruise, and when I try to use the website it keeps coming up with “we are having problems it’s not you.” This has been going on for three days. I have tried reinstalling the app. Same-cannot sign in Link to comment Share on other sites More sharing options...
bikerunner Posted October 14, 2023 #6 Share Posted October 14, 2023 Celebrity has been having major problems all week. At times it works than others it won't. Not much we can do but wait for the "most excellent IT team" (ie pure sarcasm) to get it working correctly. 2 Link to comment Share on other sites More sharing options...
Rare hcat Posted October 14, 2023 #7 Share Posted October 14, 2023 glad that we had no issues making final payment online on our cruise mgr page a few days ago.. Link to comment Share on other sites More sharing options...
1Virgo Posted October 14, 2023 #8 Share Posted October 14, 2023 same here. Issues. New website design not great. I click on the go to Canada website, see the CAD dollars beside price but in small print, says prices shown in US $ The date for cruise is not instantly seen, nor organized. I used January/February 2024 but kept seeing 2025 cruises. Link to comment Share on other sites More sharing options...
1Virgo Posted October 14, 2023 #9 Share Posted October 14, 2023 looks like Celebrity has gone back to “regular” format. Dates again showing up without having to click on a button to see the date. And prices are CAD Maybe they should hire a good IT company Link to comment Share on other sites More sharing options...
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